2017 Vol. 101 No. 5

COVER STORY - Floodplain Consultants	10
ARTICLE SPOTLIGHT - IBA Regional Meetings: Stronger Than Ever	18
FEATURES:	4
Vantage Viewpoints	6
IBA Calendar of Events	7
Board Review	8
Covering Your Losses With Flood Certifications	20
State Deposits in Indiana Financial Institutions	30
Treasury’s Roadmap	40
Finishing Strong	42
DIRECTORS / SENIOR MANAGEMENT - Yield Curve Behavior	22
HUMAN RESOURCES:	4
‘Ban the Box’ Ordinances	24
Recruit and Motivate Staff	34
The Recruiter’s View	48
COMPLIANCE CONNECTION - Waiving HELOC Closing Costs	26
PRODUCTS & SERVICES PROFILE - Mobile Wallet New Card Products	28
PSP SHOWCASE - All Things Payments	32
OPERATIONS / TECHNOLOGY - ‘Zelle’ Insights From Fifth Third Bank	38
MARKETING / SALES - Attracting Deposits	44
MARKETING / SALES - Bank Marketing Tip: A CSR at Every Desk	54
DEPARTMENTS:	4
Anniversary Milestones	16
Taking It Easy	21
From the Board Room	23
IBA Employees of the Month	23
In Memory of	25
Honorable Mentions	27
Associate Members’ Corner	36
Banking Center Update	41
Banking on Community	46
Bankers on the Move	50
Advertisers Index	54

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