©2025 Virginia Automobile Dealers Association (VADA) | The newsLINK Group LLC. All rights reserved. Virginia Auto Dealer is published four times per year by The newsLINK Group LLC for VADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of VADA, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Virginia Auto Dealer is a collective work, and as such, some articles are submitted by authors who are independent of VADA. While a first-print policy is encouraged, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. CONTENTS 2025 PUB. 6 ISSUE 4 A MESSAGE FROM PRESIDENT AND CEO DON HALL 4 Investing in Education Unlocking the Full Potential of the Parts Department 6 Living in the Digital Age By Barrie Charapp Beaty, Charapp & Weiss LLP, with Brad Miller, Chief Executive Officer/Chief Legal Officer, ComplyAuto 8 VADA Live: Exclusive Coverage on Artificial Intelligence 9 New Resources on Processing Fees 10 Virginia Dealers Shifting Gears for Good 15 VADA 2026 16 Ransomware A Response Plan Is Essential for Auto Dealers By Bank of America 18 Maximize Your Dealership’s Warranty Service Reimbursements By Truist Dealer Services, with special contribution from Jason Allen, Shareholder, Bass Sox Mercer, Attorneys at Law 20 Leadership 21 Thank You VADA Allied Members 22 Thank You VADA Program Partners 24 VADA Dealer Day 2026 24 Calling All Young Retail Auto Leaders for NextGen Virginia! 25 VADA PAC United as One for the Franchise System 26 Driving Virginia’s Economy 10 6 18 vada.com 3
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