©2025 Virginia Automobile Dealers Association (VADA) | The newsLINK Group LLC. All rights reserved. Virginia Auto Dealer is published four times per year by The newsLINK Group LLC for VADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of VADA, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Virginia Auto Dealer is a collective work, and as such, some articles are submitted by authors who are independent of VADA. While a first-print policy is encouraged, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. CONTENTS 2025 PUB. 6 ISSUE 1 Virginia Automobile Dealers Association A MESSAGE FROM PRESIDENT AND CEO DON HALL 4 What’s in a Name? 5 Registration Open VADA ‘25 6 Dealer Day in Virginia LEGISLATIVE UPDATE 8 New Warranty and Recall Protections for Dealers Signed into Law 10 VADA Live Interview with Dr. Paula Pando 11 Congratulations to Greater Richmond’s TOP GUN Automotive Technicians! 12 2025 NADA Show Recap 13 Congratulations to Dick Myers, New Virginia Motor Vehicle Dealer Board Member 24 6 12 14 Combating Dealership Fraud in 2025 Fraud Is on the Rise, and Virginia Dealers Should Protect Themselves 16 About Those Used Vehicles … By Barrie Charapp Beaty, Charapp & Weiss LLP 19 Back to the Basics By Barrie Charapp Beaty, Charapp & Weiss LLP 20 Virginia Dealers Shifting Gears for Good 24 Payment Strategies for a Changing Auto Retail World By Lyubena Smith, CTP, Treasury Sales Manager; Carl Dix, Treasury Solutions Sales Consultant; and Andy Rankin, Head of Treasury Solutions Sales, Truist Dealer Services 26 Leadership 27 Thank You VADA Allied Members 28 Thank You VADA Program Partners 30 VADA PAC United as One for the Franchise System vada.com 3
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