©2025 Virginia Association of Community Banks (VACB) | The newsLINK Group LLC. All rights reserved. The Community Banker is published four times per year by The newsLINK Group LLC for VACB and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of VACB, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Community Banker is a collective work, and as such, some articles are submitted by authors who are independent of VACB. While a first-print policy is encouraged, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. CONTENTS 10 13 VACB Board of Directors CHAIR Tara Y. Harrison Virginia National Bank Charlottesville CHAIR-ELECT Lisa E. Kilgour MainStreet Bank Fairfax VICE CHAIR Dabney T.P. Gilliam Jr. The Bank of Charlotte County Phoenix PAST CHAIRMAN Joseph R. Witt, CPA The Old Point National Bank Hampton ICBA VIRGINIA DELEGATE Blake M. Edwards Jr. Skyline National Bank Independence PRESIDENT & CEO Corey J. Connors VACB Richmond VACB Directors LeAnne R. Emert Benchmark Community Bank Kenbridge Cetric A. Gayles Citizens Bank & Trust Blackstone Aaron Green Pendleton Community Bank Harrisonburg James E. Hendricks Village Bank Midlothian Robert J. Hobbs CornerStone Bank Lexington Paul M. Mylum National Bank Blacksburg Thomas L. Rasey Jr. The Farmers Bank of Appomattox Appomattox Mark N. Reed Pioneer Bank Stanley Matthew H. Steilberg C&F Bank Toano VACB Staff Katharine C. Garner, CMP Vice President Education & Communications Kelli C. Mallinger Member Services Administrator President’s Column 4 Undiluted Advocacy A Worthwhile Endeavor By Corey Connors, President & CEO, VACB Chair’s Message 6 A Strong Start to 2025! By Tara Y. Harrison, Chair, VACB, Executive Vice President, Chief Financial Officer, Virginia National Bank, Charlottesville 8 Concepts and Facts ChatGPT Gets it Mostly Right on Yield Curve Shapes By Jim Reber, President and CEO, ICBA Securities 10 VACB and the ASP Academy Educational Partnership By Katharine Garner, Vice President of Education & Communications, VACB, and Dr. Kevin Streff, Founder, American Security and Privacy Save the Date! 12 25th Annual Bankers Cup Golf Tournament May 19, 2025 13 Bridging the Gap Successfully Managing a Multi-Generational Workforce Provided by the Virginia Association of Community Banks 16 The Case for Personalized Digital Marketing at Community Banks By Hannah Day, Senior Director of Digital Banking, CSI 18 SBA Launches Working Capital Pilot to Further Support Small Businesses By Miguel Penaloza, SBA WCP Subject Matter Expert 19 After the Sunsetting CAT Tool Replacement Options By Colleen Wynn, The AaSys Group Save the Date! 20 VACB 48th Annual Convention & Trade Show October 5-7, 2025 3 The CommunityBanker
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