Hoosier Banker 11 PHOTO CAPTION: *SV E QEKE^MRI TVSƤPI MR 2017, Mike Zahn was asked, “What’s one thing you can’t live without?” His response: “My family.” Photo courtesy of Business People, Fort Wayne. education or share experiences and strategies with peers is irreplaceable.” How has COVID-19 impacted your responsibilities as president and CEO of a community bank? “I’ve been in banking for almost 25 years. Generally, we address the challenges of asset quality, interest rate risk, regulation and a host of other issues unique to the banking industry. COVID-19 made us change our focus dramatically. “My most important responsibility during the pandemic has been keeping our staff and customers safe. All of us have taken extraordinary steps to do the best we can in this endeavor, and I would guess a day does not go by where this topic is not discussed. “Our staff and customers and their families are our most valuable asset. We have to do all we can to protect them.” For your bank’s community outreach, how do you determine where to devote resources? “We take pride in our efforts to make the communities we serve the best they can be. Whether it is with time, talent or treasure, we are committed and understand our role. When determining where to devote our resources, we listen to the needs of the community. “We currently operate in three markets, and each one is a little different with different needs. Working
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