ISSUE 2 2024 Official Publication of the Community Bankers Association of Kansas HOLD ON! BANK LOAN QUALITY DOESN’T ALIGN WITH WALL STREET METRICS 6
CONTENTS Issue 2 www.cbak.com © 2024 Community Bankers Association of Kansas | The newsLINK Group, LLC. All rights reserved. In Touch is published six times each year by The newsLINK Group, LLC for the Community Bankers Association of Kansas and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Community Bankers Association of Kansas, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Community Bankers Association of Kansas is a collective work, and as such, some articles are submitted by authors who are independent of the Community Bankers Association of Kansas. While In Touch encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 4 FLOURISH PUTTING THE PERSON IN PERSONALIZED MARKETING By Rebeca Romero Rainey, President and CEO, ICBA 6 HOLD ON! BANK LOAN QUALITY DOESN’T ALIGN WITH WALL STREET METRICS By David Ruffin, Principal of IntelliCredit, a Division of QwickRate 10 3 ALCO STRATEGIES TO MANAGE RISK AND MAXIMIZE PROFITABILITY By Dave Koch, Abrigo 12 THE 2024 COMMUNITY BANKERS FOR COMPLIANCE PROGRAM 13 SAVE THE DATE! CBA 46TH ANNUAL CONVENTION & TRADE SHOW 14 RECESSION PROOFING How To Benefit From a Lull in the Economy By Jim Reber, President and CEO, ICBA Securities 16 CBA VENDOR MANAGEMENT PLATFORM 17 CHECKS & BALANCES SVB: One Year Later By Anne Balcer, Senior Executive Vice President, Chief of Government Relations and Public Policy 20 ANNOUNCEMENTS 21 ANNIVERSARIES IN EVERY ISSUE: 23 OFFICERS AND DIRECTORS 23 PRODUCTS AND SERVICES REFERENCE LIST 26 BANK TRAINING WEBINARS 6 10 17 3 In Touch
When it comes to community bank marketing, it’s about the person, not the product. As relationship bankers, the client connection drives community bank decisioning around solutions, promotions and outreach. Through every communication, community banks seek to deepen their customer ties, not merely sell them on the next big thing. With that, we again see how community banks truly differ from their megabank and nonbank counterparts. When I think about how others approach marketing, it’s more about pushing the technology they provide or the products they offer. Others in financial services aren’t stopping to realize individual stories; rather, they are simply in the act of the sell. Community banks embody the polar opposite of that transactional approach and are focused on building connections. While you offer advanced technology and state-of-the-art solutions, you do so in a way that supports what your communities need. You are in the relationship for the long term. For example, today, your customer may need a savings account or a home loan, but you will be there to support their future life goals and evolving needs over time rather than providing a singular product. In short, community banks strive to ensure the people, families, small businesses and communities they serve stand to prosper over time. We want to take what you do, highlight your authentic approach to relationships and demonstrate the community bank difference, so you can leverage the momentum in your communities. BY REBECA ROMERO RAINEY, PRESIDENT AND CEO, ICBA Putting the Person in Personalized Marketing FLOURISH 4 In Touch
It takes a lot to convey that fundamental difference. That’s why the ICBA National Campaign is so important. Through these efforts, we’re able to bolster the community bank story on a national platform, and individual community banks can amplify it on the ground in their own communities. We want to take what you do, highlight your authentic approach to relationships and demonstrate the community bank difference, so you can leverage the momentum in your communities. It’s working. As we close out year one of the National Campaign, we’ve seen a 2,000% year-over-year jump in organic traffic to banklocally.org. Fifty-five percent of those aware of the campaign indicate they believe community banks are very important to the local economy. In addition, 26% of millennials who recalled the campaign searched online to find a community bank, taking a meaningful step toward banking in a way that makes a difference. So, we will keep supporting you in elevating the visibility of community banks. We’ll stand beside you as you continue to demonstrate the positive impacts you make. We’ll advocate for you to ensure your voice resonates across the U.S. Because as a community bank, it’s about the people you serve, not the products you offer, and in banking, that makes all the difference. 5 In Touch
Well … at least not in real time. I recently heard a senior lending officer proclaim, with obvious relief, “Looks like we’ve dodged the recession bullet. We’re refocusing on loan growth opportunities.” The Fed-orchestrated “soft landing” is, of course, what our industry desires, but history clearly warns that it can take years before the effects of macro events such as pandemics, rate shocks and rampant inflation actually show up in lower credit quality. Even as these triggering events subside or abate, the lesson is clear: We shouldn’t let our guard down yet. BY DAVID RUFFIN, PRINCIPAL OF INTELLICREDIT, A DIVISION OF QWICKRATE Endorsed Partner HOLD ON! BANK LOAN QUALITY DOESN’T ALIGN WITH WALL STREET METRICS 6 In Touch
The Good Despite weaknesses in specific sectors of the economy, overall job growth and unemployment have remained resilient in the face of perceived economic pressures. The inflation rate in December fell to 3.4% vs. 6.5% a year earlier, and the Federal Reserve has hinted at lowering interest rates soon in response. While current rates are moderate compared to standards set in the ‘70s and ‘80s, cutting interest rates will certainly be a boon for the nearly-decimated mortgage industry and other lenders. The Bad Despite those promising economic indicators, other data signals potential challenges ahead: • A December 2023 study by renowned academics for the National Bureau of Economic Research indicated that about 44% of banks’ office loans are underwater (equity-to-loan value), with vacancies soaring. The study noted that a 10% default rate on broader commercial real estate (CRE) loans would result in about $80B in bank losses. Some fear that the drag of higher rates on the 1-4 family housing sector has created a multifamily housing bubble. • The research group MSCI Real Capital Analytics reported last summer that the community and regional bank share of the U.S. CRE market had exploded from 17% to 27% just since the pandemic. While the smaller banks have increased their CRE loans, investors and larger institutions have shed CRE exposures due to credit quality concerns and heightened regulatory scrutiny. • Weaknesses in the trucking sector were at the heart of a recent Midwest bank failure — the first credit quality focused closure in quite a while. • There’s a growing dichotomy between consumers living paycheck-to-paycheck (and running up credit card levels to historic heights) and those with strong balance sheets and investment resources. While this issue may be primarily affecting the credit union industry, it could impact bank performance as well. • The chart on the next page of historical data from the “QwickAnalytics® National Performance Trends Report” (based on the proprietary QwickAnalytics Community Bank Index (QCBI) of true community banks) clearly indicates an approximate two-year lag between the end of rate hikes and Mortgage Investment Services Corporation 22316 Midland Drive • Shawnee, KS • 66226 • 913-390-1010 NMLS# 194708 • A Kansas licensed mortgage company #MC 0001182 Missouri Residential Mortgage Loan Broker Licence # 10-1912 Oklahome Mortgage Broker #MB001953 Colorado License #100044344 Nebraska Licensed Mortgage Company NMLS#194708 Arkansas Licensed Mortgage Company License #124530 20+ Years! Depend On Us! For 20+ years, community banks in the Midwest have depended on MISC’s expert mortgage services for their customers. • Free Loan Officer Training & Webinars •Offer all secondary market loan programs: VA, FHA, USDA/RD, Conventional & Jumbo •Earn more fee income with less risk Call or email today. Let’s discuss how MISC can help you! Andrew Holtgraves, Senior Vice President Cell: 913-558-2555 Email: Andrew@MISCHomeLoans.com 7 In Touch
the peak of non-performing loans (NPLs). This may be the most telling data supporting the continuing need for credit risk management vigilance! The Now It’s clear that, given all of the data listed above, those directly responsible for your bank’s credit portfolio performance must stay vigilant. Consider directing attention to these key areas: • Accept that regulatory scrutiny is increasing significantly, particularly in the CRE arena. Be sure to reinforce your adherence to both the December 2006 “Interagency Guidance on CRE Concentrations” (Fed SR7-1) and the more recent June 2023 “Prudent CRE Loan Accommodations and Workouts” (Fed SR23-5). Be proactive in anticipating CRE repricing and performance, monitoring concentrations unique to your bank and ensuring that management and the board are fully informed. • Enhance all aspects of loan review — whether performed internally (annually) or by an external independent provider — and ensure the quality and experience levels of those performing the reviews are up to the task. Remember, loan review is one of the most reliable tools for early detection of credit risk — a proven corollary to reduce loan losses. • Perform stress tests, preferably paired with loan reviews, that go beyond providing theoretical losses. Also, focus on suspect borrowers who could potentially move the needle on losses higher. David Ruffin is Principal of IntelliCredit, a division of QwickRate. He has extensive experience in the financial industry, including a long and pronounced emphasis on credit risk in a variety of roles that range from bank lender and senior credit officer to the co-founder of IntelliCredit and its technology that is revolutionizing a decades-old loan review process. For more information, visit intellicredit.com or email info@intellicredit.com. • Embrace practical and affordable portfolio analysis tools that provide early detection of weakening trends and emerging hotspots, particularly within your bank’s lending concentrations. Your loan portfolio is your DNA, so know what it is telling you before regulators arrive. Smaller banks remain laggards in this area. Waiting for call report data to depict loan quality is a fool’s errand because, as they say, “Those horses are already out of the barn.” We all join in the optimism of the lending officer ready to put recession fears behind them, but history and current conditions mandate that the industry keep its guard up and manage what appears poised to be the greatest level of credit stress since 2008’s Great Recession. 8 In Touch
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A strategic asset/liability management committee (ALCO) monitors and manages risks associated with a bank or credit union’s balance sheet. Even more importantly, the ALCO can help identify strategies that optimize profitability, liquidity and the outside availability of funding. A recent Abrigo webinar identified strategies for ALCO members to consider as they assess common options for managing the balance sheet. Below are three examples of common options, along with important considerations and tips for evaluating each to make sure your institution doesn’t leave money on the table: 1. Manage the “Marginal Return” Impact of Balance Sheet Growth Strategies Consider: • Are our strategies allowing for profitable growth, or are we losing margin “growing”? • Are we using our limited liquidity wisely? • What other funding and investment options are there? • How can we calculate the cost to grow? Evaluate: • The marginal impact of using rate cuts to boost loan volume vs. raising loan rates/slowing lending. Will the incremental rate earned ($ volume change/$ income change) on loan growth exceed the marginal rate earned if lending slows? • The impact of loan growth on earnings given our liquidity. (How much is excess cash earning now? What would borrowing costs be to fund growth? What would it cost to raise deposits to fund growth?) • How much must volume grow to raise the yields on an average basis over 1-2 years? • Whether raising loan rates and winning fewer loans would provide a better marginal rate of return. Example: Should we reduce loan rates to regain loan volume? 2. Use Limited Liquidity Efficiently To Generate Maximum Earnings Potential Consider: • All loan growth is not equal. What is the future of certain loan segments? • What other options are there (products/structure)? • Does our commitment to a particular business fit with our stated mission/vision (vs. are we doing this because we have always offered it or because our competitors are)? 3 ALCO STRATEGIES TO MANAGE RISK AND MAXIMIZE PROFITABILITY BY DAVE KOCH, ABRIGO 10 In Touch
Evaluate: • Whether we are currently profitable in that line of business. • The cash flows vs. the risks of each option. • Whether the loan growth via origination generates a comparable or better return on assets vs. buying loans (participations). • Which option generates maximum earnings potential? Example: Evaluate whether to originate auto loans vs. buy auto loans. 3. Have a Strong Growth and Cost Plan With Segmented Deposits Consider: • Are all deposits created equally? • Is raising deposit rates to raise funding the best option? • What other options should we consider? Evaluate: • Marginal cost of raising rates to attract new deposits. • What percentage of existing accounts would move to higher rates too, increasing cost but no new growth? • Would a wholesale fixed-rate credit advance cost less than raising deposit rates? • Stress test various levels to estimate the marginal cost of keeping rate-sensitive customers or members. Example: Should we raise deposit rates to raise funds? To make sure your financial institution’s strategies put you ahead of the competition while preserving liquidity and maximizing earnings, consider Abrigo Advisory Services. Get help with loan and deposit pricing, managing deposits or determining marginal returns on strategies across the balance sheet. Abrigo enables U.S. financial institutions to support their communities through technology that fights financial crime, grows loans and deposits, and optimizes risk. Abrigo’s platform centralizes the institution’s data, creates a digital user experience, ensures compliance and delivers efficiency for scale and profitable growth. Make big things happen. Get started at www.abrigo.com. 11 In Touch
THE 2024 COMMUNITY BANKERS FOR COMPLIANCE PROGRAM Your solution for compliance challenges is here! Offering flexibility across employee departments, CBA recognizes that job responsibilities change frequently within some banks and for this reason, membership is granted to banks, not individuals. This enables you to send bank representatives as the topics relate directly to their positions. These employees typically come from the customer service, lending or operations departments in the bank. The CBC program is priced to enable your bank to send additional employees with substantial savings. We offer three levels of service: CBC Basic Program, CBC Extended Program and the CBC Enhanced Program to ensure that your employees receive the level of training they need. CBA OF KANSAS MEMBERS RECEIVE 60% OFF THE ENROLLMENT FEE! Presented by Are you a Member of ICBA, and hold the Community Banker University Compliance Certification? Receive CPE credits for your participation in live events. To learn more and register today, scan the QR code. https://www.cbak.com/about-us/compliance-tool/ 12 In Touch
SAVE THE DATE! CBA 46th Annual Convention & Trade Show JULY 17-20, 2024 Margaritaville Lake Resort Lake of the Ozarks To make your reservations, call (800) 826-8272 and remember to mention that you are with the CBA room block. The room block consists of single/double resort guest rooms starting at $229/night. The CBA room block ends June 10, 2024 13 In Touch
do to a borrower base whose average current mortgage is still well below 4%. That differential is the highest in history. Where this leaves us: If community bankers were so inclined, they could find options for their bond portfolios that would look pretty good if rates were to begin trending down. The good folks at Stifel have pointed out that there can be a number of months and even quarters after the final rate hike before the first cut occurs. “Higher for longer” may be in play for 2024, and we’ve seen this movie before. Remember: The last hike was last July. Plenty To Choose From Buyers can pick just how much recession-proofing they want to build into their balance sheets. Thanks to the inverted curve, something with a four- to five-year average life will look attractive compared to longer options. And since community Tell me if you’ve heard this: An inverted yield curve is highly correlated with a subsequent recession. And might I point out that the U.S. treasury curve has been upside down for pushing two years now? Since we’re playing master of the obvious, let’s mention that the Fed — while not quite ready to start cutting rates — seems satisfied it’s laid the groundwork for inflation to get back in the 2% box that has proven elusive for several years. The press release following the Jan. 31, 2024, FOMC meeting stated, “The risks to achieving its employment and inflation goals are moving into better balance.” To be sure, the economy still seems to be chugging along quite nicely, thank you. As of this writing, there are “three” handles on several of the more critical economic barometers, which is a pretty good trick to pull off for an economy supposedly being dragged down by a restrictive monetary policy. Fourth quarter gross domestic product has run around 3.2%, the aforementioned inflation (the Fed’s preferred index is “Core PCE”) is sticky at 3.9% and unemployment boasts an impressively low 3.7%. This is not the stuff of an economy that’s about to run off a cliff (probably). On the Other Hand Of course, we’ve been getting a steady diet of not-so-positive news, too. The U.S. went blowing through the $1 trillion level in credit card debt in December 2023 and continues to pile onto that record. Delinquencies on consumer borrowings, particularly with the younger-aged cohorts, have been running hot as rates are at a generational high. And the mortgage finance industry is a story unto itself. We must go back to the start of the 21st century to see refinance activity this low, and even further to 1995 to see fewer purchase applications. That’s what 7% market rates will Endorsed Partner RECESSION PROOFING How To Benefit From a Lull in the Economy BY JIM REBER, PRESIDENT AND CEO, ICBA SECURITIES YIELD MATURITY INVERTED YIELD CURVE 14 In Touch
banks’ interest rate risk positions have returned to near-balanced postures, most depositories can buy some fixed-rate items without aggravating their asset/liability exposures. One of the simplest options is a deep discount callable agency. These were issued in 2020 or 2021 as rates were buried near zero. The bonds themselves can have minuscule coupons (1% or even less) and prices in the low 90s. Usually, their yields to maturity will beat non-callable “bullets” by 10-12 basis points (.10%-.12%), with an enormous upside if they ever get called, which is less than likely. In the mortgage-backed securities (MBS) space, attractive offerings are plentiful. One generic example: Seasoned 20-year pools with 2.0% coupons have been available around 89 cents on the dollar and will have around 30 basis points more yield than the discount callable mentioned above. As mentioned in this space before, there is now an unusually wide range of coupons and prices in the secondary market, so investors can pick and choose their favorite risk/reward profile. Delayed Response As the comments from the Fed members so far in 2024 have pushed back the expectations of actual rate cuts into the future, so have market rates risen modestly this year. At the time of this writing, the treasury curve has added around 40 basis points (.40%) across the maturity spectrum. What this means for Jim Reber (jreber@icbasecurities.com) is president and CEO of ICBA Securities, ICBA’s institutional, fixed-income brokerdealer for community banks. buyers is that there is still additional incentive to layer in some purchases into what seems to be the waning periods before a secular shift in the economic cycle. Unless, of course, the strength of the American consumer keeps producing “three” handles in triplicate. In this case, the long-anticipated recession would be on indefinite hiatus, and significant rate cuts a conversation for future periods. And that is something you perhaps haven’t heard before. 15 In Touch
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It’s been one year since Silicon Valley Bank (SVB) collapsed, followed by Signature Bank just days later, shaking the financial world and leaving community banks to manage the aftershocks. Since that time, ICBA has been the sole national voice representing community banks exclusively to ensure they would not have to pay for the mistakes of large banks. And it’s a community bank success story. When the FDIC board of directors voted in favor of a special assessment to replenish the deposit insurance fund in November, it included an ICBA-supported exemption for most community banks. ICBA’s response to the SVB failure is a lesson in successful crisis management and advocacy, with ICBA and community bankers working to limit the impact on community banks and ensure their continued strength and viability. Let’s look back at how that victory was won. Immediate Response SVB failed on Friday, March 10, 2023, while community bankers were gathering in Honolulu for ICBA LIVE. This failure became the second-largest bank failure in U.S. history. Signature Bank, which held $110 billion in assets, failed two days later. The confluence of a banking crisis and the nation’s largest gathering of community bankers gave community bank leaders a unique opportunity to work together in person and in realtime to understand what was happening, formulate a strategy and set the stage for successful advocacy. The government didn’t announce that it would backstop all SVB deposits until Sunday night. It was a harrowing few days, with real worry that depositors would flee to banks perceived as too big to fail. That Monday, ICBA released a press release highlighting the differences between community banks and the nation’s largest banks, vehemently opposing the possibility that community banks could bear any financial responsibility for potential losses to the deposit insurance fund. Individual community bankers also took action. While bank customers worried as news reports and social media peddled fear, community bankers proactively reached out to their customers, providing reassurance that their banks remained safe and sound. They answered questions and relied on their reputations as trusted advisors. Not only did community banks not experience a deposit runoff, they grew their deposits in many cases. Regulatory Outreach Once the immediate crisis had passed, ICBA and community bankers took their advocacy directly to the FDIC. In April, ICBA President and CEO Rebeca Romero Rainey sent a letter to FDIC Chairman Martin Gruenberg, arguing that large banks should pay for the special assessment because they were the chief beneficiaries of SVB and Signature Bank’s receiverships and the FDIC’s decision to cover any losses of their uninsured depositors. CHECKS & BALANCES SVB: One Year Later BY ANNE BALCER, SENIOR EXECUTIVE VICE PRESIDENT, CHIEF OF GOVERNMENT RELATIONS AND PUBLIC POLICY, ICBA 17 In Touch
Since [the failure of SVB], ICBA has been the sole national voice representing community banks exclusively to ensure they would not have to pay for the mistakes of large banks. Anne Balcer is ICBA senior executive vice president, chief of government relations and public policy. Romero Rainey cited Gruenberg’s congressional testimony that the FDIC has discretion over the design and timeframe of special assessments under the Federal Deposit Insurance Act and how it was required to consider the types of entities that benefit from its actions. “Community banks and their customers shouldn’t have to pay for the miscalculations and speculative practices of large financial institutions like SVB and Signature,” Romero Rainey wrote. “If any assessment increase is warranted, it should be imposed on the institutions that pose the most risk to the DIF — not community banks.” ICBA had allies supporting this view. The Biden administration called on the FDIC to ensure the costs of replenishing the DIF were not borne by community banks. Supporting a Community Bank Exception When the FDIC released its notice of proposed rulemaking for the special assessments, it reflected ICBA’s viewpoint, exempting community banks with less than $5 billion in assets. It also tied an institution’s special assessment to its estimated uninsured deposits. ICBA applauded the FDIC’s proposal in a July 2023 comment letter, encouraging the agency to finalize the proposal as-is. Community bankers added their letters of support through an ICBA grassroots advocacy campaign. More than 80% of the more than 230 letters submitted to the ICBA came from ICBA members. This united chorus of individuals contrasted with groups representing larger institutions, which were neutral or opposed to the FDIC’s proposed approach for calculating the assessment. In the end, the FDIC board of directors voted 3-2 to finalize the rule with the ICBA-supported exemption for most community banks. ICBA was the only national trade association to call for a community bank exemption from the special assessment, and we will continue educating the public, policymakers and the press about the value of community banks. 18 In Touch
See how you can help your small business clients Visit icbapayments.com today Help small businesses with some help from us. Give your small business clients credit and debit options ICBA Payments uses the power of thousands of community banks to allow you to offer credit options that have great rates, service, and benefits. ICBA Payments can help you: Deliver small business debit and credit solutions Access tools to help efficiently manage your small business programs Manage your portfolio with customized guidance
The Trust Company of Kansas (TCK) is pleased to announce the promotions of several employees and the addition of two talented individuals to its team: Ben Drouhard was promoted to executive vice president. Bobbi Jo Dixon was promoted to senior vice president. Jim Brunsell was promoted to chief technology officer/senior vice president. Andrew Ebert has been promoted to chief technology officer & information security officer (ISO). Jess Sojka has been promoted to vice president & trust officer. Mandi Plunk has been promoted to assistant vice president & trust officer. Ramona Riggs has been promoted to assistant vice president & trust officer. Tasha Bucher has been promoted to senior vice president & trust officer. Allison Young joined The Trust Company of Kansas as trust operations specialist on Jan. 16, 2024. Joanna Duran joined The Trust Company of Kansas Wichita office as trust administrator on Jan. 16, 2024. ANNOUNCEMENTS Citizens Bank of Kansas is pleased to announce recent officer promotions: 20 In Touch
Congratulations to the banks celebrating March and April anniversaries as chartered institutions! ANNIVERSARIES March 150 years, est. 1874 Elevate Bank — Sedan 142 years, est. 1882 Farmers & Drovers Bank — Council Grove 132 years, est. 1892 State Bank of Downs — Downs 123 years, est. 1901 ESB Financial — Emporia 118 years, est. 1906 Dream First Bank — Syracuse 117 years, est. 1907 Farmers State Bank — Oakley 111 years, est. 1913 Kaw Valley State Bank & Trust Co. — Wamego 111 years, est. 1913 Swedish-American State Bank — Courtland 26 years, est. 1998 The Farmers & Merchants Bank of Colby — Colby April 141 years, est. 1883 FNB Washington — Washington 130 years, est. 1894 TriCentury Bank — De Soto 127 years, est. 1897 First Security Bank — Overbrook 126 years, est. 1898 Farmers State Bank — Westmoreland 121 years, est. 1903 Farmers State Bank — Wathena 119 years, est. 1905 Solomon State Bank — Solomon 115 years, est. 1909 Silver Lake Bank — Topeka 115 years, est. 1909 Southwind Bank — Natoma 103 years, est. 1921 First National Bank — Frankfort 44 years, est. 1980 The Bank of Protection — Protection 21 In Touch
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ABSTRACTING Security 1st Title Wichita, KS . . . . . . . . 316-267-8371 ACCOUNTING/TAX RETURNS Allen, Gibbs & Houlik L.C. Wichita, KS . . . . . . . . 316-267-7231 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . 785-537-2202 ACH *SHAZAM Johnston, IA . . . . . . . . 515-288-2828 ADVERTISING SPECIALTIES *SJC Marketing Susan, St. Joseph, MO . . . . 816-396-8575 *Works24 Brian, Edmond, OK . . . . . 800-460-4653 ALARMS & SECURITY PRODUCTS Federal Protection Springfield, MO . . . . . . .800-299-5400 Oppliger Banking Systems Inc. Lenexa, KS . . . . . . . . .800-487-7875 ARTIFICIAL INTELLIGENCE *Agent IQ Drew, Austin, TX . . . . . . 830-708-9370 ASSET LIABILITY MANAGEMENT *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS. . . ..913-955-3355 *QwickRate Dan, Marietta, GA . . . . . . 800-285-8626 ATM EQUIPMENT (NEW/USED) Federal Protection Springfield, MO. . . . . . . .800-299-5400 Oppliger Banking Systems Inc. Lenexa, KS . . . . . . . . . 800-487-7875 AUCTION Purple Wave Manhattan, KS . . . . . . . 785-537-7653 BACK ROOM SERVICE Modern Banking Systems Ralston, NE . . . . . . . . . 800-592-7500 BALANCE SHEET CONSULTING *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS . . . 913-955-3355 BANK OPERATIONS The Baker Group Oklahoma City, OK . . . . . 800-937-2257 *QwickRate Dan, Marietta, GA . . . . . . 800-285-8626 BANK/PEER PERFORMANCE *QwickRate Dan, Marietta, GA . . . . . . 800-285-8626 BANKRUPTCY Spencer Fane LLP Overland Park, KS . . . . . .800-526-6529 BANK STOCK LOANS & LOAN OVERLINES Commerce Bank Kansas City, MO . . . . . . . 800-821-2182 *S&P Global Stacy, Charlottesville, VA . . . 434-951-4419 BOND ACCOUNTING First Bankers Banc Securities Overland Park, KS . . . . . . 913-469-5400 *ICBA Securities Corporation Jim, Memphis, TN . . . . . . . . . . . .800-422-6442 COMPLIANCE ASSISTANCE/REVIEWS *Advanced Business Solutions (ABS) Sandy, Olathe, KS . . . . . . 913-340-7041 Allen, Gibbs & Houlik L.C. Wichita, KS . . . . . . . . 316-267-7231 *BHG Bank Group Tom, Syracuse, NY . . . . . . 315-372-4510 *MPA Systems David, Fort Worth, TX . . . . 888-233-1584 Purple Wave Manhattan, KS . . . . . . . 785-313-2094 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . 785-537-2202 Young & Associates Inc. Kent, OH . . . . . . . . . 800-525-9775 Products and Services Reference List 2024 CBA OFFICERS AND DIRECTORS Joe Rottinghaus Chairman Conway Bank Tanner Johnson Chairman-Elect Swedish-American Bank Tom Pruitt Secretary/Treasurer Peoples Bank & Trust Company Irv Mitchell Immediate Past Chairman Wilson State Bank DIRECTORS Josh Bailey Security State Bank Kent Culbertson First National Bank and Trust Cheri Fahrbach First National Bank of Hutchinson Brandon Lee Union State Bank Margaret Nightengale Grant County Bank Steven Suellentrop Legacy Bank Jim Wayman ESB Financial Michele C. (Mickey) Lundy Past Chairman Tampa State Bank STATE ICBA DIRECTOR Blake Heid First Option Bank CBA STAFF Shawn Mitchell President and CEO shawn@cbak.com Nikki Dohrman Senior Vice President/ Executive Director nikki@cbak.com Yvonna Hansen Vice President of Member Services yvonna@cbak.com Stuart Little Little Government Relations, LLC Officers and Directors The following CBA Associate Members are ready to serve you when you need them. Please keep this list handy, and the next time you’re looking for a specific service, you’ll know where to look first! Remember, this is just a sampling of what each company provides. The “*” represents an agreement for a specific endorsed product with that company. Not all products that these companies offer are endorsed by CBA. To see a detailed list and explanation of endorsements, visit CBA at www.cbak.com. Keep in mind that the services listed by each company on this page may only be a sampling of the many services they offer. By their CBA Associate Membership, these companies have shown their commitment to serving community banks. Please look to these companies first, whenever possible, to meet your banking needs. 23 In Touch
CONSULTING *Bank Compensation Consulting (BCC) Rich, Plano, TX . . . . . . . 303-482-1844 *CRA Partners | SHCP Foundation Kristine . . . . . . . . . . 914-656-8643 Young & Associates Inc. Kent, OH . . . . . . . . . 800-525-9775 CORRESPONDENT SERVICES Commerce Bank Kansas City, MO . . . . . . . 800-821-2182 First National Bank of Hutchinson Hutchinson, KS . . . . . . . 800-293-0683 CORE SERVICES Data Center Inc. (DCI) Hutchinson, KS . . . . . . . 620-694-6800 Modern Banking Systems Ralston, NE . . . . . . . . . 800-592-7500 *SHAZAM Bill M. Johnston, IA . . . . . . . . . . . 515-306-8012 CRA/COMPLIANCE *CRA Partners | SHCP Foundation Kristine . . . . . . . . . . 914-656-8643 CREDIT AND PORTFOLIO RISK MANAGEMENT Young & Associates Inc. Kent, OH . . . . . . . . . 800-525-9775 CREDIT CARD PROGRAM *ICBA Bancard & TCM Bank Heather, Washington, D.C. . . .800-242-4770 CREDIT SUPPORT *Advanced Business Solutions (ABS) Sandy, Olathe, KS . . . . . . 913-340-7041 DATA ANALYTICS KlariVis Roanoke, VA . . . . . . . . 540-357-0011 *QwickRate Dan, Marietta, GA . . . . . . 800-285-8626 DATA PROCESSING Data Center Inc. (DCI) Hutchinson, KS . . . . . . . 620-694-6800 Modern Banking Systems Ralston, NE . . . . . . . . . 800-592-7500 DEBIT/ATM CARD SERVICES *ICBA Bancard/TCM Bank Heather, Washington, DC . . . 800-242-4770 *SHAZAM Matt M. Johnston, IA . . . . . 515-480-5767 DIGITAL LENDING *BHG Bank Group Tom, Syracuse, NY . . . . . . 315-372-4510 DIGITAL RELATIONSHIP BANKING *Agent IQ Drew, Austin, TX . . . . . . 830-708-9370 DIRECTORS AND OFFICERS INS. *Travelers Danielle, St. Louis, MO . . . . 800-255-5072 *UNICO Group Inc. Diana, Lenexa, KS . . . . . .800-755-0048 DIRECTORS EXAMS Allen, Gibbs & Houlik L.C. Wichita, KS . . . . . . . . 316-267-7231 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . 785-537-2202 DISASTER RECOVERY FACILITY PROGRAM *MPA Systems David, Fort Worth, TX . . . . 888-233-1584 DOCUMENT MANAGEMENT *Trust Exchange Leo, Austin, TX . . . . . . . 888-777-8434 EDUCATION *CRA Partners | SHCP Foundation Kristine . . . . . . . . . . 914-656-8643 EMERGENCY FACILITIES/MODULAR BANK BUILDINGS FOR LEASE *MPA Systems David, Fort Worth, TX . . . . 888-233-1584 EMPLOYEE AND EXEC. BENEFITS *Bank Compensation Consulting (BCC) Rich, Plano, TX . . . . . . . 303-482-1844 Woner, Reeder & Girard P.A. Topeka, KS . . . . . . . . . 785-235-5330 ESCROWS Security 1st Title Wichita, KS . . . . . . . . 316-267-8371 FINANCIAL INST. BOND *Travelers Danielle, St. Louis, MO . . . . 800-255-5072 *UNICO Group Inc. Diana, Lenexa, KS . . . . . .800-755-0048 HUMAN RESOURCES *UNICO Group Inc. Kansas City, KS . . . . . . . 800-755-0048 INFORMATION TECHNOLOGY CalTech Olathe, KS . . . . . . . . . 325-947-5550 Kansas Bankers Technologies Salina, KS . . . . . . . . . 888-752-8435 RESULTS Technology Overland Park, KS . . . . . . 877-435-8877 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . 785-537-2202 INSURANCE — BANK *Bank Compensation Consulting (BCC) Rich, Plano, TX . . . . . . . 303-482-1844 *Travelers Danielle, St. Louis, MO . . . . 800-255-5072 *UNICO Group Inc. Diana, Lenexa, KS . . . . . .800-755-0048 INTEREST RATE RISK SERVICE *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS . . . 913-955-3355 *ICBA Securities Corporation Jim, Memphis, TN . . . . . . . . . . . .800-422-6442 INTERNAL AUDIT *Advanced Business Solutions (ABS) Sandy, Olathe, KS . . . . . . 913-340-7041 INTERNET BANKING Data Center Inc. (DCI) Hutchinson, KS . . . . . . . 620-694-6800 *ICBA Bancard/TCM Bank Heather, Arlington, VA . . . . 800-242-4770 INTERNET WORLD WIDE W.E.B. Oppliger Banking Systems Inc. Lenexa, KS . . . . . . . . . 800-487-7875 INVESTMENTS Central States Capital Markets Kansas City, MO . . . . . . .800-851-6459 Commerce Bank Kansas City, MO . . . . . . . 800-821-2182 *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS. . . . 913-955-3355 First Bankers Banc Securities Overland Park, KS . . . . . . 913-469-5400 *ICBA Securities Corporation Jim, Memphis, TN . . . . . . . . . . . .800-422-6442 IT SECURITY CalTech Olathe, KS . . . . . . . . ..325-947-5550 Kansas Bankers Technologies Salina, KS . . . . . . . . . 888-752-8435 *RESULTS Technology Darla, Overland Park, KS . . . 877-435-8877 LEGAL SERVICES Spencer Fane LLP Overland Park, KS . . . . . .800-526-6529 Woner, Reeder & Girard P.A. Topeka, KS . . . . . . . . . 785-235-5333 LENDING *BHG Bank Group Tom, Syracuse, NY . . . . . . 315-372-4510 LOAN COLLECTIONS AND WORKOUTS Spencer Fane LLP Overland Park, KS . . . . . .800-526-6529 Woner, Reeder & Girard P.A. Topeka, KS . . . . . . . . . 785-235-5330 LONG RANGE PLANNING The Capital Corporation LLC Overland Park, KS . . . . . . 913-498-8188 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . 785-537-2202 MARKETING Harland Clarke Newton, KS . . . . . . . . 800-322-0818 *SHAZAM Johnston, IA . . . . . . . . 515-288-2828 *SJC Marketing Susan, St. Joseph, MO . . . . 816-396-8575 *Works24 Brian, Edmond, OK . . . . . 800-460-4653 MERCHANT PROCESSING *SHAZAM Johnston, IA . . . . . . . . 515-288-2828 Products and Services Reference List
MERGERS/ACQUISITIONS The Capital Corporation LLC Overland Park, KS . . . . . . 913-498-8188 Olsen Palmer Kansas City, MO . . . . . . . 816-379-4029 Spencer Fane LLP Overland Park, KS . . . . . .800-526-6529 MOBIL CUSTOMER ENGAGEMENT *Agent IQ Drew, Austin, TX . . . . . . 830-708-9370 NETWORK SECURITY Kansas Bankers Technologies Salina, KS . . . . . . . . . 888-752-8435 PAYMENTS *ICBA Bancard Heather, Washington, D.C . . . 800-242-4770 PORTFOLIO MANAGEMENT Central States Capital Markets Kansas City, MO . . . . . . .800-851-6459 *Financial Management Services Inc. (FMSI) Chuck, Overland Park, KS . . . 913-955-3355 PROMOTIONAL PRODUCTS Harland Clarke Newton, KS . . . . . . . . 800-322-0818 RETIREMENT PLANNING Central States Capital Markets Kansas City, MO . . . . . . .800-851-6459 First Bankers Banc Securities Overland Park, KS . . . . . . 913-469-5400 SECONDARY MORTGAGE MARKET LENDING FHLBank Topeka Topeka, KS . . . . . . . . . 800-933-2988 SECURITY MONITORING Federal Protection Springfield, MO . . . . . . .800-299-5400 SUPPLEMENTAL HEALTH INSURANCE *UNICO Group Inc. Diana, Lenexa, KS . . . . . .800-755-0048 TECHNOLOGY SERVICES CalTech Olathe, KS . . . . . . . . . 325-947-5530 Kansas Bankers Technologies Salina, KS . . . . . . . . . 888-752-8435 *RESULTS Technology Darla, Overland Park, KS . . . 877-435-8877 *QwickRate Dan, Marietta, GA . . . . . . 800-285-8626 *S&P Global Stacy, Charlottesville, VA . . . 434-951-4419 TELECOMMUNICATIONS CONSULTING Verge Network Solutions Inc. Oklahoma City, OK . . . . . 405-782-8400 TELECOMMUNICATIONS SERVICES Verge Network Solutions Inc. Oklahoma City, OK . . . . . 405-782-8400 TELECOMMUNICATIONS SYSTEMS Verge Network Solutions Inc. Oklahoma City, OK . . . . . 405-782-8400 THIRD PARTY COMPLIANCE MANAGEMENT *Trust Exchange Leo, Austin, TX . . . . . . . 888-777-8434 THIRD PARTY RISK MANAGEMENT & CONSULTING *Trust Exchange Leo, Austin, TX . . . . . . . 888-777-8434 TITLE INSURANCE Security 1st Title Wichita, KS . . . . . . . . 316-267-8371 WEBSITE DEVELOPMENT *S&P Global Stacy, Charlottesville, VA . . . 434-951-4419 WHOLESALE LENDING FHLBank Topeka Topeka, KS . . . . . . . . . 800-933-2988 Last Update: Feb. 20, 2024 Visit CBA online at www.cbak.com. DID YOU KNOW? Enjoy your association news anytime, anywhere. Scan the QR code to visit our online publication to stay up to date on the latest association news, share articles and read past issues. in-touch.thenewslinkgroup.org 25 In Touch
www.fin-ed.info/cbak Advanced Issues in Dormant Accounts, Unclaimed Property & Escheatment Check Exceptions: Returns, Adjustments & Claims Maximizing Recoveries on Charged-Off Loans Call Report Lending Schedule Preparation Creating the Right Enterprise Risk Management (ERM) Program Real Estate Escrow Accounts & Flood Insurance Job-Specific BSA Training for the Frontline The New CRA Final Rule: Preparing Your Program, Systems & Staff Red Flags for Money Laundering Reducing Mortgage Delinquency: Being Proactive While Protecting the Bottom Line Comparing Faster Payment Options: Same Day ACH, RTP & FedNow CECL: What Auditors & Regulators Will Be Expecting Real Estate Construction Loans A-Z: Consumer & Commercial Challenges & Common Errors PCI Credit Card Security Risk, Readiness & Compliance for Financial Institutions 2-APR 3-APR 4-APR 9-APR 9-APR 10-APR 1 1 -APR 16-APR 1 7 -APR 18-APR 23-APR 24-APR 25-APR 30-APR www.fin-ed.info/cbak x BANK TRAINING WEBINARS Live & On-Demand BSA for the Boardroom: Annual Training Made Understandable 20 Types of Legal Ownership Plus CIP, CDD & Beneficial Ownership New Data Privacy Requirements: More Consumer Protections The RDC Duplicate Dilemma Board Approved Policies: Tips & Samples to Streamline Your Process When a Business Owner Dies, Sells, or Delegates Authority Minor Accounts In-Depth Writing New Account Procedures Writing Concise, Complete & Effective Loan Presentations Annual Anti-Harassment Training Fraud, Forensics & Incident Response: Managing & Mitigating Data Breaches Opening Business Accounts: Entities, Setup, Authority & More Examiner Expectations for Credit Risk Management Conducting a Physical Security Review & Risk Assessment Avoiding Liability Under the Bank Secrecy Act 1 -MAY 2-MAY 6-MAY 7 -MAY 8-MAY 9-MAY 14-MAY 15-MAY 16-MAY 21 -MAY 22-MAY 23-MAY 28-MAY 29-MAY 30-MAY
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