EPIC is proud of its partnership with more than 300 California dealerships and is the CNCDA’s only licensed broker for Health Insurance and Workers’ Compensation. As the dealers’ consultant, experience what EPIC can do for you today, including: • A team producing real results and decades of experience with dealerships and their specific needs • Proprietary Workers’ Compensation and specific insurance products tailored for dealerships • Full compliance, along with audit and claims management EPICBROKERS.COM ©2023 Edgewood Partners Insurance Center. All rights reserved. | CA License: 0B29370 LEARN MORE ABOUT OUR SERVICES BY CONTACTING: Alison McCallum (949) 422-6431 alison.mccallum@epicbrokers.com Eric Kitei (949) 228-2779 eric.kitei@epicbrokers.com Switching gears a little bit, we asked him to paint a picture of the “best day in the business” and how it looked for him. He said, “Saturday is our biggest day for sales and service, so I get pretty fired up about that day. We often sell 40 cars and service 150 cars. We have our highest energy that morning and day because it is just a busy day all the way around. Being part of that is an absolute rush, and we have sunshine to top it off. I love sunshine so much.” When we asked him if he’d ever experienced an “aha” moment in his career and how it mattered in his life and work, he told us, “I started my first general manager job in 1992 at a Honda store that had never done well. I focused on teamwork. We pulled together and did whatever it took to win. Toyota had always beat that store in the market, but we outsold Toyota for 42 months in a row. It was thrilling. That is when everything started for me.” He continued, “The biggest thing I learned from that experience was the importance of caring for everyone on your team. ‘Care’ is the one word that takes a business and turns it into a family. If you genuinely care about your people, they care back. People can’t wait to get to work and don’t want to leave.” Next, we asked Brad how he came to be involved with GLANCDA. He told us that when he first arrived in California, a friend introduced him to Daryl Holter, a board member. “I told him I wanted to get involved, he recommended the organization, and I joined immediately.” He told us it has been a pretty amazing experience. “GLANCDA lets our voices be heard in all the places where it needs to be heard to protect us against laws that are not dealer friendly or advantageous.” Further, he explained, “When you join, you are giving back to the business that has been so good to you. It is great to be a part of helping the dealer body have dealer support.” We then wondered how his membership in GLANCDA has benefited him and the business and what he would say to someone thinking of joining. He said, “This organization has the best interests of the dealer body in mind. When you join, your membership shows you truly care about the industry and making the dealer business as good as possible.” Community service is an important part of any dealership, so we asked Brad to tell us about the experiences he and his dealerships have had in this effort. “We always look for good things to help the community every month and quarter,” he told us. “We just adopted the highway around the dealership and donated an entire workout gym for the fire station down the street. We always have something going on.” We then asked him to share with the GLANCDA readers and us what he does for fun, if he has any hobbies, and to tell us about his family. He told us he enjoys racing cars, although he doesn’t currently own a race car. “I want to get back to that,” he said. Also, he told us his family “tries to get on the boat at least once a weekend. We all love boating.” “I met my wife Jill in Indiana because our parents are friends,” he continued. “We lived on a lake four houses away from each other and went out for a date on a boat. That was it. We’ve been married now for 33 years.” He and Jill have three children: daughter Kylie (32), son Quincy (30) and another son, Cooper (26). “My two boys work with me. One is a general sales manager, and the other is our sales and e-commerce director. My daughter works for the Mullen agency for Acura, so they are all in the business.” He and Jill also have three grandchildren. “We spend a lot of time together,” he said, smiling. We asked for a final summary of our interview and how he wanted to end the article. His response was simple. “You have one life, one time and one try. Every day matters and is a blessing. Enjoy it to the fullest.” Good advice, indeed.
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