Tell us about your bank’s community investment efforts. Community involvement is at the heart of Exchange Bank of Missouri, and it’s something I am personally passionate about. Beyond the bank’s financial support of local initiatives, our team actively serves our communities through leadership and volunteerism. I am heavily involved with the Fayette Chamber of Commerce, Rotary Club, Optimist Club, the Fayette Area Common Fund and the Central Methodist University Alumni Board of Directors. These roles allow me to help strengthen partnerships between the bank, local organizations and the people we serve. We believe community investment goes far beyond donations: It’s about showing up, building relationships and helping our towns thrive. What is your bank’s biggest challenge in the area of online/mobile banking? One of the biggest challenges is keeping pace with rapidly changing technology while maintaining strong security and customer education. As digital banking continues to grow, we focus heavily on cybersecurity, vendor management and helping customers understand how to use these tools safely and confidently. What’s your favorite thing about your bank/banking in general? My favorite part of banking is knowing that what we do truly matters. Whether it’s helping a customer protect their account, supporting a local business or ensuring systems run smoothly, our work has a real impact. At Exchange Bank of Missouri, I’m proud to work alongside people who genuinely care about doing the right thing and helping our communities have a strong future. The Show-Me Banker Magazine | 11
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