7 Hoosier Banker January 2016 ASSOCIATION UPDATE Video Bonus As chief operating officer at STAR Bank, headquartered in Fort Wayne, I proudly wear many hats. My position encompasses information technology, marketing, branch operations, loan and deposit administration, systems administration, electronic banking and trust operations. The most rewarding part of my job is the community of people I work alongside in our Service Center. About 160 of our 500 employees are here, giving me the chance to work with a vibrant and dynamic team every day. Home to the majority of STAR’s support teams, the Service Center has an open floor plan, which underscores our emphasis on teamwork, communication and innovation. The Service Center was redesigned in 2014 to foster an environment of collaboration, creativity and communication. Our open layout gives people the chance to coach each other and share ideas, celebrate success and align with our core values of honesty, integrity, accountability and doing what’s right. We also value being progressive, which we demonstrate through our commitment to technology and its application to the financial services industry. We have a friendly, ongoing debate: Are we a technology company that provides financial services, or a financial services company with incredible technology? At the end of the day, we work to provide the best financial services across multiple delivery channels, and our offerings are both customer-centric and community-centric. We often think like a technology firm and hold to the values of a community bank. I hadn’t always planned to be a banker. Growing up, I was going to become an orthopedic surgeon, mixing my interest in medicine with my sports background. (Among other athletics, I was a placekicker for the Marion High School football team.) Though I studied pre-med and psychology through all four undergrad years at the University of Notre Dame, I also had the unique opportunity to work in the football office. I discovered that I loved the business environment. Following graduation, I continued in business with a fulltime position in the Notre Dame football office, focusing on operations, recruiting and player development. That’s when I became impassioned about operations ‒ my personality synced well with process-oriented thinking, detail orientation and making things work. To take my business interest to the next level, I moved to Indianapolis to earn an MBA from the Indiana University Kelley School of Business. While I was working on my master’s in the evenings, I worked in administration with Peyton Manning Children’s Hospital. It was basically hospital-style operations, working with the administrative staff and doing some quality control. I enjoyed the work, but eventually wanted something more challenging. Though I often considered returning to athletics administration, my curiosity of working with family in a challenging and rewarding industry ultimately fueled my interest to explore an opportunity with STAR Bank. Some family background: My father, James C. Marcuccilli, is president and chief executive officer of STAR Bank. Essentially the bank was founded in 1943 by two families ‒ the Marcuccillis and the Wrights. Both families remain part of this institution today, three and four generations later. For a banking family tradition, a person couldn’t ask for a better relationship than the collaboration, trust and dedication between the Wright and Marcuccilli families. Along with this legacy, though, there are very firm expectations to deliver results. We all have to earn our keep here; there’s no free pass. My introduction to STAR in 2008 was through retail delivery and electronic banking as a project manager. Now, eight years later, I’m grateful to be part of the Indiana banking community. I also appreciate IBA’s Future Leadership Division. The FLD brings opportunities in education, advocacy and networking to me and to other emerging bank leaders. It also gives a voice to future leaders, especially at the IBA Annual Washington Trip and the FLD Day at the Statehouse. We’re excited to be presenting the second annual Day at the Statehouse next month, and I am thrilled, and honored, to serve the FLD as president. Today’s FLD membership is made up of more than 120 passionate and energetic leaders. There is a tremendous opportunity for us to grow and thrive as community bankers across the state of Indiana, working to uphold the outstanding reputation of the IBA. Collaboration, communication and camaraderie – the same ingredients that have guided the growth and success of Indiana community bankers for many years – will be key to our success. In all of these areas of my life ‒ STAR Bank, the Indiana Bankers Association and Future Leadership Division, and at home with family ‒ there is amazing team spirit and collaboration. I am fortunate to be part of so many winning teams. Board Review Kristin Marcuccilli, IBA Future Leadership Division President STAR Bank, Fort Wayne Kristin Marcuccilli, STAR Bank, Fort Wayne, and Dax Denton, Indiana Bankers Association, share on-camera insights in: “IBA Future Leadership Division: Opportunities for Emerging Bank Leaders.” View the video by clicking on the red arrow in Hoosier Banker Digital at indianabankers.org.
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