ISSUE 4 2024 Official Publication of the Community Bankers Association of Kansas 12 THE MEEK … Inherit a Prominent Place in Bond Portfolios
CONTENTS Issue 4 www.cbak.com ©2024 Community Bankers Association of Kansas | The newsLINK Group LLC. All rights reserved. In Touch is published six times each year by The newsLINK Group LLC for the Community Bankers Association of Kansas and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Community Bankers Association of Kansas, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Community Bankers Association of Kansas is a collective work, and as such, some articles are submitted by authors who are independent of the Community Bankers Association of Kansas. While In Touch encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. 4 FLOURISH CONNECTED AS INDEPENDENT COMMUNITY BANKS By Rebeca Romero Rainey, President and CEO, ICBA 6 COMMUNITY BANKER APPRECIATION TAILGATE 9 HOW POSITIVE PAY HELPS FIGHT CHECK FRAUD By Jason Young, Senior Director of Enterprise Banking, CSI 12 THE MEEK … Inherit a Prominent Place in Bond Portfolios By Jim Reber, President and CEO, ICBA Securities 14 PUTTING YOUR INSTITUTION’S BEST FOOT FORWARD FOR A LOWER-RATE ENVIRONMENT By Kent Musbach, Senior Vice President, and Marc Gall, Senior Vice President and Asset/Liability Strategist, BOK Financial Capital Markets 16 NEW ASSOCIATE MEMBER IT SOLUTIONS 17 ANNIVERSARIES IN EVERY ISSUE: 19 OFFICERS AND DIRECTORS 19 PRODUCTS AND SERVICES REFERENCE LIST 22 BANK TRAINING WEBINARS 6COMMUNITY BANKER APPRECIATION TAILGATE 12 THE MEEK … INHERIT A PROMINENT PLACE IN BOND PORTFOLIOS 14 PUTTING YOUR INSTITUTION’S BEST FOOT FORWARD FOR A LOWER-RATE ENVIRONMENT 3 In Touch
When you enter ICBA’s headquarters, you are greeted with a large U.S. map that contains a peg for each community bank and a singular cord linking them all together. It not only demonstrates our collective impact; it also represents the strength of our financial system, built on thousands of local economies around the country and fueled by community banks. Much more than surface-level connections, community bank relationships run deep. With detailed knowledge of the communities in which they live, play and work, community bankers make informed decisions using insights beyond standard credit models. Consider a new small business that doesn’t make sense on paper but that you, as a financial steward of the community, know meets a community need or will be in demand. This type of insight can only be derived from being part of the community — not thousands of miles away in some ivory lending tower. That sense of presence, of connectedness, makes all the difference. Recently, Dave Fishwick, whose story was featured in the movie, “The Bank of Dave,” spoke at our Capital Summit. His message was a reminder of how unique our model is outside of America’s borders, how paramount it is that we defend it with fervor, and It’s up to us [community bankers] to amplify our voices far and wide and make sure the leaders of this nation pay attention. BY REBECA ROMERO RAINEY, PRESIDENT AND CEO, ICBA CONNECTED AS INDEPENDENT COMMUNITY BANKS Flourish 4 In Touch
independence for granted, and independence requires action. It’s up to us to amplify our voices far and wide and make sure the leaders of this nation pay attention. So, as you recently celebrated Independence Day, I hope you now take time to revel in the role you play in our country’s financial wellness and recommit to your independence. Because it’s bankers like you who are making the country better, one community at a time. BIG DOGS COMPETE WITH THE how important the work we do to protect relationship banking is. It’s the foundation of everything we do! Community banks need to flourish so we can continue to fight for the little guy and stand up for what matters in our communities. We need to be there so our customers have access to the financial services they need when they need them most. The current environment threatens this paradigm. One-size-fits-all regulations don’t support our efforts. An uneven playing field puts us at a disadvantage. Mounting and constricting regulations hinder our ability to tailor our offerings. The taxpayer-subsidized acquisition of taxpaying community banks further diminishes our numbers while stripping away a vital community tie. Now, more than ever, as we think about the impact of our banks, we need to stand up and fight. We can’t take our Mortgage Investment Services Corporation 22316 Midland Drive • Shawnee, KS • 66226 • 913-390-1010 NMLS# 194708 • A Kansas licensed mortgage company #MC 0001182 Missouri Residential Mortgage Loan Broker License #10-1912 Oklahoma Mortgage Broker #MB001953 Colorado License #100044344 Nebraska Licensed Mortgage Company NMLS#194708 Arkansas License #124530 YEARS 24 Let’s Talk Fair Lending! Partnering with Mortgage Investment Services Corporation (MISC) means equal access to credit for housing to all within your community. Here’s why collaborating with us sets you apart: • Fair Lending Protocols, Regulatory Compliance • Tailored Solutions for Diverse Clientele • Government financing options: FHA, VA, & USDA-RD • Rebuilding your community with renovation lending • Expand your customer reach Join forces with MISC to provide every member of your community with the opportunity for homeownership. We get it right the first time! Andrew Holtgraves, Senior Vice President • Cell: 913-558-2555 Email: Andrew@MISCHomeLoans.com • NMLS: #276932 5 In Touch
COMMUNITY BANKER APPRECIATION TAILGATE August 31, 2024 KSU vs. UT Martin Get Ready To Be Our Guest! Enjoy complimentary food and drinks starting three hours before kickoff at the CBA tent, situated at the Bill Snyder Family Stadium at Kansas State University (2201 Kimball Ave., Manhattan, KS). KSU tailgates are set up at the northeast lawn of the stadium or the lawn of the rowing center. Kindly provide a contact name and email address to receive the exact location before game day. RSVP for the CBA Tailgate Register online at www.cbak.com or complete this form and email it to nikki@cbak.com. Please note you do not have to have game tickets to attend the Tailgate. (To purchase tickets, contact KSU.) REGISTER to attend the Tailgate below! Contact Name:_____________________________________________________ Contact Email: ____________________________________________________ Names of Attendees: _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ Bank: ______________________________________________________________ City:_ _______________________________________________________________ 5897 SW 29th Street • Topeka, Kansas 66614 • Phone: (785) 271-1404 • Email: info@cbak.com • www.cbak.com Tailgate Registration Deadline is August 15! 6 In Touch
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STRONG? Is Your Marketing Plan (801) 676-9722 | (855) 747-4003 sales@thenewslinkgroup.com Advertise in this magazine and strengthen your business. CONTACT US TODAY. QR Code: website /#ad-space
HOW POSITIVE PAY HELPS FIGHT CHECK FRAUD BY JASON YOUNG, SENIOR DIRECTOR OF ENTERPRISE BANKING, CSI Check use has declined for years as consumers gravitate toward faster, more digital transactions. Yet despite the slow and steady phasing out of checks, the financial sector has seen a recent uptick in check fraud. FinCEN reported 680,000 instances of known check fraud in 2022, and those trends continued into 2023, with experts estimating a whopping $24 billion in losses. 40% of community bankers who responded to CSI’s 2024 Banking Priorities Executive Survey listed check fraud as one of the top types of fraud they encounter, only narrowly losing out to card and wire transfer fraud. Only half saw their prevention measures as very effective. Why is check fraud on the rise, and what can banks do about it? This article explores the problem and how positive pay can help stem the tide. Why is Check Fraud Increasing? Fraudsters have sought to manipulate paper checks for about as long as checks have existed, but recent years have seen a surprising increase in fraud with a modern twist. For many, the resurgent trend became most evident during the distribution of COVID-19 relief checks, as fraudsters exploited the confusion and emotion of the moment. But it didn’t stop there, as check fraud has spread to areas like social security checks, unemployment benefits, paychecks and more. Fraud in particular domains will inevitably increase when there aren’t enough safeguards to prevent it. In addition, instances of fraud tend to grow when the economy begins to dip or enter uncertain territory, like throughout a pandemic or times of intense inflation. Although check use has decreased, the average dollar amount of the typical check has increased and is often used for more considerable expenses like paying employees or bills. So, it’s a ripe opportunity for fraudsters to make more in a shorter period. How Can Banks Prevent Check Fraud? As with all forms of fraud, the best defense against check fraud is staying alert and knowing the signs. For instance, consumers may be less inclined to mail a check if they are aware of the risks. They may be less likely to rely on checks altogether if they have the technology, training and convenience to pay another way. However, education isn’t limited to customers. Bank personnel should be better trained to spot bad checks. If they know some red flags, they will be better equipped to prevent them. Similarly, some tellers may need to say no when a pushy fraudster (under the guise of a dissatisfied customer) urges them to overlook red flags. Technology can also help in the constant effort to prevent fraud. For instance, an institution can update its remote deposit capture solution to enable real-time updates and alerts to its fraud team. Data visibility can help ensure bad checks are stopped, and good ones aren’t cashed multiple times. Implementing positive pay is another critical strategy. What is Positive Pay? Positive pay is an optional feature that banks can add to their existing core banking platform that tracks the checks issued and paid on selected commercial accounts, or the bank’s official checks account. It helps detect fraudulent checks by comparing ones to be cashed with ones already issued in the system and a predetermined set of parameters. It’s also a form of insurance against fraud, losses and other liabilities to an institution. The system compares the account number, check number and dollar amount of each check presented against a list provided by the company to protect against forged, altered or counterfeit checks. Payee names may 9 In Touch
also be included on the list of issued checks. If the payee’s name from the check image does not match the payee’s name from the issued check file, exceptions can be generated. When the information doesn’t match the check, the bank notifies the customer through an exception report, withholding payment until the company advises the bank to accept or reject the check. The bank can also flag the check, notify a representative at the company and seek permission to clear it. Positive pay adds a layer of security by requiring verification of key details, minimizing the risks of unauthorized or altered checks being paid. For instance, altered checks will typically be entered outside the account-specified parameters with different names or amounts. Exploring How Positive Pay Detects Check Fraud Positive pay evaluates checks for various discrepancies that may indicate a fraudulent check. In general, the system looks for exceptions like: • Paid Not Issued Item: The check number of the paid item does not match any issued item that was uploaded. • Duplicate Check Number: Two or more paid items have the same identification number. • Mismatched Account: The amount of the paid item does not match the amount of the issued item. This could indicate a counterfeit check wherein the amount was fraudulently altered. • Voided Item: A paid item matches an issued item marked as void and should not have been paid. • Payee Name Mismatch: The payee’s name from the check image does not match the name provided in the issued check file. • Stale Checks: The check was not cashed within the days to post specified in the account options. • The Amount Exceeds the Limit: The check exceeds the dollar amount defined in the account options. • Low/High Check Number: The check number of the paid item is lower or higher than the check number range defined in the account options. Sometimes, a flagged item may result from an error, like a misread check or incorrectly entered information. If a check gets flagged, the amount is correct and the check is legitimate, the institution or their customer can approve the exception. What Accounts are Eligible for Positive Pay? Positive pay can be offered to any demand deposit account, making it a versatile solution for financial institutions and their clients. While it can be implemented across a range of accounts, accounts with large balances and a high volume of transaction activity will benefit the most from the service. Institutions may find positive pay especially beneficial for corporate, commercial and multiple cash management customers, as these entities often engage in a significant volume of check-based transactions. Keeping Up with Current Trends The surge in check fraud will likely dwindle as check use continues to phase out of practice. In the meantime, a healthy mix of education and well-implemented technology makes a significant difference. Bankers everywhere should continue to keep an eye on these fraud trends for years to come. Want to know what else is on bankers’ minds this year? Scan the QR code to read CSI’s interactive 2024 Banking Priorities Executive Report. https://www.csiweb.com/docs/ banking-priorities-2024/ 10 In Touch
THE MEEK … Inherit a Prominent Place in Bond Portfolios BY JIM REBER, PRESIDENT AND CEO, ICBA SECURITIES There are a whole lot of anomalies in community banking in the waning stages of this restrictive Fed cycle. One of the overriding themes is the sheer duration of the process. We’re now fully one year past the last tightening, which has left the effective overnight rate at 5.375% since July 2023, and given rise to the “higher for longer” sound bite. The past six tightening cycles have averaged well under a year between the last hike and the first ease. We will be soon approaching another record: the longest-ever pause between the last hike and the first cut is 15 months, from June 2006 to September 2007. There are myriad implications on community bank operations from this year-plus hibernation. Being a representative of the broker-dealer industry, I’d like to point out the attractive yields available in most any investment sector that banks care about. Baked into this decadent batter, however, are three obstacles for portfolio managers. Hills To Climb The first is this persistently inverted yield curve, which is now more than 2 years old. This makes decision-making dicier: Extend, and forego current income for future total return benefits, or stay short and invest at today’s higher yields, and accept some reinvestment risk? The second is the still-to-be-determined outcome of the great deposit shuffle, which really began with Silicon Valley Bank’s demise in March 2023. The disintermediation of core deposits continues. Many community banks have, for the first time ever, entered the brokered deposit market. FHLBank system advances nearly tripled between March 2022 and March 2023, from $375 million to $1.04 trillion. The third is the hefty unrealized losses as quantified in the AOCI account at virtually all depositories. As of the end of June, those losses are still in the neighborhood of 12% of face value. This number has actually gotten a bit worse since the Fed hit the pause button, as yield spreads have remained historically wide and the effect of the inverted curve has taken root. Simply Elegant Here’s what estimable investment managers have noticed: It can pay to rid oneself of option risk. That’s a complicated way to say that the simplest bonds may have the best relative value in mid‑2024. So far this year, a large percentage of bonds purchased by community banks have been treasury and non‑callable (“bullet”) agencies. This may be the first year in a generation for high-performing portfolios to hold more treasuries than municipal bonds. The current appeal of treasuries and agencies is due to the nominal yields, which investors sense may be short-lived. Add to this the lock-in benefits of a bond that cannot be redeemed early, and you’ve got a winner. Many portfolio managers are building in some future ability to swap out of these highly liquid instruments for others with better market yields once the yield curve assumes its normal 12 In Touch
shape. Also, munis continue to be prohibitively expensive for C corporations. Investment grade tax-frees trade at levels that are “through the curve” (i.e., lower than treasuries) for most maturities out to 10 years. Born To Run Mortgage-backed securities (MBS) continue to play a significant role for community bank balance sheets. In aggregate, MBS still comprise the majority of all positions in bond portfolios. The runup in their sector weightings took place between 2019 and 2021, and as a group their unrealized losses are well over 10%. Those positions are paying down at a torturously slow pace as new mortgage rates remain elevated. Still, their appeal in the current market stems from the ready supply of product at prices deeply discounted to par. One day, there could be an acceleration of refinance activity, and MBS with purchase prices in the mid- to low-90s will show a big bump in book yields if mortgage rates drop 200 basis points (2%). A popular example is the “Hybrid ARM.” Hybrids are issued by your favorite government sponsored enterprises (GSE), namely Fannie Mae, Freddie Mac and Ginnie Mae. They have 30-year amortization periods, and a fixed rate period between three and 10 years that you can pick. After the “roll date,” the remaining face value will float annually. And this: they’re available at well over 5% yields, and no premium risk. Best News Yet We have established that the highest-yielding bond portfolios have a healthy dose of the most simplistic bonds. What else is a departure from convention is that the shorter the collection of investments, the better the performance. According to Stifel, as of June 30, the top quartile portfolios have an effective duration of only 3.5 years. The bottom quartile’s duration is a full year longer and has tax-equivalent yields that are exactly one-half of the top 25%’s: 3.87% versus 1.94%. There will be a day when investment fundamentals will normalize. Positively-sloped curves, for example, will force managers onto a different branch of the decision tree. However, for the time being, less is more, and simple delivers relative value. Jim Reber (jreber@icbasecurities.com) is president and CEO of ICBA Securities, ICBA’s institutional, fixed-income broker‑dealer for community banks. FMSI www.fmsiconsulting.com 913.955.3355 FMSI is a small business founded and located in Kansas, specializing in assisting community banks to succeed, a mission consistent with core CBA values. We have partnered with community banks for nearly 25-years providing core advisory services including asset/ liability, investment, and liquidity management. FMSI advisors actively assess market conditions and bank balance sheets of different size, mix, and capital levels. Market conditions are constantly changing presenting opportunities and challenges for CBA member banks. Interest rates are increasing for the first time in nearly a decade and now is a perfect time to partner with a trusted, industry leader. Establishing an FMSI relationship provides confidence your bank is optimizing the balance sheet, deploying necessary strategies, maximizing profitability, and managing balance sheet risks. FMSI is a Kansas CBA Endorsed Provider 13 In Touch
PUTTING YOUR INSTITUTION’S BEST FOOT FORWARD FOR A LOWER-RATE ENVIRONMENT BY KENT MUSBACH, SENIOR VICE PRESIDENT, AND MARC GALL, SENIOR VICE PRESIDENT AND ASSET/LIABILITY STRATEGIST, BOK FINANCIAL CAPITAL MARKETS After transitioning from near-zero rates to one of the fastest rate-hiking cycles we’ve ever seen, financial institutions are now in the position of waiting for rates to fall. As we wait for the Fed’s next move, it’s important for management teams to understand how lower rates will impact their institutions’ income statements and take steps to better position themselves for the lower-rate environment likely to come. Many Financial Institutions Funding Their Balance Sheet Short First, let’s consider where we are now. Federal and consumer spending have been driving economic growth, despite the higher interest rates. This growth, in turn, has the markets thinking the Fed will delay rate cuts until later this year or possibly into 2025. Funding short has not yet worked out, with funding continuing to roll at nearly the highest cost on the curve. Coupled with continued deposit migration within the bank, cost of funds is continuing to rise at many institutions. Managing Expectations for Rate Cuts To manage margin this year, one question to ask is if your institution will need to offer the highest interest rate in the market for deposits or one that’s “just close enough” to that rate to keep existing customers. We find that, if the rates are close enough, the incumbent tends to win because consumers don’t want to deal with the hassle of moving their money. This strategy may allow your institution to manage the upward pressure in cost of funds (COF). Additionally, management teams may consider what realistic reprieve in COF may come from the first few Fed cuts. Many institutions have not raised non-maturity account rates in line with non-bank alternatives (ex. money market mutual funds). Consequently, community banks may be reluctant to reduce 14 In Touch
rates on these accounts, as they will still be below alternate funding costs. Investment Portfolio Conundrum Some institutions may have decided that they’re not taking any risk by accumulating cash. However, we challenge that thought: If the Fed starts cutting rates and your institution doesn’t get a meaningful and immediate COF improvement, your institution’s earnings on that cash are going to drop immediately. And so, institutions that are asset-sensitive or holding cash today need to consider the immediate margin compression that could occur once the Fed starts cutting rates. In the meantime, locking into investments closer to cash rates today can help hold yield until the COF starts to decline. A balanced investment strategy could allow your institution to add a mix of securities that average a yield close to Fed Funds with an allocation to call-protected assets. We urge management teams to consider the trade-off of investing in only the highest yield options compared to the potential benefits of adding assets with call protection that could result in an unrealized gain when the Fed lowers rates. Finally, it’s important to keep in mind that repeating the past is unlikely, but it’s still essential to learn from it. Understanding the choices that your institution made, and then making informed decisions is how your institution can and will put its best foot forward. Kent Musbach is a senior vice president and Marc Gall is a senior vice president and asset/liability strategist for BOK Financial Capital Markets. Contact BOK Financial Capital Markets at (866) 440-6514 to discuss the latest economic outlook and timely considerations. We can help guide a unique, well-conceived strategy that considers many variables and potential outcomes. The opinions expressed herein reflect the judgment of the author(s) at this date, and are subject to change without notice. The information provided has been obtained from sources believed to be reliable, but not guaranteed. Forward-looking statements contained herein are based on current expectations and the economy in general, and are not guarantees of future performance. Likewise, past performance is not a guarantee of future results. BOK Financial® is a trademark of BOKF, NA. Member FDIC. Bank dealer services offered through BOK Financial Capital Markets, which operates as a separately identifiable department of BOKF, NA. BOKF, NA is the bank subsidiary of BOK Financial Corporation. Investment products are: NOT FDIC INSURED | NO BANK GUARANTEE | MAY LOSE VALUE. 15 In Touch
New Associate Member Financial institutions need a trusted partner, not just an IT vendor — one that has the industry knowledge and technical capabilities to provide specialized guidance to keep them on a stable, secure path. Our managed services for financial firms provide a comprehensive solution for network management and support with a strategic focus on data privacy and protection, compliance, and stability, without sacrificing productivity. IT Solutions provides customized support to community banks to help them meet their IT needs. We own every problem until it is solved whether it be an infrastructure, cybersecurity, workplace and help desk related service issue. With more than 25 years of experience supporting clients, IT Solutions has the processes and the expertise to exceed the expectations of our clients. Expand bank profitability Earn 9% on loan portfolio diversifiers Tom Badolato SVP, Institutional Relationships 315.372.4510 thomas@bhg-inc.com DID YOU KNOW? Enjoy your association news anytime, anywhere. Scan the QR code to visit our online publication to stay up to date on the latest association news, share articles and read past issues. in-touch.thenewslinkgroup.org 16 In Touch
Congratulations to the banks celebrating July and August anniversaries as chartered institutions! ANNIVERSARIES July 142 years, est. 1882 The Halstead Bank — Halstead 138 years, est. 1886 Wilson State Bank — Wilson 123 years, est. 1901 Union State Bank — Everest 122 years, est. 1902 First National Bank — Scott City 118 years, est. 1906 Plains State Bank — Plains 118 years, est. 1906 The First State Bank of Healy — Healy 106 years, est. 1918 GNBank, N.A. — Girard 58 years, est. 1966 Garden Plain State Bank — Wichita August 147 years, est. 1877 Howard State Bank — Howard 132 years, est. 1892 Baldwin State Bank — Baldwin City 123 years, est. 1901 Lyndon State Bank — Lyndon 25 years, est. 1999 Community Bank of Wichita Inc. — Wichita 17 In Touch
Is your community bank bond portfolio performing? Meet Jim. Jim meets with community bankers across the U.S. to discuss ICBA Securities’ investment products, services, and education through our exclusively endorsed broker, Stifel. Investing through Stifel is a direct investment back into the community banking industry. When Jim is on the road, he always takes time to enjoy local restaurants and share on social media. As an ICBA member, you’ve got Jim’s help investing. Learn more at icba.org/securities Member FINRA/SIPC
Products and Services Reference List 2024 CBA OFFICERS AND DIRECTORS Joe Rottinghaus Chairman Conway Bank Tanner Johnson Chairman-Elect Swedish-American Bank Tom Pruitt Secretary/Treasurer Peoples Bank & Trust Company Irv Mitchell Immediate Past Chairman Wilson State Bank DIRECTORS Josh Bailey Security State Bank Kent Culbertson First National Bank and Trust Cheri Fahrbach First National Bank of Hutchinson Brandon Lee Union State Bank Margaret Nightengale Grant County Bank Steven Suellentrop Legacy Bank Jim Wayman ESB Financial Michele C. (Mickey) Lundy Past Chairman Tampa State Bank STATE ICBA DIRECTOR Blake Heid First Option Bank CBA STAFF Shawn Mitchell President and CEO shawn@cbak.com Nikki Dohrman Senior Vice President/ Executive Director nikki@cbak.com Yvonna Hansen Vice President of Member Services yvonna@cbak.com Stuart Little Little Government Relations LLC Officers and Directors The following CBA Associate Members are ready to serve you when you need them. Please keep this list handy, and the next time you’re looking for a specific service, you’ll know where to look first! Remember, this is just a sampling of what each company provides. The “*” represents an agreement for a specific endorsed product with that company. Not all products that these companies offer are endorsed by CBA. To see a detailed list and explanation of endorsements, visit CBA at www.cbak.com. Keep in mind that the services listed by each company on this page may only be a sampling of the many services they offer. By their CBA Associate Membership, these companies have shown their commitment to serving community banks. Please look to these companies first, whenever possible, to meet your banking needs. ABSTRACTING Security 1st Title Wichita, KS . . . . . . . . (316) 267-8371 ACCOUNTING/TAX RETURNS Allen, Gibbs & Houlik LC Wichita, KS . . . . . . . . (316) 267-7231 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . (785) 537-2202 ACH *SHAZAM Johnston, IA . . . . . . . . (515) 288-2828 ADVERTISING SPECIALTIES *SJC Marketing Susan: St. Joseph, MO . . . . (816) 396-8575 *Works24 Brian: Edmond, OK . . . . . . . . . .(800) 460-4653 ALARMS & SECURITY PRODUCTS Federal Protection Springfield, MO . . . . . . (800) 299-5400 Oppliger Banking Systems Inc. Lenexa, KS . . . . . . . . .(800) 487-7875 ARTIFICIAL INTELLIGENCE *Agent IQ Drew: Austin, TX . . . . . . (830) 708-9370 ASSET LIABILITY MANAGEMENT *Financial Management Services Inc. (FMSI) Chuck: Overland Park, KS (913) 955-3355 See ad pg. 13 *QwickRate Dan: Marietta, GA . . . . . (800) 285-8626 ATM EQUIPMENT (NEW/USED) Federal Protection Springfield, MO. . . . . . . (800) 299-5400 Oppliger Banking Systems Inc. Lenexa, KS . . . . . . . . (800) 487-7875 AUCTION Purple Wave Manhattan, KS . . . . . . . (785) 537-7653 BACK ROOM SERVICE Modern Banking Systems Ralston, NE . . . . . . . . (800) 592-7500 BALANCE SHEET CONSULTING *Financial Management Services Inc. (FMSI) Chuck: Overland Park, KS (913) 955-3355 See ad pg. 13 BANK OPERATIONS The Baker Group Oklahoma City, OK . . . . . (800) 937-2257 *QwickRate Dan: Marietta, GA . . . . . (800) 285-8626 BANK/PEER PERFORMANCE *QwickRate Dan: Marietta, GA . . . . . (800) 285-8626 BANKRUPTCY Spencer Fane LLP Overland Park, KS . . . . . (800) 526-6529 BANK STOCK LOANS & LOAN OVERLINES Commerce Bank Kansas City, MO . . . . . . (800) 821-2182 *S&P Global Stacy: Charlottesville, VA . . . (434) 951-4419 BOND ACCOUNTING First Bankers Banc Securities Overland Park, KS . . . . . (913) 469-5400 *ICBA Securities Corporation Jim: Memphis, TN . . . . . . (800) 422-6442 COMPLIANCE ASSISTANCE/REVIEWS *Advanced Business Solutions (ABS) Sandy: Olathe, KS . . . . . . . . . . . (913) 340-7041 Allen, Gibbs & Houlik LC Wichita, KS . . . . . . . . (316) 267-7231 *BHG Bank Group Tom: Syracuse, NY . . . . . .(315) 372-4510 *MPA Systems David: Fort Worth, TX . . . . (888) 233-1584 Purple Wave Manhattan, KS . . . . . . . (785) 313-2094 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . (785) 537-2202 Young & Associates Inc. Kent, OH . . . . . . . . . (800) 525-9775 19 In Touch
CONSULTING *Bank Compensation Consulting (BCC) Rich: Plano, TX | (303) 482-1844 See ad pg. 15 *CRA Partners | SHCP Foundation Kristine . . . . . . . . . . (914) 656-8643 Young & Associates Inc. Kent, OH . . . . . . . . . (800) 525-9775 CORRESPONDENT SERVICES Commerce Bank Kansas City, MO . . . . . . (800) 821-2182 First National Bank of Hutchinson Hutchinson, KS . . . . . . . (800) 293-0683 CORE SERVICES Data Center Inc. (DCI) Hutchinson, KS | (620) 694-6800 See ad pg. 23 Modern Banking Systems Ralston, NE . . . . . . . . (800) 592-7500 *SHAZAM Bill M. Johnston: IA . . . . . (515) 306-8012 CRA/COMPLIANCE *CRA Partners | SHCP Foundation Kristine . . . . . . . . . . (914) 656-8643 CREDIT AND PORTFOLIO RISK MANAGEMENT Young & Associates Inc. Kent, OH . . . . . . . . . (800) 525-9775 CREDIT CARD PROGRAM *ICBA Payments Heather: Washington, D.C. . . (800) 242-4770 CREDIT SUPPORT *Advanced Business Solutions (ABS) Sandy: Olathe, KS . . . . . . . . . . . (913) 340-7041 DATA ANALYTICS KlariVis Roanoke, VA . . . . . . . (540) 357-0011 *QwickRate Dan: Marietta, GA . . . . . (800) 285-8626 DATA PROCESSING Data Center Inc. (DCI) Hutchinson, KS | (620) 694-6800 See ad pg. 23 Modern Banking Systems Ralston, NE . . . . . . . . (800) 592-7500 DEBIT/ATM CARD SERVICES *ICBA Payments Heather: Washington, D.C. . . (800) 242-4770 *SHAZAM Matt M. Johnston: IA . . . . (515) 480-5767 DIGITAL LENDING *BHG Bank Group Tom: Syracuse, NY . . . . . .(315) 372-4510 DIGITAL RELATIONSHIP BANKING *Agent IQ Drew: Austin, TX . . . . . . (830) 708-9370 DIRECTORS AND OFFICERS INS. *Travelers Danielle: St. Louis, MO . . . (800) 255-5072 *UNICO Group Inc. Diana: Lenexa, KS | (800) 755-0048 See ad pg. 24 DIRECTORS EXAMS Allen, Gibbs & Houlik LC Wichita, KS . . . . . . . . (316) 267-7231 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . (785) 537-2202 DISASTER RECOVERY FACILITY PROGRAM *MPA Systems David: Fort Worth, TX . . . . (888) 233-1584 DOCUMENT MANAGEMENT *Trust Exchange Leo: Austin, TX . . . . . . . (888) 777-8434 EDUCATION *CRA Partners | SHCP Foundation Kristine . . . . . . . . . . (914) 656-8643 EMERGENCY FACILITIES/MODULAR BANK BUILDINGS FOR LEASE *MPA Systems David: Fort Worth, TX . . . . (888) 233-1584 EMPLOYEE AND EXEC. BENEFITS *Bank Compensation Consulting (BCC) Rich: Plano, TX | (303) 482-1844 See ad pg. 15 Woner, Reeder & Girard P.A. Topeka, KS . . . . . . . . (785) 235-5330 ESCROWS Security 1st Title Wichita, KS . . . . . . . . (316) 267-8371 FINANCIAL INST. BOND *Travelers Danielle: St. Louis, MO . . . (800) 255-5072 *UNICO Group Inc. Diana: Lenexa, KS | (800) 755-0048 See ad pg. 24 HUMAN RESOURCES *UNICO Group Inc. Diana: Lenexa, KS | (800) 755-0048 See ad pg. 24 INFORMATION TECHNOLOGY Integris Olathe, KS . . . . . . . . (325) 947-5550 Kansas Bankers Technologies Salina, KS . . . . . . . . . (888) 752-8435 RESULTS Technology Overland Park, KS . . . . . (877) 435-8877 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . (785) 537-2202 INSURANCE — BANK *Bank Compensation Consulting (BCC) Rich: Plano, TX | (303) 482-1844 See ad pg. 15 *Travelers Danielle: St. Louis, MO . . . (800) 255-5072 *UNICO Group Inc. Diana: Lenexa, KS | (800) 755-0048 See ad pg. 24 INTEREST RATE RISK SERVICE *Financial Management Services Inc. (FMSI) Chuck: Overland Park, KS (913) 955-3355 See ad pg. 13 *ICBA Securities Corporation Jim: Memphis, TN . . . . . . (800) 422-6442 INTERNAL AUDIT *Advanced Business Solutions (ABS) Sandy: Olathe, KS . . . . . . . . . . . (913) 340-7041 INTERNET BANKING Data Center Inc. (DCI) Hutchinson, KS | (620) 694-6800 See ad pg. 23 *ICBA Payments Heather: Washington, D.C. . . (800) 242-4770 INTERNET WORLD WIDE W.E.B. Oppliger Banking Systems Inc. Lenexa, KS . . . . . . . . (800) 487-7875 20 In Touch
INVESTMENTS Central States Capital Markets Kansas City, MO . . . . . . (800) 851-6459 Commerce Bank Kansas City, MO . . . . . . (800) 821-2182 *Financial Management Services Inc. (FMSI) Chuck: Overland Park, KS (913) 955-3355 See ad pg. 13 First Bankers Banc Securities Overland Park, KS . . . . . (913) 469-5400 *ICBA Securities Corporation Jim: Memphis, TN . . . . . . (800) 422-6442 IT SECURITY Integris Olathe, KS . . . . . . . . .(325) 947-5550 Kansas Bankers Technologies Salina, KS . . . . . . . . . (888) 752-8435 *RESULTS Technology Darla: Overland Park, KS . . . (877) 435-8877 LEGAL SERVICES Spencer Fane LLP Overland Park, KS . . . . . (800) 526-6529 Woner, Reeder & Girard P.A. Topeka, KS . . . . . . . . (785) 235-5333 LENDING *BHG Bank Group Tom: Syracuse, NY . . . . . .(315) 372-4510 LOAN COLLECTIONS AND WORKOUTS Spencer Fane LLP Overland Park, KS . . . . . (800) 526-6529 Woner, Reeder & Girard P.A. Topeka, KS . . . . . . . . (785) 235-5330 LONG RANGE PLANNING The Capital Corporation LLC Overland Park, KS . . . . . (913) 498-8188 Varney & Associates, CPAs LLC Manhattan, KS . . . . . . . (785) 537-2202 MARKETING Harland Clarke Newton, KS . . . . . . . . (800) 322-0818 *SHAZAM Johnston, IA . . . . . . . . (515) 288-2828 *SJC Marketing Susan: St. Joseph, MO . . . . (816) 396-8575 *Works24 Brian: Edmond, OK . . . . . . . . . .(800) 460-4653 MERCHANT PROCESSING *SHAZAM Johnston, IA . . . . . . . . (515) 288-2828 MERGERS/ACQUISITIONS The Capital Corporation LLC Overland Park, KS . . . . . (913) 498-8188 Olsen Palmer Kansas City, MO . . . . . . (816) 379-4029 Spencer Fane LLP Overland Park, KS . . . . . (800) 526-6529 MOBIL CUSTOMER ENGAGEMENT *Agent IQ Drew: Austin, TX . . . . . . (830) 708-9370 NETWORK SECURITY Kansas Bankers Technologies Salina, KS . . . . . . . . . (888) 752-8435 PAYMENTS *ICBA Payments Heather: Washington, D.C. . . (800) 242-4770 PORTFOLIO MANAGEMENT Central States Capital Markets Kansas City, MO . . . . . . (800) 851-6459 *Financial Management Services Inc. (FMSI) Chuck: Overland Park, KS (913) 955-3355 See ad pg. 13 PROMOTIONAL PRODUCTS Harland Clarke Newton, KS . . . . . . . . (800) 322-0818 RETIREMENT PLANNING Central States Capital Markets Kansas City, MO . . . . . . (800) 851-6459 First Bankers Banc Securities Overland Park, KS . . . . . (913) 469-5400 SECONDARY MORTGAGE MARKET LENDING FHLBank Topeka Topeka, KS . . . . . . . . (800) 933-2988 Mortgage Investment Services Shawnee, KS | (913) 390-1010 See ad pg. 5 SECURITY MONITORING Federal Protection Springfield, MO . . . . . . (800) 299-5400 SUPPLEMENTAL HEALTH INSURANCE *UNICO Group Inc. Diana: Lenexa, KS | (800) 755-0048 See ad pg. 24 TECHNOLOGY SERVICES Integris Olathe, KS . . . . . . . . (325) 947-5530 Kansas Bankers Technologies Salina, KS . . . . . . . . .(888) 752-8435 *RESULTS Technology Darla: Overland Park, KS . . . (877) 435-8877 *QwickRate Dan: Marietta, GA . . . . . (800) 285-8626 *S&P Global Stacy: Charlottesville, VA . . . (434) 951-4419 TELECOMMUNICATIONS CONSULTING Verge Network Solutions Inc. Oklahoma City, OK . . . . . (405) 782-8400 TELECOMMUNICATIONS SERVICES Verge Network Solutions Inc. Oklahoma City, OK . . . . . (405) 782-8400 TELECOMMUNICATIONS SYSTEMS Verge Network Solutions Inc. Oklahoma City, OK . . . . . (405) 782-8400 THIRD PARTY COMPLIANCE MANAGEMENT *Trust Exchange Leo: Austin, TX . . . . . . . (888) 777-8434 THIRD PARTY RISK MANAGEMENT & CONSULTING *Trust Exchange Leo: Austin, TX . . . . . . . (888) 777-8434 TITLE INSURANCE Security 1st Title Wichita, KS . . . . . . . . (316) 267-8371 WEBSITE DEVELOPMENT *S&P Global Stacy: Charlottesville, VA . . . (434) 951-4419 WHOLESALE LENDING FHLBank Topeka Topeka, KS . . . . . . . . (800) 933-2988 Mortgage Investment Services Shawnee, KS | (913) 390-1010 See ad pg. 5 Last Update: July 11, 2024 Visit CBA online at www.cbak.com. 21 In Touch
www.fin-ed.info/cbak Understanding Call Report Regulatory Capital Active Shooter & Workplace Violence: Avoiding Deadly Mistakes ATR/QM Rules: Documenting Compliance The Business Banking Blues: Handling Business ACH Exceptions Advertising Compliance Part 2: Electronic Advertising, Including Social Media, Internet & Texting Credit Reporting on Delinquent Loans Vendor Due Diligence & Effective Vendor Management New Reg CC Threshold Changes Effective July 1, 2025 Managing & Monitoring High-Risk Accountholders 10 Junk Fee Mistakes to Avoid Opening Deposit Accounts Online: Rules, Risks & Best Practices Record Retention in the Digital Age: What to Keep, When to Destroy, What Holds Up in Court? Recognizing Employment Law Red Flags: Supervisor Training Changing or Closing Deposit Accounts for Consumers & Businesses Capital Planning in Uncertain Times Common Problems in Opening Accounts & Lending to Trusts FDIC Updates: Signage, Trust Account Insurance & Advertising Requirements From Frontline to Hotline: Confidently Navigating Accountholder Mental Health Issues (Complimentary!) 1 -AUG 2-AUG 6-AUG 7-AUG 8-AUG 12-AUG 13-AUG 14-AUG 15-AUG 19-AUG 20-AUG 21 -AUG 22-AUG 27-AUG 28-AUG 29-AUG 30-AUG 30-AUG x In partnership to grow Kansas’s community banks. BANK TRAINING WEBINARS Live & On-Demand Proper Handling of Government Reclamations & Garnishments Deposit Compliance Deep Dive: Beyond the Basics of Reg CC, Reg DD, Reg E, UDAAP & More Confidential & Sensitive Information Policy: Safeguarding the Privacy & Integrity of NPI, PII & Business Records CFPB Enforcement Actions: Lessons Learned Managing Workplace Threats: When to Call the Police, a Professional, an Attorney Check Fraud & Scams Banking Ethics, Conflicts of Interest & Compliance for Staff Conducting a BSA Audit Unpacking E-SIGN Compliance for Loans & Deposit Accounts Traditional & Roth IRAs Part A: Eligibility, Contributions, Rollovers & Transfers Debt Service Coverage Calculations in Underwriting Preventing & Addressing Crime: Cyber, Human Trafficking & Disaster Relief Common Mistakes in Consumer Collection Avoid Adverse Action Danger Zones: Requirements & Responsibilities After Loan Origination Top 10: Focusing on the TRID Issues that Matter Most 3-SEP 4-SEP 5-SEP 9-SEP 10-SEP 1 1 -SEP 12-SEP 16-SEP 17-SEP 18-SEP 19-SEP 23-SEP 24-SEP 25-SEP 26-SEP
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