31 Hoosier Banker September 2015 competing interests. An example is the issue of liability, which determines how fraud losses are handled. It can cause a great deal of tension among the various participants in payments. However the payments industry’s collective, singular focus should be on preventing fraud from occurring in the first place. This will ultimately lead to less concern about liability shifts. • Proactively look for vulnerabilities and anomalies. Imagine if dozens of people unexpectedly came to your office and started opening doors, pulling open desk drawers and rifling through files looking for information that has value. That’s basically what hackers do – they are looking for that one door or drawer that someone forgot to lock. Everyone involved in payments – from the cardholder to the network – has a responsibility to go beyond merely being vigilant and instead must proactively identify potential weaknesses. This applies to everything from discouraging weak PINs to spotting unusual network activity. • Pay attention to the world outside your four walls. Hackers love to solve puzzles and are constantly looking for clues. They pay close attention to what’s going on in the payments industry. Everyone involved in transactions should closely track issues, trends and best practices in payment security. For instance to stay a step ahead, security teams can adopt a hacker mentality to figure out what fraudsters could do with information that is readily available, and then build in rules to mitigate potential fraud. • Continue to push the evolution of technologies and tools. Hackers working in all parts of the globe publicly post and contribute to each others’ codes in real time. Leveraging others’ skills and technologies, they can quickly develop attacks and strategies. Everyone involved in payments should similarly push to advance technologies that improve security. The migration to chip cards is an important milestone, but it will take time for all parties to get there. As we transition to this new era of dynamic payments utilizing chip cards and tokens, every organization involved in transactions is moving quickly. These technologies provide added security, but we need to ensure that new vulnerabilities are not created along the way. Ultimately it can help to ask, “What would a hacker do?” t Community First Bank of Indiana, Kokomo, celebrated the opening of a loan production office in Noblesville in July. The branch is located at 5570 Pebble Village Lane. t Community First Bank of Indiana, Kokomo, holds a ribbon-cutting ceremony for its new loan production office in Noblesville. Pictured (left to right) are: Curt Osweiler, Express Employment Professionals; Bob DeBois, Noblesville Chamber president; Ray Adler, attorney; Greg Goff, Community First Bank vice president; Casey Arnold, bank vice president; John Ditslear, Noblesville mayor; Robb Blume, bank president; Jannell Bunnell, bank loan assistant; Craig Huffman, bank chief financial officer; and Vance Hodges, bank vice president. new branCHes, buildings & openings IBA Donates to ABA BankPac At the American Bankers Association summer leadership meeting in Baltimore in July, representatives of the Indiana Bankers Association made a donation to the ABA BankPac. Shown are (left to right): Rob Nichols, incoming ABA president and chief executive officer; BankPac Chairman W.Wes Hoskins, First Community Bank, Corpus Christi,Texas; IBA Chairman Larry W. Myers, First Savings Bank, Clarksville; S. Joe DeHaven, IBA president and CEO; and ABA Chairman John A. Ikard, FirstBank Holding Co., Lakewood, Colorado.
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