In warranty reimbursement, precision and defensibility are non-negotiable — and true innovation supports, rather than replaces, the expertise required to get them right. To learn more about Armatus, visit www.dealeruplift.com or call (888) 477-2228. Jordan Jankowski is the chief operating officer at Armatus Dealer Uplift. He has played a key role in consulting on 21 warranty reimbursement laws across the country and is widely considered a subject matter expert in this highly technical arena. Jordan manages a team of over 60 people, producing thousands of retail warranty reimbursement submissions annually. When implemented without care or understanding, AI can introduce risk and inaccuracy, undermining the very goals it claims to achieve. using AI to enhance their processes for years and continue to deploy the latest technology to perfect their programs. ARE YOU WILLING TO LEAVE YOUR WARRANTY RATES TO CHANCE? Consider this: Large language models (LLMs), the same backbone behind many new AI tools, typically offer accuracy rates in the range of 50-85% when applied to highly specialized tasks like automotive data classification. That’s a concerning statistic when precision is vital and dollars are on the line. Would you accept an 85% accuracy rate on your warranty reimbursement submission? What about 65%? For most fixed operations departments, that level of uncertainty is unacceptable. This level of inaccuracy will certainly result in not getting the best rate and may lead to getting outright rejected by your manufacturer. THE TAKEAWAY: NO SHORTCUTS TO QUALITY AI can be a tremendous asset when used properly. It should complement strong systems and knowledgeable professionals, not make up for gaps in technical infrastructure or process rigor. Before buying into big AI promises, ask the right questions: How is the technology being used? What safeguards are in place to ensure accuracy? Who is accountable for validation? ADVERTISE HERE! RESERVE YOUR SPOT TODAY! 801 676 9722 sales@thenewslinkgroup.com RESEARCH SHOWS: • The average ROI for print advertising is around 130%. – Electro IQ • 56% of consumers trust print marketing more than any other advertising method. – AllBusiness.com • Print media has a 90% brand recall rate, the highest among all advertising channels. – Sonder & Tell Don’t just take our word for it! PRINT ADVERTISING isvital for success. 26
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