2023 Vol. 107 No. 6

FEATURES - 5
VANTAGE VIEWPOINT 6
CHAIRMAN'S REPORT 7
IBA CALENDAR OF EVENTS 9
COVER STORY - Preserving Benefits while Controlling Costs 10
ADVOCATING FOR ACRE 22
RIDING THE REGULATORY ROLLER COASTER 24
ARTICLES - 5
ARTICLE SPOTLIGHT - FLD Leadership Conference 14
HUMAN RESOURCES - Employee Harassment by Customers 18
HUMAN RESOURCES - What You Need Before Opening an HSA 42
HUMAN RESOURCES - Upskilling and Reskilling OnCourse Learning 52
COMPLIANCE CONNECTION - Counterfeit Checks: Who is Liable? 26
CONGRESSIONAL UPDATE - Securing our Financial Future 28
GR SUMMIT - Being A Voice for Hoosier Bankers 32
FINANCIAL MANAGEMENT - Financial Institutions, Investing Clients to Benefit from Secure 2.0 Act Provisions 36
FINANCIAL MANAGEMENT - Rolling Forecasts: Community Bankers' Key to Agility 44
FINANCIAL MANAGEMENT - Artificial Intelligence: Benefits & Challenges for Financial Institutions 50
FINANCIAL MANAGEMENT - Liquidity Risk & the Importance of Bank Contingency Funding Plans 54
DIRECTORS / SENIOR MANAGEMENT - Is Your Balance Sheet Recession-Ready? 38
PSP SHOWCASE - PSP Year-End Summary 2023 46
INDIANA BANK & THRIFT UPDATE - Stock Analysis 40
CLOSING NOTE - IBA Board Review 62
DEPARTMENTS 5
Anniversary Milestones 12
From the Board Room 20
Banking on Community 23
Banking Center News 27
Honorable Mentions 30
IBA ‘High Five’ Awards 45
Taking It Easy 49
Associate Members' Corner 55
Bankers on the Move 57
Advertisers Index 61

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