Pub. 3 2022 Issue 4

Official Publication of the Community Bankers Association of Kansas ISSUE 4 2022 5 16 CBA EDUCATIONAL GETAWAY NOVEMBER 12-19, 2022 CITIZENS BANK OF KANSAS SENDS KIDS TO SPACE

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CONTENTS Issue 4 | cbak.com © 2022 Community Bankers Association of Kansas | The newsLINK Group, LLC. All rights reserved. In Touch is published six times each year by The newsLINK Group, LLC for the Community Bankers Association of Kansas and is the of f icial publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Community Bankers Association of Kansas, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Community Bankers Association of Kansas is a collective work, and as such, some articles are submitted by authors who are independent of the Community Bankers Association of Kansas. While In Touch encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. Irv Mitchell Chairman Wilson State Bank Joe Rottinghaus Chairman-Elect Conway Bank Tom Pruitt Secretary/Treasurer Peoples Bank & Trust Company DIRECTORS Josh Bailey Security State Bank Cheri Fahrbach First National Bank of Hutchinson Brandon Lee Union State Bank Jack Rowden Citizens State Bank Kent Culbertson First National Bank and Trust Melisa Sorenson Legacy Bank Margaret Nightengale Grant County Bank Jim Wayman ESB Financial STATE ICBA DIRECTORS Tanner Johnson Swedish-American Bank Shawn Mitchell President and CEO shawn@cbak.com Nikki Dohrman Senior Vice President/ Executive Director nikki@cbak.com Yvonna Hansen Vice President of Member Services yvonna@cbak.com Stuart Little Little Government Relations, LLC CBA STAFF 2022 CBA OFFICERS AND DIRECTORS IN EVERY ISSUE: 18 ANNIVERSARIES 19 UPCOMING WEBINARS 20 PRODUCTS AND SERVICES REFERENCE LIST 6 FLOURISH By Rebecca Romero, ICBA 8 UP WITH COUPONS LARGER INTEREST PAYMENTS CAN BUILD A FLOOR UNDER YOUR BOND PRICES By Jim Reber, ICBA Securities 10 LENDER SEES KANSAS HOMEOWNER ASSISTANCE FUND HELP ITS CUSTOMERS “A BLESSING” FOR LOW-INCOME HOMEOWNERS By Kansas Housing Resources Corporation 14 ADVICE TO BANK LEADERS: DON’T BE REACTIVE ON CREDIT QUALITY BANKS HAVE FOUR KEY REASONS TO BE MORE VIGILANT IN 2022 AND THE NEXT COUPLE OF YEARS By David Ruffin, Principal, IntelliCredit™, A Division of QwickRate 16 CITIZENS BANK OF KANSAS SENDS KIDS TO SPACE By Luke Larson and Chad Gilbert, The Trust Company of Kansas

NOVEMBER 12 - 19, 2022 Secrets Cap Cana Resort & Spa Punta Cana, Dominican Republic Juanillo Beach on the Caribbean Sea Enjoy the Unlimited Luxury® Experience CBA invites you and your family, friends and community banking colleagues to join us in November 12 - 19, 2022 for a truly unforgettable journey to Secrets Cap Cana Resort & Spa, Punta Cana, Dominican Republic, Juanillo Beach on the Caribbean Sea. CBA EDUCATIONAL Getaway For more information please scan this QR code: https://www.cbak.com/wp-content/uploads/2022/07/CBAK-travel-brochure_2022-Final.pdf

“Healthy debate helps us achieve an outcome where we’re all pushed to think beyond what might be readily in front of us.” FLOURISH BY REBECCA ROMERO, ICBA When’s the last time you left a meeting and found yourself saying, “I never thought about it that way before?” For me, the answer allows me to gauge how much I’ve successfully encouraged differing viewpoints. If I’m not asking myself this question regularly, it’s a red flag that I need to be looking for new ways to welcome input. As leaders, it’s our job to create a culture that celebrates and harnesses differing perspectives. But it’s not about discussion for discussion’s sake; it’s about broadening our mindsets. Healthy debate helps us achieve an outcome where we’re all pushed to think beyond what might be readily in front of us. This openness to doing things differently and hearing new ideas naturally invites more discussion on topics you may never have realized were there. Open dialogue is important because, as a community bank, no two scenarios are exactly alike. Having a team that offers a variety of different opinions will allow a bank to think creatively to problem solve. It creates a space where employees ask, “Is this OK, or are we missing an opportunity?” and “How can we better meet the needs of the community?”. When you have an environment where it’s OK to disagree, you develop a dedicated team, which yields a better outcome. In addition, healthy debate introduces an element of fun into strategy. When done right, it’s engaging, stimulating and inspiring. It also leads to a culture of excellence where staff is encouraged to question the status quo and stretch the organization to grow to new heights. Take the 40 Under 40 featured in this month’s issue. None of these leaders received the distinction by doing things the way they’ve always been done; they learned to be leaders through example, through education – at events like our LEAD FWD Summit – and through their own experiences. This has driven them to challenge their banks and teams to do better and be better. That makes them shining stars and speaks volumes about the culture their banks have created. Thinking about our leadership team at ICBA, I’m grateful for the discussions we have. Our complementary perspectives have helped us continue to grow to better serve the needs and interests of our members, and I know all of you seek the same for your communities. So, let’s use this as a call to action to keep finding the fun in questioning the status quo. I’m certain it will help us continue to flourish.  Where I’ll Be This Month I can’t believe I’m saying this, but I will be attending my eldest daughter’s high school graduation! I’ll also be traveling to a series of meetings for ICBA Bancard, TCM Bank, ICBA Reinsurance and ICBA Securities, and attending the Community Bankers of West Virginia Convention. Connect with Rebeca on Twitter @romerorainey cbak.com 6 In Touch

FMSI www.fmsiconsulting.com 913.955.3355 FMSI is a small business founded and located in Kansas, specializing in assisting community banks to succeed, a mission consistent with core CBA values. We have partnered with community banks for nearly 25-years providing core advisory services including asset/ liability, investment, and liquidity management. FMSI advisors actively assess market conditions and bank balance sheets of different size, mix, and capital levels. Market conditions are constantly changing presenting opportunities and challenges for CBA member banks. Interest rates are increasing for the first time in nearly a decade and now is a perfect time to partner with a trusted, industry leader. Establishing an FMSI relationship provides confidence your bank is optimizing the balance sheet, deploying necessary strategies, maximizing profitability, and managing balance sheet risks. FMSI is a Kansas CBA Endorsed Provider 7 ISSUE 3 | 2022

Endorsed Partner UP WITH COUPONS LARGER INTEREST PAYMENTS CAN BUILD A FLOOR UNDER YOUR BOND PRICES Up with People, which readers of a certain age may remember, was an organization that had a run of popularity in the 1970s and ‘80s by promoting wholesome values and positive thinking. Its delivery channel was through song and dance performances, often in large arenas and stadiums. Up with People provided the halftime entertainment for five Super Bowls between 1971 and 1986, though in recent decades, it has been relegated to the dustbin of a bygone era. Today’s attitudes toward pop culture, it seems, have little room for this squeaky-clean message; The Simpsons had several episodes featuring a snarky knockoff, “Hooray for Everything.” More salient to the current environment, at least pertaining to community banking, is a simple-to-execute investment strategy: Up with Coupons. This tactic can be employed at any time and in any interest rate scenario. We’re talking about it today because it could well be utilized to limit the price volatility and normalize the cash flows of your bond portfolio. As we’ve seen, market values have been on a one-way trip in 2022, and putting a floor under your investments may strike some as a good idea. Moving target Looking back just a year, we see a totally different rate landscape. It was nearly impossible to buy a bond, particularly an amortizing security, which had a price as low as $100, much less at a discount. So, going “up in coupon” would seemingly have heaped an additional pile of prepayment risk onto the portfolio at a time when mortgage refinancing was setting its own world records. For example, in June 2021, a 15-year agency mortgage-backed security (MBS) with a 1.0% coupon would have cost about $100.00, so if your bank purchased that security back then, your book yield would forevermore be 1%. A similar bond with a higher coupon, say 2.5%, would have cost about $104.50. Its resultant yield would have been totally a residual of the prepayments, over which an investor has little control. Many portfolio managers opted for the lower coupon, given the need to stabilize the shrinking net interest margins. MBS shakeout Today, of course, we have a completely different set of dynamics; foremost is the lower prices for all things in the bond world. The 15-year 1.0%’s are now worth around 86 cents on the dollar, for a decline of about 14%. The 15-year 2.5%’s are down in price “only” about 10%. This demonstrates how premium (up-incoupon) pools will experience price compression in low-rate environments, like the bond market of a year ago. When a market sell-off occurs, the price declines will be less acute for the higher coupon cohorts. Another factor is that average lives and effective durations will remain shorter for the higher coupon securities. Using very recent speeds of our two model pools as examples, the 1.0% So, going “up in coupon” would seemingly have heaped an additional pile of prepayment risk onto the portfolio at a time when mortgage refinancing was setting its own world records. cbak.com 8 In Touch

Jim Reber is president and CEO of ICBA Securities, ICBA’s institutional, fixed-income broker-dealer for community banks. He can be reached at jreber@icbasecurities.com. New ICBA Securities Directors ICBA Securities has added these four leadership bankers to its Board of Directors: Tommy Bates, ICBA Chairman, Legends Bank, Clarksville, Tenn.; Aza Bittinger, Community Bankers Association of Ohio, Columbus, Ohio; Blake Heid, First Option Bank, Paola, Kan.; and Craig Wanichek, Summit Bank, Eugene, Ore. bond now has an expected average life of almost six years, while the 2.5% is around four years. This is part of the reason that the higher coupon’s price has declined less than the cut coupon pool. But to be clear, neither of these are expected to have much prepayment activity in the near future, as the collateral for both is plainly out of the money to be refinanced. Discount munis: Buyers be alert Let’s shift investment sectors, but stay on message. The taxfree municipal segment of a bank’s collection of bonds is an important determinant of overall performance. Certain rules apply to tax-frees purchased at prices below par that you may have forgotten since “discount munis” was an oxymoron for most of the last four years. The Internal Revenue Code states that a tax-free bond that came to market either at a par or premium price, which is subsequently purchased in the secondary market at a discount, is subject to capital gains tax to the extent the yield is attributable to the discount. For example, a bond with a 3.0% coupon that came to market at par, and is now priced at a discount to yield 4.0%, will be taxed at the capital gains rate on the 1.0% incremental market yield. The upshot is a muni priced to yield 4.0% may not yield 4.0%, given its coupon and original price. Your brokers can and should walk you through the ramifications of these matters, which have some subplots that space does not allow to discuss here. The easiest workaround? You guessed it: up-in-coupon bonds. Munis that have higher stated rates, which today mean fours and fives, have built-in cushions against falling prices and avoid capital gains tax liabilities. Ultimately, multiple applications of this strategy suggested here can make life better for your community bank. Limited price volatility? Probably. More predictable cash flow? Likely. Up with income? Most expectedly.  BRUCE GOETSCH National Sales Manager bgoetsch@myservion.com 651-497-4734 myservion.com We provide financial institutions and borrowers the support they need to reach their financial goals. Re-envisionyour mortgage strategy. Correspondent Retail Wholesale Delegated Conventional FHA, VA, USDA Jumbo/Non-Conforming Quality control Contract processing Contract closing Servicing Appraisal review Servion Mortgage is a DBA of Servion, Inc. NMLS #1037 Equal Housing Lender partnership channels mortgage products additional services 9 ISSUE 3 | 2022

LENDER SEES KANSAS HOMEOWNER ASSISTANCE FUND HELP ITS CUSTOMERS For people who have fallen behind on their mortgage or utilities due to pandemic-related hardship, the Kansas Homeowner Assistance Fund (KHAF) is a great benefit, says loan officer Julie Cannady of Community National Bank & Trust (CNB) in Augusta, Kansas. KHAF, administered by Kansas Housing Resources Corporation, has been allocated $56.6 million through the American Rescue Plan Act to help low- and moderate-income homeowners avoid foreclosure and get caught up. Lender participation is a vital component. CNB registered early CNB is one of the early loan servicer participants approved to receive KHAF payments, which are designed to prevent “A BLESSING” FOR LOW-INCOME HOMEOWNERS foreclosures in Kansas. The bank has already received one payment, bringing an elderly customer with health concerns current on her mortgage. “It’s a blessing for her,” says Cannady. There are four more CNB customer applications in the KHAF pipeline. Since all payments go directly to the delinquent account, not the homeowner, it’s vital for banks, credit unions and other loan servicers to get registered. “It benefits us, too,” Cannady says. “It helps the homeowner, and we avoid having a delinquent loan on our books.” “We signed up to be an approved servicer when a customer requested it,” says Cannady. A homeowner in need must apply, but applications can only be considered if the lender also participates by registering with the program. Register only once Marilyn Stanley, KHAF Program Manager at Kansas Housing Resources Corporation, says that any bank or other loan servicers with mortgages for homes in Kansas can get set up. “It’s easy to get registered, with just a few forms to submit, and then an online portal for payment information,” says Stanley. This makes the homeowner application process much smoother and facilitates payments. Track progress in real-time Once a servicer is approved, “The rest is easy,” says Cannady. The bank receives cbak.com 10 In Touch

an email when a customer has submitted an application. The bank is then required to verify information about an applicant’s home loan, any delinquencies and the amount needed to bring the account current. Cannady can log in to the lender portal at any time to check on the status of an applicant. It shows the application pipeline and indicates if any information or action is needed from the bank. Cannady reports that none of CNB’s customers who have applied have been denied so far. Who qualifies Stanley encourages all Kansas banks and mortgage lenders to get registered and talk to customers who may benefit from this program. Homeowners must be at least 30 days past due on their mortgage and low- to moderate-income to qualify. They can see if they qualify by answering a few questions in the homeowner application portal. “Financial instability and the fear of losing your home is traumatic. With KHAF, homeowners may get up to $35,000 in mortgage assistance, which can make a dramatic positive impact. Talk to customers who you think may benefit,” says Stanley. “This is a win-win for homeowners and lenders.” Two ways banks should participate: 1. Register your bank. Fill out and submit a few brief forms (available online at: https://kshousingcorp.org/kansas-homeowner-assistancefund-lenders). A link will be sent to you to complete your registration setup so that your institution can receive payments for approved KHAF funds. 2. Refer delinquent or at-risk customers to the online portal to see if they qualify and help them apply. Homeowners in this situation may be overwhelmed. Your guidance is crucial to help them back to a stable footing. Homeowners can get more information and begin the application process online at: https://kshousingcorp.org/ kansas-homeowner-assistance-fund. Additional resources Online help is available with FAQs for homeowners and lenders, a homeowner checklist of needed documents and more on the web pages for lenders and homeowners. Once a lender has registered, more technical assistance and help videos are available on the secure portal. With limited funds available, early application is encouraged. The program launched April 18, 2022, and will end when all funds have been allocated.  About KHAF The KHAF program is funded by the American Rescue Plan Act and administered by the Kansas Housing Resources Corporation, with Witt O’Brien’s performing service delivery. More information for lenders is online at https://kshousingcorp.org/kansas-homeownerassistance-fund-lenders/. Or contact the KHAF Call Center to assist both homeowners and lenders, 8 a.m. to 5 p.m., CST, Monday through Friday, at 855-307-KHAF (5423). This project is being supported, in whole or in part, by federal award number HAFP-0140 awarded to Kansas Housing Resources Corporation by the US Department of the Treasury. 11 ISSUE 3 | 2022

Find your snug investment options at icba.org/securities MEMBER FINRA/SIPC Take comfort in the sound investments of ICBA Securities. Cover your community bank in the comfort of knowing you have quality investment products. ICBA Securities powered by Stifel is interwoven with ICBA—so when you put your trust in us, you support the community banking industry.

2022 BHG borrower: High-quality borrowers on demand. WA FICO: 739 WA Income: $290,000 Avg Loan Size: $147,000 WA Years in Industry: 19 WA DSCR: 2.5 WA = Weighted Average Tom Badolato, SVP, Institutional Relationships tbadolato@bhgbanks.com • (315) 509-2717 BHGLoanHub.com/CBAK TO LEARN MORE ABOUT BHG, PLEASE CONTACT:

Endorsed Partner ADVICE TO BANK LEADERS: DON’T BE REACTIVE ON CREDIT QUALITY BANKS HAVE FOUR KEY REASONS TO BE MORE VIGILANT IN 2022 AND THE NEXT COUPLE OF YEARS With credit quality metrics at generationally stellar levels, concern about credit risk in 2022 may seem unwarranted, making any deployed defensive strategies appear premature. For decades, banking has evolved into an orientation that takes most of its risk management cues from external stakeholders, including investors, trusted vendors, market conditions – and regulators in particular. Undoubtedly, becoming defensive prematurely can add challenges for management teams at a time when loan growth is still a main strategic objective. But waiting until credit metrics pivot is sure to add risk and potential pain. Banks have four key reasons to be more vigilant in 2022 and the next couple of years. These, and the suggested steps prudent management teams should take in their wake, are below. 1. The COVID-19 sugar high has turned sour. All of the government largesse and regulatory respites in response to COVID-19 helped unleash 40-year-high inflation levels. In response, the Federal Reserve has begun ramping up interest rates at potential intervals not experienced in decades. These factors are proven to precede higher credit stress. Continuing supply chain disruptions further contribute and strengthen the insidious inflation psychology that weighs on the economy. Recommendation: Bankers must be more proactive in identifying borrowers who are particularly vulnerable to growing marketplace pressures by using portfolio analytics to identify credit hotspots, increased stress testing and more robust loan reviews. 2. Post-booking credit servicing is struggling across the industry. From IntelliCredit’s perspective, garnered through conducting current loan reviews and merger and acquisition due diligence, the post-booking credit servicing area is where most portfolio management deficiencies occur. Reasons include borrowers who lag behind in providing current financials or – even worse – banks experiencing depletions in the credit administration staff that normally performs annual reviews. These talent shortages reflect broader recruitment and retention challenges, and are exacerbated by growing salary inflation. Recommendation: A new storefront concept may be emerging in community banking. Customer-facing services and products are handled by the bank, and backshop operational and risk assessment responsibilities are supported in a co-opt style by correspondent banking groups or vendors specifically equipped to deliver this type of administrative support. 3. Chasing needed loan growth during a credit cycle shift is risky. Coming out of the pandemic, community banks have lagged behind larger institutions with regards to robust organic loan growth, net of Paycheck Protection Program loans. Even at the Bank Director 2022 Acquire or Be Acquired Conference, investment bankers reminded commercial bankers of the critical link between sustainable loan growth and their profitability and valuation models. However, the riskmanagement axiom of “Loans made late in a benign credit cbak.com 14 In Touch

David Ruffin is Principal of IntelliCredit, a division of QwickRate. He has extensive experience in the financial industry including a long and pronounced emphasis on credit risk in a variety of roles that range from bank lender and senior credit officer to co-founder of the successful Credit Risk Management, LLC consultancy and professor at several banking schools. cycle are the most toxic” has become a valuable lesson on loan vintages – especially after the credit quality issues banks experienced during the Great Recession. Recommendation: Lending, not unlike banking itself, is a balancing game. This should be the time when management teams and boards rededicate themselves to concurrent growth and risk management credit strategies, ensuring that any growth initiatives the bank undertakes are complemented by appropriate risk due diligence. 4. Stakeholders may overreact to any uptick in credit stress. Given the current risk quality metrics, banker complacency is predictable and understandable. But regulators know, and bankers should understand, that these metrics are trailing indicators, and do not reflect the future impact of emerging, post-pandemic red flags that suggest heightened economic challenges ahead. A second, unexpected consequence resulting from more than a decade of good credit quality is the potential for unwarranted overreactions to a bank’s first signs of credit degradation, no matter how incremental. Recommendation: It would be better for investors, peers and certainly regulators to temper their instincts to overreact, particularly given the banking industry’s substantial cushion of post Dodd-Frank capital and reserves. In summary, no one knows the extent of credit challenges to come. Still, respected industry leaders are uttering the word “recession” with increasing frequency. Regarding its two mandates to manage employment and inflation, the Fed right now is clearly biased toward the latter. In the meantime, this strategy could sacrifice banks’ credit quality. With that possibility in mind, my advice is for directors and management teams to position your bank ahead of the curve, and be prepared to write your own credit risk management scripts – before outside stakeholders do it for you.  Bill Lloyd Call me at 573.268.5172 – Based in Columbia, MO Serving Missouri and Kansas 34604 AD- Community Bankers Association of Kansas 2022_Bill Lloyd_OT.indd 1 4/12/22 2:24 PM 15 ISSUE 3 | 2022

CITIZENS BANK OF KANSAS SENDS KIDS TO SPACE The Trust Company of Kansas (TCK) is pleased to announce the addition of two individuals to its team. Luke Larson – Trust Administrator, after retiring from a career with the Arkansas City Police Department. He will work closely with Vice President & Trust Officer, Tasha Bucher, on the day-today administration of her client relationships. Chad Gilbert has been named Vice President & Trust Officer in Hutchinson. Chad will maintain an active role in the administration of client relationships. He comes to us with over 20 years of banking experience in the Hutchinson market, and a willingness to expand his knowledge and expertise in the areas of financial planning, estate planning, taxes, and fiduciary investment management to serve TCK’s valued clients. Three lucky students can look forward to a Mars experience this summer at the Cosmosphere camp in Hutchinson. Citizens Bank of Kansas in Kingman made the camp scholarships available for the seventh year. Winners of the Citizens Bank of Kansas essay contest will attend the Cosmosphere’s Mars Academy Camp, a four-day/ three-night overnight camp where students build a habitat for another world, understand, and overcome the challenges of gathering resources, and practice skills like operating robotics and drones. Camp activities culminate in a team space mission using Cosmosphere’s spacecraft Astralis, a simulator modeled after the Orion spacecraft, and the Cosmosphere Mission Control Room, based on current NASA Mission Control. “We are thrilled to provide Cosmosphere Camp scholarships again this year and hope the students will enjoy the experience and learn more about space,” said Jane Deterding, Chairman of the Board of Citizens Bank of Kansas. “It’s a terrific opportunity – several of our own kids have attended Cosmosphere Camp – and parents should encourage their child to participate in the camps.” The winners of space camp scholarships are Kenli Rucker of Sharon, KS, Taylor Williams of Augusta, KS, and Samuel Kearney of Wichita, KS. Pictured: Taylor Williams (Augusta) with CBK Branch Manager Mary Williams. Samuel Kearney (Wichita) with CBK Branch Manager Lori McCoy. Kenli Rucker (Sharon) pictured from L-R Megan Rucker mother, Kenli Rucker, CBK Branch Manager Steve Roberts, and Tina Buck science teacher.  cbak.com 16 In Touch

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ANNIVERSARIES 1882 140 Years The Halstead Bank Halstead 1906 116 Years Plains State Bank Plains 1999 23 Years Community Bank of Wichita, Inc. Wichita 1901 121 Years Union State Bank Everest 1966 56 Years Garden Plain State Bank Wichita 1892 130 Years Baldwin State Bank Baldwin City 1886 136 Years Wilson State Bank Wilson 1906 116 Years The First State Bank of Healy Healy 1918 104 Years GNBank, N.A. Girard 1877 145 Years Howard State Bank Howard 1905 117 Years Valley State Bank Syracuse 1901 121 Years Lyndon State Bank Lyndon 1902 120 Years First National Bank Scott City July August cbak.com 18 In Touch

x U P C O M I N G W E B I N A R S Visit fin-ed.info/cbak for over 200 live & on-demand webinars fin-ed.info/cbak 2 - A U G 3 - A U G 4 - A U G 9 - A U G 1 0 - A U G 1 0 - A U G 1 1 - A U G 1 1 - A U G 1 6 - A U G 1 6 - A U G 1 7 - A U G 1 8 - A U G 2 3 - A U G 2 4 - A U G 2 5 - A U G 3 0 - A U G 3 1 - A U G 1 - S E P 7 - S E P 8 - S E P 1 2 - S E P 1 3 - S E P 1 4 - S E P 1 5 - S E P 2 0 - S E P 2 1 - S E P 2 7 - S E P 2 8 - S E P 2 9 - S E P E m e r g i n g P a y m e n t s : E m b r a c i n g S a m e D a y A C H , R T P & F e d N o w C D D : C r e a t i n g a n E f f e c t i v e P r o g r a m f r o m t h e F r o n t l i n e t o t h e B a c k r o o m S e c u r i n g C o l l a t e r a l P a r t 1 : F o r m s U C C - 1 & 3 : F i l i n g , P e r f e c t i o n , A m e n d i n g & T e r m i n a t i n g M a n a g i n g a B o r r o w e r ' s B u s i n e s s T h r o u g h a L o a n A g r e e m e n t E - S I G N A c t : E l e c t r o n i c L o a n D o c u m e n t D e l i v e r y C h a r a c t e r i s t i c s o f S t r o n g R i s k A s s e s s m e n t s : T o o l s t o M o n i t o r & R e p o r t R e s u l t s C E C L I m p l i c a t i o n s f o r P l a n n e r s & P r o c r a s t i n a t o r s : D e a d l i n e J a n u a r y 1 , 2 0 2 3 C o m p l i a n c e w i t h E - S I G N , E - S t a t e m e n t s & E - D i s c l o s u r e s M i s s i o n T R I D : O v e r c o m i n g E x a m i n e r - C i t e d M i s t a k e s T r a n s i t i o n i n g A w a y f r o m L I B O R : P r e p a r a t i o n & P r a c t i c a l i t i e s M a n a g i n g Z o o m , M i c r o s o f t T e a m s , S l a c k & O t h e r C o l l a b o r a t i o n P l a t f o r m s w i t h E f f e c t i v e E - P o l i c i e s W S U D v s . S t o p P a y m e n t : D e f i n i t i o n s , D i f f e r e n c e s , C o m p l i a n c e A d d i n g t h e " W o w F a c t o r " t o C r e d i t A n a l y s i s M a x i m i z i n g R e c o v e r i e s o n C h a r g e d - O f f L o a n s R e g C C C h e c k H o l d R e q u i r e m e n t s & F u n d s A v a i l a b i l i t y T h e W a y F o r w a r d t o M O R E T i m e : H o w t o M a n a g e Y o u r T i m e , I n s t e a d o f I t M a n a g i n g Y o u A C r y p t o c u r r e n c y P r i m e r f o r B a n k s : G u i d a n c e , R i s k s & R e d F l a g s C o n s u m e r L e n d i n g R e g u l a t o r y E s s e n t i a l s : F a i r L e n d i n g , U D A A P , P r i v a c y & M o r e J o b - S p e c i f i c B S A T r a i n i n g f o r F r o n t l i n e W h e n a B o r r o w e r D i e s F r a u d C h a n n e l s : C h e c k & D e b i t C a r d T r a d i t i o n a l & R o t h I R A P a r t 1 : E l i g i b i l i t y , C o n t r i b u t i o n s , R o l l o v e r s & T r a n s f e r s T o p 1 0 I T F r a u d s : R i s k s & P r o t e c t i o n S t r a t e g i e s f o r F i n a n c i a l I n s t i t u t i o n s T r o u b l e d D e b t R e s t r u c t u r i n g : W h a t Q u a l i f i e s & A c c o u n t i n g f o r T D R s a s C r e d i t I m p r o v e s S e c u r i n g C o l l a t e r a l P a r t 2 : P u r c h a s e M o n e y S e c u r i t y I n t e r e s t s : T a k i n g P r i o r i t y O v e r a P e r f e c t e d C r e d i t o r A p p r a i s a l R e v i e w s : D o Y o u K n o w W h a t t o L o o k F o r ? T R I D : R e c o g n i z i n g a C h a n g e d C i r c u m s t a n c e & I s s u i n g a R e v i s e d L o a n E s t i m a t e A v o i d i n g U D A A P C l a i m s , E r r o r s & P e n a l t i e s C h e c k s , M o b i l e D e p o s i t s , S u b s t i t u t e C h e c k s : I n d e m n i t i e s , E n d o r s e m e n t s & T i m e f r a m e s

ABSTRACTING Security 1st Title Wichita, KS . . . . . . . . . 316-267-8371 ACCOUNTING/TAX RETURNS Allen, Gibbs & Houlik, LC Wichita, KS . . . . . . . . . 316-267-7231 The Fullinwider Firm, LLC Liberty, MO . . . . . . . . . 816-781-6939 Varney & Associates, CPAs, LLC Manhattan, KS . . . . . . . . 785-537-2202 ACH *SHAZAM Johnston, IA . . . . . . . . . 515-288-2828 ADVERTISING SPECIALTIES *Works24 Brian, Edmond, OK . . . . . 800-460-4653 ALARMS & SECURITY PRODUCTS Federal Protection Springfield, MO . . . . . . . 800-299-5400 Oppliger Banking Systems, Inc. Lenexa, KS . . . . . . . . . 800-487-7875 ASSET LIABILITY MANAGEMENT *Financial Management Services, Inc. (FMSI) Chuck, Overland Park, KS. . . . .913-955-3355 QwickRate Marietta, GA . . . . . . . . 800-285-8626 ATM EQUIPMENT (NEW/USED) Federal Protection Springfield, MO. . . . . . . . 800-299-5400 Oppliger Banking Systems, Inc. Lenexa, KS . . . . . . . . . 800-487-7875 AUCTION Purple Wave Manhattan, KS . . . . . . . . 785-537-7653 BACK ROOM SERVICE Modern Banking Systems Ralston, NE . . . . . . . . . 800-592-7500 BALANCE SHEET CONSULTING *Financial Management Services, Inc. (FMSI) Chuck, Overland Park, KS . . . 913-955-3355 BANK OPERATIONS The Baker Group Oklahoma City, OK . . . . . .800-937-2257 QwickRate Marietta, GA . . . . . . . . 800-285-8626 BANK/PEER PERFORMANCE QwickRate Marietta, GA . . . . . . . . 800-285-8626 BANKRUPTCY Hinkle Law Firm Wichita, KS . . . . . . . . . 316-267-2000 Spencer Fane LLP Overland Park, KS . . . . . . 800-526-6529 BANK STOCK LOANS & LOAN OVERLINES Commerce Bank Kansas City, MO . . . . . . . 800-821-2182 *S&P Global Stacy, Charlottesville, VA . . . .434-951-4419 BOND ACCOUNTING First Bankers Banc Securities Overland Park, KS . . . . . . 913-469-5400 *ICBA Securities Corporation Jim, Memphis, TN . . . . . . . . . . . . 800-422-6442 COMPLIANCE ASSISTANCE/REVIEWS *Advanced Business Solutions (ABS) Sandy, Olathe, KS . . . . . . .913-731-6007 Allen, Gibbs & Houlik, LC Wichita, KS . . . . . . . . . 316-267-7231 *BHG Bank Group Tom, Syracuse, NY . . . . . . 315-372-4510 *MPA Systems David, Fort Worth, TX . . . . .888-233-1584 Purple Wave Manhattan, KS . . . . . . . . 785-313-2094 Varney & Associates, CPAs, LLC Manhattan, KS . . . . . . . . 785-537-2202 Young & Associates, Inc. Kent, OH . . . . . . . . . 800-525-9775 CONSULTING Abrigo Raleigh, NC . . . . . . . . . 919-851-7474 *Bank Compensation Consulting (BCC) Rich, Plano, TX . . . . . . . .303-482-1844 Young & Associates, Inc. Kent, OH . . . . . . . . . 800-525-9775 CORRESPONDENT SERVICES Commerce Bank Kansas City, MO . . . . . . . 800-821-2182 First National Bank of Hutchinson Hutchinson, KS . . . . . . . 800-293-0683 CORE SERVICES Data Center Inc. (DCI) Hutchinson, KS . . . . . . . 620-694-6800 Modern Banking Systems Ralston, NE . . . . . . . . . 800-592-7500 *SHAZAM Bill M. Johnston, IA . . . . . . . . . . . .515-306-8012 CREDIT AND PORTFOLIO RISK MANAGEMENT Abrigo Raleigh, NC . . . . . . . . . 919-851-7474 Young & Associates, Inc. Kent, OH . . . . . . . . . 800-525-9775 Credit Card Program *ICBA Bancard & TCM Bank Heather, Washington, DC . . . .800-242-4770 CREDIT SUPPORT *Advanced Business Solutions (ABS) Sandy, Olathe, KS . . . . . . .913-731-6007 DATA PROCESSING Data Center Inc. (DCI) Hutchinson, KS . . . . . . . 620-694-6800 Modern Banking Systems Ralston, NE . . . . . . . . . 800-592-7500 DEBIT/ATM CARD SERVICES *ICBA Bancard/TCM Bank Heather, Washington, DC . . . .800-242-4770 *SHAZAM Matt M. Johnston, IA . . . . . 515-480-5767 DEBT COLLECTION Hinkle Law Firm Wichita, KS . . . . . . . . . 316-267-2000 DIGITAL LENDING *BHG Bank Group Tom, Syracuse, NY . . . . . . 315-372-4510 Products and Services Reference List Each asterisk (*) represents an agreement for a specific endorsed product with that company. Not all products that these companies offer are endorsed by CBA. To see a detailed list and explanation of endorsements, visit CBA online at cbak.com. Keep in mind that the services provided by each company on this list may only be a sampling of the many services they offer. By their CBA Associate Membership, these companies have shown their commitment to serving community banks. Please look to these companies first, whenever possible, to meet your banking needs. The following CBA Associate Members are ready to serve you when you need them. Please keep this list handy, and the next time you’re looking for a specific service, you’ll know where to look first! Remember, this is just a sampling of what each company provides. cbak.com 20 In Touch

DIRECTORS AND OFFICERS INS. *Travelers Danielle, St. Louis, MO . . . . 800-255-5072 *UNICO Group, Inc. Diana, Lenexa, KS . . . . . . 800-755-0048 DIRECTORS EXAMS Allen, Gibbs & Houlik, LC Wichita, KS . . . . . . . . . 316-267-7231 The Fullinwider Firm, LLC Liberty, MO . . . . . . . . . 816-781-6939 Varney & Associates, CPAs, LLC Manhattan, KS . . . . . . . . 785-537-2202 DISASTER RECOVERY FACILITY PROGRAM *MPA Systems David, Fort Worth, TX . . . . .888-233-1584 ELECTRONIC SERVICES Fitech Payments Fort Worth, TX . . . . . . . . 682-201-5551 EMERGENCY FACILITIES/MODULAR BANK BUILDINGS FOR LEASE *MPA Systems David, Fort Worth, TX . . . . .888-233-1584 EMPLOYEE AND EXEC. BENEFITS *Bank Compensation Consulting (BCC) Rich, Plano, TX . . . . . . . .303-482-1844 Woner, Reeder & Girard, P.A. Topeka, KS . . . . . . . . . 785-235-5330 ESCROWS Security 1st Title Wichita, KS . . . . . . . . . 316-267-8371 FINANCIAL INST. BOND *Travelers Danielle, St. Louis, MO . . . . 800-255-5072 *UNICO Group, Inc. Diana, Lenexa, KS . . . . . . 800-755-0048 HUMAN RESOURCES *UNICO Group, Inc. Kansas City, KS . . . . . . . 800-755-0048 INFORMATION TECHNOLOGY CalTech Olathe, KS . . . . . . . . . 325-947-5550 Computer Services, Inc. (CSI) Paducah, KY . . . . . . . . 800-545-4274 Kansas Bankers Technologies Salina, KS . . . . . . . . . .888-752-8435 RESULTS Technology Overland Park, KS . . . . . . 877-435-8877 Varney & Associates, CPAs, LLC Manhattan, KS . . . . . . . . 785-537-2202 INSURANCE — BANK *Bank Compensation Consulting (BCC) Rich, Plano, TX . . . . . . . .303-482-1844 *Travelers Danielle, St. Louis, MO . . . . 800-255-5072 *UNICO Group, Inc. Diana, Lenexa, KS . . . . . . 800-755-0048 INSURANCE PRODUCTS Producers XL Salina, KS . . . . . . . . . 800-541-6705 INTEREST RATE RISK SERVICE *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS . . . 913-955-3355 *ICBA Securities Corporation Jim, Memphis, TN . . . . . . . . . . . . 800-422-6442 INTERNAL AUDIT *Advanced Business Solutions (ABS) Sandy, Olathe, KS . . . . . . .913-731-6007 The Fullinwider Firm, LLC Liberty, MO . . . . . . . . . 816-781-6939 INTERNET BANKING Data Center Inc. (DCI) Hutchinson, KS . . . . . . . 620-694-6800 *ICBA Bancard/TCM Bank Heather, Arlington, VA . . . . .800-242-4770 INTERNET WORLD WIDE WEB Oppliger Banking Systems, Inc. Lenexa, KS . . . . . . . . . 800-487-7875 INVESTMENTS Central States Capital Markets Kansas City, MO . . . . . . . 800-851-6459 Commerce Bank Kansas City, MO . . . . . . . 800-821-2182 *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS. . . . 913-955-3355 First Bankers Banc Securities Overland Park, KS . . . . . . 913-469-5400 *ICBA Securities Corporation Jim, Memphis, TN . . . . . . . . . . . . 800-422-6442 21 ISSUE 3 | 2022

IT SECURITY CalTech Olathe, KS . . . . . . . . . .325-947-5550 Computer Services, Inc. (CSI) Paducah, KY . . . . . . . . 800-545-4274 Kansas Bankers Technologies Salina, KS . . . . . . . . . .888-752-8435 RESULTS Technology Overland Park, KS . . . . . . 877-435-8877 LEGAL SERVICES Hinkle Law Firm Wichita, KS . . . . . . . . . 316-267-2000 Spencer Fane LLP Overland Park, KS . . . . . . 800-526-6529 Woner, Reeder & Girard, P.A. Topeka, KS . . . . . . . . . 785-235-5333 LENDING *BHG Bank Group Tom, Syracuse, NY . . . . . . 315-372-4510 Bankers Healthcare Group Syracuse, NY . . . . . . . . 866-588-7910 LOAN COLLECTIONS AND WORKOUTS Spencer Fane LLP Overland Park, KS . . . . . . 800-526-6529 Woner, Reeder & Girard, P.A. Topeka, KS . . . . . . . . . 785-235-5330 LONG RANGE PLANNING The Capital Corporation, LLC Overland Park, KS . . . . . . 913-498-8188 Varney & Associates, CPAs, LLC Manhattan, KS . . . . . . . . 785-537-2202 MARKETING Harland Clarke Newton, KS . . . . . . . . 800-322-0818 *SHAZAM Johnston, IA . . . . . . . . . 515-288-2828 *Works24 Brian, Edmond, OK . . . . . 800-460-4653 Products and Services Reference List MERCHANT PROCESSING *SHAZAM Johnston, IA . . . . . . . . . 515-288-2828 MERCHANT SERVICES Fitech Payments Fort Worth, TX. . . . . . . . 682-201-5551 MERGERS/ACQUISITIONS The Capital Corporation, LLC Overland Park, KS . . . . . . 913-498-8188 Spencer Fane LLP Overland Park, KS . . . . . . 800-526-6529 NETWORK SECURITY Kansas Bankers Technologies Salina, KS . . . . . . . . . .888-752-8435 PAYMENTS Fitech Payments Fort Worth, TX . . . . . . . . 682-201-5551 *ICBA Bancard Heather, Washington, DC . . . .800-242-4770 PORTFOLIO MANAGEMENT Central States Capital Markets Kansas City, MO . . . . . . . 800-851-6459 *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS . . . 913-955-3355 PROMOTIONAL PRODUCTS Harland Clarke Newton, KS . . . . . . . . 800-322-0818 RETIREMENT PLANNING Central States Capital Markets Kansas City, MO . . . . . . . 800-851-6459 First Bankers Banc Securities Overland Park, KS . . . . . . 913-469-5400 SECONDARY MORTGAGE MARKET LENDING FHLBank Topeka Topeka, KS . . . . . . . . . 800-933-2988 SECURITY MONITORING Federal Protection Springfield, MO . . . . . . . 800-299-5400 SUPPLEMENTAL HEALTH INSURANCE *UNICO Group, Inc. Diana, Lenexa, KS . . . . . . 800-755-0048 TECHNOLOGY SERVICES CalTech Olathe, KS . . . . . . . . . 325-947-5530 Computer Services, Inc. (CSI) Paducah, KY . . . . . . . . 800-545-4274 Kansas Bankers Technologies Salina, KS . . . . . . . . . .888-752-8435 RESULTS Technology Overland Park, KS . . . . . . 877-435-8877 QwickRate Marietta, GA . . . . . . . . 800-285-8626 *S&P Global Stacy, Charlottesville, VA . . . .434-951-4419 TELECOMMUNICATIONS CONSULTING Verge Network Solutions, Inc. Oklahoma City, OK . . . . . .405-782-8420 TELECOMMUNICATIONS SERVICES Verge Network Solutions, Inc. Oklahoma City, OK . . . . . .405-782-8420 TELECOMMUNICATIONS SYSTEMS Verge Network Solutions, Inc. Oklahoma City, OK . . . . . .405-782-8420 TITLE INSURANCE Security 1st Title Wichita, KS . . . . . . . . . 316-267-8371 WEBSITE DEVELOPMENT *S&P Global Stacy, Charlottesville, VA . . . .434-951-4419 WHOLESALE LENDING FHLBank Topeka Topeka, KS . . . . . . . . . 800-933-2988 cbak.com 22 In Touch

ONE LAST THING ... Did you know that you can enjoy your association news anytime, anywhere? Scan the QR code or visit: in-touch.thenewslinkgroup.org Check it out! The new online article build-outs allow you to: • Stay up to date with the latest association news • Share your favorite articles to social channels • Email articles to friends or colleagues There is still a flipping book for those of you who prefer swiping and a downloadable PDF. 801.676.9722 | 855.747.4003 sales@thenewslinkgroup.com ARE YOU READY FOR GROWTH? ADVERTISE IN THIS MAGAZINE AND GET YOUR BRAND IN THE HANDS OF YOUR TARGET MARKET. 23 ISSUE 3 | 2022

Diana Poquette Account Executive 402.499.1011 dpoquette@unicogroup.com Financial Institution Bonds Property & Casualty Cyber Risk Directors & Officers INSURANCE FOR BANKS Financial Institution Bonds Social Engineering Extended Coverage Enhancements No Annual Forms Cyber Risk Updated Benefits and Enhancements Dependent Business Interruption Cyber Extortion Directors & Officers Broad Form With Regulatory Coverage 3 Year Policy Savings Employment Practices Liability Bankers Professional Liability Property & Casualty General Liability Commercial Property Umbrella Liability Workers’ Compensation COVERING ALL OF NEBRASKA , KANSAS AND MISSOURI This magazine is designed and published by The newsLINK Group, LLC | 1.855.747.4003 Community Bankers Association of Kansas 5897 SW 29th St. Topeka, KS 66614 Change Service Requested PRSRT STD US POSTAGE PAID SALT LAKE CITY, UT PERMIT NO 508

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