2026 Industry Outlook Rising competition and consumer expectations mean community financial institutions must operate more efficiently while delivering modern, personalized services. Meanwhile, advances in AI, open banking, cybersecurity and regulatory change are reshaping the industry and creating new opportunities for those who adapt. CSI recently surveyed banking leaders nationwide about how they are preparing for the year ahead. Their responses Community Bankers’ Top Challenges, Investments and Opportunities By JASON YOUNG, Vice President of Product Management, CSI 7 WEST VIRGINIA BANKER
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