CONTENTS Vol. 34 No. 3 Chairman David Parkhill / 217.352.4275 Sullivan Parkhill Automotive 440 W. Anthony Dr. Champaign, IL 61822 Vice Chairman John Alfirevich / 708.429.3000 Apple Chevrolet, Inc. 8585 W. 159th St. Tinley Park, IL 60477 Secretary/Treasurer Jamie Auffenberg / 618.624.2277 St. Clair Auto Mall Auffenberg Auto Mall 1130 Auffenberg Ave. Shiloh, IL 62269 Executive Director Joe McMahon / 217.753.0220 Illinois Automobile Dealers Association 300 W. Edwards, Springfield, IL 62704 2023 OFFICERS ©2023 Illinois Automobile Dealer News | The newsLINK Group, LLC. All rights reserved. Illinois Automobile Dealer News is published four times each year by The newsLINK Group, LLC for the Illinois Automobile Dealers Association (IADA) and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the IADA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Illinois Automobile Dealer News is a collective work, and as such, some articles are submitted by authors who are independent of the IADA. While the Illinois Automobile Dealer News encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003. Illinois Automobile Dealers Association 300 W. Edwards St. Springfield, IL 62704 T 217.753.0220 / F 217.753.3424 IllinoisDealers.com 12 Scan here to check out the new, interactive IllinoisDealers.com website! 24 6 Chairman’s Message Stronger Together By David Parkhill, Chairman, Illinois Automobile Dealers Association 7 Automotive Titling Company 8 The “Shift” Has Hit the Fan By Ethos Group 10 Dealer Spotlight Yemm Automotive: Thriving Amidst Challenges 12 Dealer Spotlight Napleton Automotive Group Raises $176,000 for Pediatric Brain Cancer Foundation in Violet’s Name 14 Counselor’s Corner Federal Government’s Regulatory Impact on Auto Dealerships: Review Your Existing Business Practices and Policies By Julie Cardosi, Law Office of Julie A. Cardosi, P.C. 16 Consultant's Corner Compliance Auditing: Evaluating Who Should Be in Charge of Internal Audit Processes By Joel Kansanback, Executive Vice President, Brown & Brown Dealer Services 18 Partnerships Help Dealers Succeed By Sharon Kitzman, Dominion DMS 22 How Automotive Digital Retailing Can Affect Your Dealership 24 Ways to Increase Your Service Department Traffic 4 Illinois Automobile Dealer News
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