TABLE OF CONTENTS VOLUME 100 NO. 5 6925 Parkdale Place Indianapolis IN 46254-4673 Phone: 317-387-9380 Fax: 317-387-9374 Twitter @indianabankers www.indianabankers.org Publisher: S. Joe DeHaven Editor: Laura Wilson Advertising: Rod Lasley Email news releases to: IBAcommunications @indianabankers.org Hoosier Banker (ISSN 0018-473X) is published monthly by the IBA Service Corp., a subsidiary of IBA Holding Company Inc., that is a wholly owned subsidiary of the Indiana Bankers Association. The magazine invites news from IBA members. Copy deadline: first of the month preceding publication. Advertising: Rates available upon request or online at www.indianabankers.org. Advertisers should provide electronic PDFs by the fifth day of the month preceding publication. Hoosier Banker advertising is available to members and associate members of the Indiana Bankers Association only. Subscriptions: Hoosier Banker subscriptions are provided free of charge exclusively to members and associate members of the Indiana Bankers Association. Public access to Hoosier Banker Digital is available at www.indianabankers.org. COVER STORY 8 GENE MILES:WINNING STRATEGIC BANKER FEATURES 5 CEO PONDERINGS S. Joe DeHaven, IBA 6 IBA CALENDAR OF EVENTS 12 HOOSIER BANKER HERITAGE 29 TELLYOUR STORY Rebeca Romero Rainey, ICBA 30 HELP US ‘POWER UP’ Robert S. Nichols,ABA PSP SHOWCASE 15 DON’T LET TELECOMMUNICATIONS BREAK THE BANK Rod Lasley, IBA OPERATIONS / TECHNOLOGY 16 SETTING THE RECORD STRAIGHT ON SAME-DAY ACH COMPLIANCE Jennifer Kirk, EPCOR SECURITY / FRAUD 17 TEACHING OUT-OF-WALLET QUESTIONS Dan Hadaway, Infotex GR SPOTLIGHT 19 BANKERS EXPERIENCE ANOTHER SUCCESSFUL LEGISLATIVEYEAR Dax Denton, IBA DEPARTMENTS 10 VIDEO BONUS 14 COMPLIANCE CONNECTION Brett J.Ashton, Krieg DeVault LLP 14 ASSOCIATE MEMBERS’ CORNER 28 HONORABLE MENTIONS 31 FROM THE BOARD ROOM 31 ANNIVERSARY MILESTONES 32 BANKING ON COMMUNITY 33 NEW BRANCHES, BUILDINGS & OPENINGS 34 BANKERS ON THE MOVE 38 ADVERTISERS INDEX 1916 - 2016 YEARS 3 Hoosier Banker May 2016 Gene Miles is president and CEO of First Farmers Bank and Trust Company, Converse.
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