“Helping constituents — colleagues, clients or communities — meet their objectives is why I’m in this job. I love doing all those things,” he said. ADVICE FOR EMERGING LEADERS Chad’s message to those entering banking is clear: “Despite the rise of technology and AI, it’s still a people business. People remember how you make them feel.” He encourages authenticity and genuine care, believing these qualities will lead to a bright future no matter what path you take. BEYOND THE BANK: FAMILY, FUN AND SOMETHING SURPRISING Outside of work, Chad’s life is full of adventure. He and his wife, Gretchen, a physical therapy professor at Marshall University, love to travel and explore new cultures. Recent trips have taken them to Italy, Alaska, and soon, Mexico. Their three children, Haley, Aubrey and Eli, keep family life lively. Chad was Athlete of the Year in high school and is a big fan of live music and karaoke. If you catch him outside West Virginia, expect a rousing rendition of “Country Roads” or “Dixieland Delight.” LOOKING AHEAD: THE FUTURE OF BANKING Chad sees the industry evolving, especially in how branches serve customers. While technology will continue to shape banking, Chad believes relationships and the human touch will always be essential. COMMITMENT TO THE WVBA COMMUNITY Active in the WVBA since 2006, Chad has served on the board and executive committee, advocating for the industry and its vital role in communities. He is passionate about transparent communication and meaningful collaboration, urging members to share ideas, identify gaps and seek opportunities. As chairman of the West Virginia Bankers Association, Chad is committed to championing the industry, supporting its members and fostering a spirit of collaboration and innovation. His door is always open. 7 WEST VIRGINIA BANKER
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