dealership efforts to prevent some paperwork errors commonly found in a motor vehicle transaction, such as: • Incorrectly drafted documents. • Conflicting or missing documents. • Missing, incomplete or conflicting disclosures. • Using forms that haven’t been updated with the current legal code. Once you have an efficient document system in place, you can devote more time to increasing customer satisfaction and creating additional profit opportunities within your dealership. DealerCAP helps prevent problems and misunderstandings with customers from occurring and assists in ensuring that they are satisfied with the entire transaction. In addition, DealerCAP can help your dealership maximize your profit opportunities on each individual transaction. Call Kristin Maynes toll-free at 1 (800) 237-2372, option 4, or email her at dealercap@taylorcommunications.com to learn more. INCOME DEVELOPMENT COMPANY Ethos Group Ethos Group partners with retail automotive dealers to promote an ethical, customer-focused approach to the sale, financing and servicing of automobiles. Our services include consulting, recruiting, training, compliance, technology, product administration and dealer participation programs. Our technology platform improves efficiency, compliance, profitability and consumer delivery experience. Our proven approach delivers profit increases while reducing the risk and cost of doing business. For more information, contact Lance Graves at lgraves@ethosgroup.com or (402) 960-0538. Visit www.ethosgroup.com. INSURANCE DISABILITY American Fidelity Assurance An industry leader in providing disability benefits to dealers across the state and across the country. Pride in their products and quality service exemplifies their personal commitment to you as a dealer. From long- and shortterm disability plans to Section 125 administration, American Fidelity offers a wide selection of benefits to your employees. Visit americanfidelity.com to learn more. 2000 N. Classen Blvd. Oklahoma City, OK 73106 (877) 967-5748 INSURANCE — PROPERTY, WORKERS’ COMP, FINANCIAL PROTECTION Federated Insurance IADA is proud to announce Federated Insurance as the recommended service provider of property and liability insurance, workers’ compensation and financial protection services to all IADA members. As the association-preferred insurance carrier, Federated Insurance can help you take the smartest, most cost-effective approach to protecting your dealership. Federated’s field staff are specialists in the auto industry, and they are committed to excellence when it comes to serving your needs. Contact Matthew Specht at (309) 826-8484 or maspecht@fedins.com or visit www.federatedinsurance.com for more details. MEMBER SHIPPING PROGRAM FedEx Due to the large number of IADA members and the high volume of daily shipping required for IADA programs like CVR and the IADA Business Forms, IADA has negotiated an extremely competitive FedEx Shipping program unique for Illinois clients only. You know you can count on FedEx to deliver expertise, great service and great value for all your shipping needs, virtually anytime, anywhere. And with IADA, there are no enrollment fees or shipping quotas, so you can start saving quickly with this FedEx program! For more information, contact the IADA office at (800) 252-8944. PAYMENT PROCESSING & POINT OF SALE SOLUTIONS DealerPay IADA is partnered with DealerPay to offer customized dealer programs with un-matched pricing and top-notch service and support for the following solutions: • Credit Card Processing • Mobile Payments/eCommerce • Loyalty Solutions/Gift Cards • Check/ACH Processing • POS Software/Hardware • Security (PCI Compliance) • Technology/Marketing • Account Management & More! Gain peace of mind and call a trusted name with over 20 years of automotive payment acceptance experience. Find out how you can save money, increase technology, enhance security and get amazing support and service. Contact Julie Douglas for a NOOBLIGATION cost/service analysis at (314) 578-3142, julie@dealer-pay.com or www.dealer-pay.com. Continued from page 15 16 IADA 2024 MEMBERSHIP DIRECTORY
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