Reliable expertise. We have extensive experience and technical expertise in the financial institutions industry. Our professionals are prepared to help you address any challenge and leverage every opportunity. Ryan Abdoo, partner ryan.abdoo@plantemoran.com Scott Petree, partner scott.petree@plantemoran.com plantemoran.com A BANK THAT DEMONSTRATES IT TRULY UNDERSTANDS AND CARES ABOUT INDIVIDUAL NEEDS WILL CREATE A MEANINGFUL RELATIONSHIP WITH THAT EMPLOYEE AND STRENGTHEN RETENTION IN THE PROCESS. QUOTE OF THE MONTH “Don’t tell people how to do things; tell them what to do and let them surprise you with their results.” — George S. Patton, General in the U.S. Army want to see advancement opportunities early on, so developing and helping them fulfill a career path speaks to their needs. Others seek support from the bank so they can tend to their families — aging parents, young children and more — and providing flexible work schedules makes all the difference. A bank that demonstrates it truly understands and cares about individual needs will create a meaningful relationship with that employee and strengthen retention in the process. Of course, there is the reality of compensation. Our employees care about making a difference and took jobs with us because they see the impact we have in the community. But if they can’t meet their financial needs, they will seek higher-paying options. That reality has to be reflected in our budget. In fact, my bank recently undertook compensation studies to determine where we needed to make marketlevel increases. It’s something we all need to do consistently to be sure we are being fair to the key people we want to keep. Yet, the deciding factor in someone’s decision to join or remain a part of our banks comes down to whether they truly feel a part of it. So, continue to extend that relationship banking approach to your employees. Connect with them and make them a part of your bank family. Provide them with the same individualized attention you give to your customers. Those actions speak volumes, and when it comes to compensation, they are worth their weight in gold. INDEPENDENT REPORT | 11
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