2015 Vol. 99 No. 4

5 Hoosier Banker TABLE OF CONTENTS VOLUME 99 NO. 4 6925 Parkdale Place Indianapolis IN 46254-4673 Phone: 317-387-9380 Fax: 317-387-9374 Twitter @indianabankers www.indianabankers.org Publisher: S. Joe DeHaven Editor: Laura Wilson Advertising: Rod Lasley Email news releases to: IBAcommunications @indianabankers.org Hoosier Banker (ISSN 0018-473X) is published monthly by the IBA Service Corp., a subsidiary of IBA Holding Company Inc., that is a wholly owned subsidiary of the Indiana Bankers Association. The magazine invites news from IBA members. Copy deadline: first of the month preceding publication. Advertising: Rates available upon request or online at www.indianabankers.org. Advertisers should provide electronic PDFs by the 15th of the month preceding publication. Hoosier Banker advertising is available to members and associate members of the Indiana Bankers Association only. Subscriptions: Hoosier Banker subscriptions are provided free of charge exclusively to members and associate members of the Indiana Bankers Association. Public access to Hoosier Banker Digital is available at www.indianabankers.org. COVER STORY 10 BANKS PARTNER WITH JUNIOR ACHIEVEMENT TO PREPARE YOUTH FOR SUCCESS FEATURES 6 PRESIDENT’S PONDERINGS S. Joe DeHaven, IBA 8 IBA CALENDAR OF EVENTS PSP SHOWCASE 14 IBA PREFERRED SERVICE PROVIDERS SELECTED TO HELPYOU SUCCEED Rod Lasley, IBA OPERATIONS / TECHNOLOGY 22 TAKE THREE STEPS TO SERVICE-FOCUSED BRANCHES Tim Kopischke, CSI 24 INTERACTIVE TELLER MACHINES – THE FUTURE OF COMMUNITY BANKING Jeff Klump, K4 Architecture + Design DEPARTMENTS 6 FROM THE BOARD ROOM 13 VIDEO BONUS 15 ANNIVERSARY MILESTONES 16 COMPLIANCE CONNECTION Larry C.Tomlin, Krieg DeVault LLP 18 ASSOCIATE MEMBERS' CORNER 20 BANKING ON COMMUNITY 21 HONORABLE MENTIONS 23 NEW BRANCHES, BUILDINGS & OPENINGS 25 TAKING IT EASY 26 BANKERS ON THE MOVE 30 IN MEMORY OF 30 ADVERTISERS INDEX 5 Hoosier Banker april 2015 The Indiana Bankers Association thanks photographer Brian Brosmer and AtFishers magazine/TownPoste.com for the stunning photo of David Becker, First Internet Bank of Indiana, featured on the cover of the March 2015 Hoosier Banker. Photo acknowledgement was inadvertently omitted from the print version of the magazine. INSIDE David Becker leads explosive innovation as president and CEO of First Internet Bank of Indiana. Story on page 10. Hoosier Banker MARCH 2015 Junior Achievement and banks work together to inspire and prepare youth for financial success.

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