Pub. 3 2024 Issue 2

CONTENTS 04 Support the ICBC’s Associate Members! 06 EXECUTIVE DIRECTOR’S MESSAGE Establishing a Strong Foundation for the Next Generation of Colorado Community Bankers By Michael Van Norstrand, Executive Director, ICBC 08 FLOURISH Putting the Person in Personalized Marketing By Rebeca Romero Rainey, President and CEO, ICBA 09 ICBC Preferred Providers 10 FROM THE TOP Continuing the Community Bank Legacy By Derek Williams, ICBA Chairman, President and CEO of Century Bank & Trust 11 2024 Conference Calendar 12 Steering Banks Towards Future-Ready Banking By Wendi Klein, VP Marketing & Communication, Alogent, ICBC Associate Member 14 What Are Bankers’ Top Priorities for 2024? By Allison Maddock, Chief Product Officer, CSI, ICBC Associate Member 16 ICBC 2024 Roundtables Tour de Colorado 17 What Ghosting Says About You and Your Bank By Theodore A. Rosen, President, Expert Business Development, ICBC Associate Member 19 51st ICBC 2024 Annual Convention 20 Recession Proofing How To Benefit From a Lull in the Economy By Jim Reber, President and CEO, ICBA Securities , ICBC Associate Member 22 ICBA Advocacy Capital Summit 23 The Value of Reimagining Commercial Payments By Matt Helsing, SVP & Northwest Regional Manager, PCBB, ICBC Associate Member 24 Community Bankers School 25 Colorado Bank M&A Briefing An Overview of the Local Banking Landscape By Olsen Palmer, ICBC Associate Member 31 The Power of Inquiry Leadership Success Through Asking Questions By Connie West, Gallup Certified Strengths Coach, Regional Vice President, The James Paul Group, ICBC Associate Member 06 14 17 CONNECT Like us on Facebook ICBColo Connect with us ICBColo Follow us on X ICBColo Give us a call 303.832.2000 Follow us on Instagram ICBColo PUB 3. 2024 ISSUE 2 INDEPENDENT REPORT | 3

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