Hoosier Banker 25 Customer service is a huge factor for FCI. If at any time a lender or borrower has questions or would like guidance on procedures or available options, FCI representatives are happy to provide assistance over the phone or in person. They have previously met with builders, developers and realtors at the request of banks to head off potential floodplain issues before starting projects. All of these services are provided at no extra charge. Another area of service is the availability of the borrower to have FCI rate a structure to ensure that the flood insurance premium being quoted by an insurance agent is accurate. Floodplain Consultants Inc. continues to provide an excellent product and outstanding services to its clients. It also continues to develop relationships with core software providers to integrate the flood determination ordering process into the bank’s core software in order to create an excellent, efficient method of completing this federal requirement. To learn more about Floodplain Consultants, please contact Craig Callahan at 800-945-0246 or ccallahan@floodplain.com; or contact me, Rod Lasley, at 317-387-9380 or rlasley@indianabankers.org. HB "We visit the site!" www.floodplain.com F C I Floodplain Consultants Inc. Security Federal Savings Bank, Logansport, hosted a block party last May as a Commitment to Community appreciation event. Click on the icon above in HB Digital to view a video, or visit: indianabankers.org/ commitment-community C2C Video
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