Hoosier Banker 11 told us. People trust that we will respect their privacy. “I grew up in this. We’d have Sunday dinner at my grandparent’s house, and nobody ever talked about a customer. This is why I’m so protective of people’s information.” How has banking changed through the years? “I keep a mortgage note in my drawer to remind me. It’s a note from when I first started in banking in the early ’70s, and it’s just a simple note – almost a handshake deal. “When my grandfather was here, instead of five Cs of credit, there was one C, and that was ‘character.’ My grandfather basically made all character loans. “We can’t do that anymore, and I understand the reasons, but it’s a sad commentary. It used to be that if someone gave you his word, you would get paid. “It also adds to the compliance issues of making sure the i’s are dotted and the t’s crossed. A technicality can invalidate a loan. “It goes back to the family. My grandmother used to talk about people and their integrity. My grandparents had integrity, and they wouldn’t deviate from that. That sort of formulated what I am today, because you never want to disappoint your grandparents.” PHOTO CAPTION: Andrew Briggs stands by a display of Indiana Bankers Association awards presented through the years to the Bank of Geneva.
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