2019 Vol. 103 No. 4

COVER STORY - Join the IBA’s C2C Campaign	12
ARTICLE SPOTLIGHT - 2019 IBA Mega Conference	18
FEATURE:	4
IBA Member Benefits Report 2018	6
Vantage Viewpoint	8
Chairman’s Report	9
Board Review	10
IBA Calendar of Events	11
Banking Concentration Created in Indiana	22
New IBA Officer Candidates 2020	24
The Farm Bill Made CBD Legal	34
Credit Union Shopping Spree	38
Diversifying Our Most Important Asset	40
FLD FOCUS - FLD 101: What It Is	26
PRODUCTS & SERVICES PROFILE - Student Loan Debt Relief	28
PSP SHOWCASE - Forty Remarkable Years, and Just Getting Started	30
GR SUMMIT - General Assembly 2019 Conclusion	32
AG BANKING - Current State of Agricultural Lending	42
AG BANKING - The Soybean ‘War’ Against China	44
HUMAN RESOURCES - Pay Equity	46
OPERATIONS / TECHNOLOGY - Customer Acquisition	48
SECURITY / FRAUD - Ensure Security	52
COMPLIANCE CONNECTION - Permissible Late Charges	54
SALES / MARKETING - Relationship Cultures and Customer Care	56
INDIANA BANK & THRIFT STOCK UPDATE - Stock Analysis Review	59
DEPARTMENTS:	4
From the Board Room	14
Video Bonus	16
Honorable Mentions	17
IBA ‘High Five’	27
Anniversary Milestones	39
In Memory of	45
Banking Center News	45
Taking It Easy	50
Banking on Community	58
Associate Members’ Corner	60
Bankers on the Move	62
Advertisers Index	66

RkJQdWJsaXNoZXIy MTg3NDExNQ==