2023 Vol. 107 No. 3

34 MAY / JUNE 2023 PRODUCT & SERVICES PROFILE Expand Your Services and Your Bottom Line Rod Lasley Chief Operating Officer Indiana Bankers Association RLasley@indiana.bank Banks continually search for sources of non-interest income to provide additional support to their bottom line. Title Center of Indiana (TCI) continues to provide the opportunity to gain that additional income. Indiana banks that have ownership interest in TCI not only can boost their income but also are able to provide quality personal service to their customers. They continually work to provide timely and accurate title documentation, while also offering the much-needed flexibility that allows you to better assist your customer and their ever-changing needs. By owning a piece of a title company, you have great input into the success of the company by generating title work and closing activity on your loan requests. With quick turn-around time on title work and timely closings by qualified closers or even your own bank personnel, you can better serve your customer and simplify one of their largest and most stressful transactions. Investors Title Insurance Company is the underwriter for TCI. Investors Title is based in North Carolina and serves many states throughout the country. They continue to have tremendous financial strength and excellent ability to meet any claims obligations. TCI is currently owned by 19 Indiana banks from around the state, along with Investors Title Insurance Company and the Indiana Bankers Association. The bank ownership within Title Center of Indiana has seen a slight decline due to merger and acquisition activity, however TCI remains very strong and continues to provide a quality final product while meeting your customers’ closing needs. TCI staff continues to meet with bank personnel on a regular basis, often bringing some goodies along on those bank calls. In meeting with loan operations teams, answering questions about transactions and addressing concerns about regulatory changes in the mortgage industry, the TCI team strengthens its relationship with the owner bank's personnel. This commitment by TCI solidifies and increases the connection between TCI and its owners, which in turn increases the volume of transactions being processed through the agency and ultimately the profitability of the agency and its owners. TCI currently has offices in Columbus and Warsaw, providing quality service with their knowledge and courteous staff. Karen Barnett continues to meet with prospective bank owners around the state. Karen has been with Investors Title since 2007, leading the sales efforts and managing the various title companies in Pennsylvania, Ohio, New York and Indiana. She represents Investors Title on the Indiana insurance rating board, along with other boards and land title associations. As a native of Ohio with more than 20 years of experience in the industry, Karen relates well to the Midwest and Indiana banking community. As your bank continues to seek non-interest income and better ways to serve and connect with your customer, I would recommend you consider ownership in Title Center of Indiana. Let them review your loan activity and provide you with an analysis regarding what they can add to your institution. For further details about TCI and what they can do for you, don’t hesitate to contact me at the IBA offices, or Karen Barnett at KBarnett@InvTitle.com or at (419) 577-5900. HB

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