0 2 4 6 8 10 Efficiency/agility Products and services Customer experience/growth/retention Small bank leverage Profitability Nothing 5 7 10 4 3 3 “Add efficiency and enter new revenue sources.” “I’m excited about anything that makes us more efficient.” “Give us the availability to products that we cannot offer directly because of price.” “The partnership potentials that improve our clients’ user experience are exciting us.” “Allows smaller community banks to offer the same products and services as the larger banks.” “We can provide new tools for our customers with a shorter life cycle of development and core integration.” “Ease of use with customers.” “Connecting customers with solutions that better and more easily solve financial problems.” “Finding multiple ways to reach current customers and build relationships.” “Improved digital channels/options.” “A means to engage with people who are not excited/interested about most traditional banking relationships.” “The ability to partner with a fintech can give us the agility we need to respond quickly to consumer expectations.” “Great new delivery mechanisms and a potential for significant fee income for the bank.” “The opportunity to continue to grow our bank outside of our physical footprint. The ability to utilize fintech products to deliver a better customer experience and/or improve bank efficiencies.” “It frightens me.” 5YIWXMSR ;LEX I\GMXIW ]SY EFSYX XLI TSXIRXMEP SJ ƤRXIGL# “If we were to engage in such, it would be customer retention and expansion leading to additional net income.” “Knowledge and access.” “We are focused on partnering with those who seem to have strong backing, which we think should create staying power and the ability to continually innovate. We are also focused on the relationships with the principals – high integrity and honesty. We’ve had the most success when we’ve had regular dialogue and shared feedback regarding product design and functionality.” “Automation, integration and robust customer experience.” “Transparency, security, white-label delivery to customers.” “An entity who values partnerships and knows/understands our market area.” “Security – both technological and financial.” “Mostly to have the means to engage with potential customers who don’t look to a traditional bank for their primary means of exchange.” “Scalability and affordability.” “Primarily to keep up with the pace of innovation without significant financial investments.” 0 2 4 6 8 10 Customer benefits Efficiency/integration Innovation Affordability Security/reliability Not interested 5 6 3 4 9 3 5YIWXMSR ;LEX HS ]SY WIIO MR ƤRXIGL VIPEXMSRWLMTW# Hoosier Banker 15
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