and colleagues for help with tasks we don’t often do ourselves. Over time, this has allowed people to have a diversity of experiences, breaking them out of the roles they’ve been pigeonholed into, so they can spread their wings. We have also leaned into technology, rather than being reluctant to adopt new ways of doing things, and found ways to use it as a force multiplier. We leverage communication platforms like Microsoft Teams to share our expertise, allowing the most available person to provide quick support and instruction regardless of physical distance. Cross-training and interest in technology mean that the threats, and of course, the benefits, of technology are real for our entire team. When considering new technologies like drone-mounted LiDAR, we recognize that all our jobs may be impacted, and we all must adapt. One or two people may take the lead, but we work together to create a plan so that others can learn to utilize the new toys and avoid becoming casualties of automation. While we all have different experiences and expertise, there is always someone else who can do our jobs. This scares some, but the knowledge that our team values us personally, not just our skills, helps prevent burnout. It also gives us the freedom to go on that extended vacation or deal with the pains and tragedies of life, knowing our clients will be taken care of and we have each other’s backs. We believe that our cross-training mentality is key to our mission of creating opportunities for our employees and value for our clients. While technology has reduced the size of field crews, the demand for licensed surveyors who can certify legal documents and oversee complex projects remains strong. The industry is evolving to prioritize skilled technicians who can operate and interpret advanced technology. UCLS Foresights 23
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