Pub. 3 2024 Issue 4

RISKS OF USING AI IN BSA/AML COMPLIANCE By Sharvelle Washington Assistant Vice President, Compliance & Risk, Bankers’ Bank of the West, ICBC Preferred Provider and Member Artificial Intelligence (AI) is transforming the banking industry, including compliance with the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations. While AI offers significant advantages, such as enhanced efficiency and improved detection of suspicious activities, it also introduces unique risks. We will explore these risks and provide insights into how community banks can manage them effectively. UNDERSTANDING THE ROLE OF AI IN BSA/AML COMPLIANCE AI technologies, such as machine learning and natural language processing, enhance BSA/AML compliance by: • Automating Transaction Monitoring AI processes vast amounts of transaction data to identify patterns indicative of money laundering. • Customer Due Diligence (CDD) AI streamlines the CDD process by quickly analyzing customer data and identifying high-risk individuals. • Fraud Detection AI systems detect anomalies and flag potentially fraudulent transactions more accurately than traditional methods. KEY RISKS OF USING AI IN BSA/AML COMPLIANCE While AI offers many benefits, it also comes with significant risks: • Regulatory Uncertainty The use of AI in compliance is a relatively new area, and regulatory frameworks are still evolving. This uncertainty can create challenges for community banks in ensuring that their AI‑driven compliance programs meet current and future regulatory requirements. • Lack of Transparency AI systems, especially those using complex machine learning algorithms, often operate as “black boxes” with decision‑making processes that are not easily understood. This lack of transparency can make it difficult for compliance officers to explain and justify the AI’s decisions to regulators and stakeholders. • Data Privacy and Security AI systems require large volumes of data to function effectively. Managing and protecting this data is crucial, as any breach could lead to significant privacy violations and regulatory penalties. • Over-Reliance on Technology While AI can significantly enhance compliance efforts, over‑reliance on technology without adequate human oversight can lead to missed risks. Human judgment is essential to interpret AI findings and make informed decisions. MANAGING AI RISKS IN BSA/AML COMPLIANCE To effectively manage the risks associated with AI, community banks should implement strategies to mitigate or reduce the associated risks. • Staying Well-informed of Regulatory Changes Regularly monitor regulatory developments related to AI and BSA/AML compliance. Engage with regulators to understand their expectations and ensure that your AI systems meet compliance requirements. • Enhancing Transparency Utilize AI explainability tools to understand and articulate how AI systems make decisions. Maintain thorough documentation of AI models, including their design, data sources and decision‑making processes. • Ensuring Data Privacy and Security Encrypt data both in transit and at rest to protect it from unauthorized access. Access Controls: Implement strict access controls to ensure that only authorized personnel can access sensitive data. • Maintaining Human Oversight Implement a “human-in-the-loop” approach where human experts review and validate AI-generated alerts and decisions. Train compliance staff on how to effectively work with AI systems and interpret their outputs. CONCLUSION AI holds great promise for enhancing BSA/AML compliance but also introduces significant risks that need careful management. By understanding these risks and implementing robust risk management strategies, community banks can leverage AI to strengthen their compliance programs while safeguarding against potential pitfalls. This article is based on discussions with compliance officers and research conducted across the U.S. over the past year. 14 | INDEPENDENT REPORT

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