Pub. 3 2021 Issue 1

BUSINESS HOURS 8:30 a.m.-5:00 p.m. Monday through Friday Telephone: 717.231.7447 STANDING COMMITTEE CHAIRS Education Edward Martel Jonestown Bank & Trust Co. Finance and Budget Scott Patton Mercer County State Bank FIRSTPAC Chuck Leyh Enterprise Bank Legislative Chuck Leyh Enterprise Bank PACB Foundation Andrew W. Hasley Standard Bank, PaSB Thomas Ondek Sewickley Savings Bank PACB SOCIAL MEDIA Twit ter: @PaCommBankers Facebook: @PaCommBankers Instagram: @PaCommBankers LinkedIn: PACB – Pennsylvania Association of Community Bankers YouTube: PaCommunityBankers Flickr: PaCommunityBankers ADVERTISING SALES To advertise in Hometown Banker, please contact Heather Wolsey at The newsLINK Group, Inc. or 855.747.4003 PACB HEADQUARTERS 3211 N. Front Street, Suite 102 Harrisburg, PA 17110 2020-2021 EXECUTIVE COMMITTEE Chair Lori A. Cestra Enterprise Bank Chair Elect Roger A. Zacharia Ambler Savings Bank Vice Chairman Timothy P. Snyder Fleetwood Bank Secretary/ Treasurer Scott Patton Mercer County State Bank President /CEO Kevin L. Shivers PACB Immediate Past Chairman Jon P. Conklin Woodlands Bank PACB STAFF President /CEO Kevin L. Shivers SVP Professional Development & Strategic Alliances Barbara W. Holbert SVP of Administration and Chief of Staf f Jena I. Wolgemuth Director of Marketing, Public Relations, and Membership Todd F. Willman Director of Government Relations Jordan Grant 12 20 ©2021 Pennsylvania Association of Community Bankers (PACB) | The newsLINK Group, LLC. All rights reserved. The Hometown Banker is published throughout each year by The newsLINK Group, LLC for the PACB and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the PACB, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Hometown Banker is a collective work, and as such, some articles are submitted by authors who are independent of the PACB. While the Hometown Banker encourages a first-print policy; in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. Member and Associate Member subscriptions, $60 per year. All other subscriptions, $84 per year. Please send address changes to PACB, Attention: Hometown Banker, 3211 N. Front St., Suite 102 Harrisburg, PA 17110-5319. 6 HOMETOWN BANKER 2021 ISSUE 1 HOMETOWN BANKER | HOMETOWNBANKER.ORG | 1 2 A Word From PACB’s Chair 3 From the President/CEO’s Desk 5 Mark Your Calendar Now for These Upcoming Educational Sessions! 5 PACB Foundation Scholarships Allow Community Bankers to Better Invest In the Future Careers of Their Team Members! 6 Building Resiliency for Personal and Corporate Well-Being 8 At Last, a Vaccine! What Does It Mean for Employers? 11 Ambler Savings Bank Makes Donation to Help Community With Financial Planning 12 Employee Self-Care and COVID-19 14 Hometown Champions: Atlantic Community Bankers Bank 17 PACB Welcomes The Following New Members! 18 On the Move: Washington Financial Receives WK Impact Award 19 On the Move: PeoplesBank Names Chad Hotsko SVP, Director of Business Banking 20 Keep Your Regulatory Guard Up Reduce Potential Overdraft Compliance and Legal Risks 22 Questions to Answers: Net Interest Margin In Jeopardy? Here are Some Solutions. 24 Pennsylvania Department of Banking and Securities Hosts Regular Webinar Series to Provide Personal Financial Planning for Individuals and Families 26 Top Three Design-Build Initiatives for 2021 28 PACB Joins PA Department of Aging Task Force to Address Financial Exploitation of Older Adults 29 Unity Through Community Banks 30 Encouraging an Annual Financial Checkup for Your Customers 31 PeoplesBank Receives 2020 Laserfiche Run Smarter ® Award 32 Push Back Against Overdraft/NSF Fee Demand Letters 34 K -N Digital Impact Package: Double Down on Your Bank’s Post-Pandemic Marketing Strategy