Pub. 12 2022 Issue 1

Table of Contents	4
Executive Director Message	6
IADA Counselor’s Corner	8
IADA Consultant’s Corner	12
Weighing In on EVs and the Value of Dealerships	16
Auto Buying Preferences	18
2022 Nominee for TIME Dealer of the Year	20
Celebrating The Champions Of Our Industry: Ray Fregia	21
Safety Leadership Starts With You	21
Warranty Reimbursement	22
The Ins & Outs Of Dealership Communication	24

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