PRESIDENT’S MESSAGE MARK MANGANO President & CEO WVBankers Enhancing Member Engagement The association’s primary focus for 2026 is to enhance member engagement. We believe that increased member engagement improves the association’s ability to understand and respond to member needs and provides greater opportunities for interested bank leaders to participate in guiding association priorities and advancing our industry. There are two major components to member engagement. The first component relates to the association’s activities to communicate with its members. We currently reach our members through electronic channels, West Virginia Banker magazine, annual convention, banker legislative day, educational programming, banking school and personal outreach. The second component relates to creating meaningful and rewarding opportunities for interested bank leaders to participate in guiding association priorities and governance. Bank leaders currently participate by serving on the board of directors and board committees. In addition, bankers provide oversight for the West Virginia Bankers PAC, Banking School, Proserv and committees related to legislative strategy, investment and audit. We also periodically form workgroups to address specific industry issues. The association’s member engagement activities are already robust. However, we recognize that improvement would benefit our members and the industry. Increasing in-person outreach and conversation will help us better understand and respond to changing member needs and ensure that members are informed on how to use association membership to their best advantage. Increasing association governance opportunities for interested bank leaders allows them greater opportunities to become better informed about industry trends, expand peer networks and serve the West Virginia banking community. Enhancing membership engagement requires changing how the association is staffed and managed. We are fortunate to have talented professional staff committed to pursuing innovations to better serve our members. We began those innovations in 2025, and we will continue their development in 2026. In 2025, the association engaged in four significant organizational improvements 4 WEST VIRGINIA BANKER
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