Originally founded in 1907, the Greater Los Angeles New Car Dealers Association provides valuable educational and philanthropic benefits to the Los Angeles Community. The Association believes that involvement with local charitable organizations makes a positive difference for everyone involved. We are GLANCDA PRESIDENT Howard Tenenbaum Keyes Automotive Group VICE PRESIDENT Jeanne Brewer Acura of Glendale SECRETARY/TREASURER Evan Ellis Fiat and Alfa Romeo of Glendale IMMEDIATE PAST PRESIDENT David Ellis Ellis Family Stores - Glendale GLANCDA DIRECTORS Tim Smith Pete Smith Ian Thomas Robb Hernandez Matt Browning Brad Mugg Rinaldi Halim GLANCDA BOARD OF DIRECTORS ©2023 Greater Los Angeles New Car Dealers Association | The newsLINK Group, LLC. All rights reserved. Los Angeles Dealer is published four times each year by The newsLINK Group, LLC for GLANCDA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of GLANCDA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Los Angeles Dealer is a collective work, and as such, some articles are submitted by authors who are independent of GLANCDA. While GLANCDA encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 06 | President’s Message Membership Update By Howard Tenenbaum, President 08 | Training the Auto Technicians of Tomorrow 10 | Getting to Know Priscilla Englert Automotive and Toyota T-TEN Instructor at Citrus College 14 | Getting to Know Wendy Lucko Automotive Technology Instructor — CTE Division, Pasadena City College 17 | Congratulations GLANCDA! 2023 Hermes Awards Winner! 18 | GLANCDA’s Workforce Development Efforts and Events 20 | How Car Dealers Shaped Los Angeles and the Auto Industry 24 | Ask Alison By Alison McCallum, EPIC Insurance Brokers and Consultants 26 | EVs and the Service Department By Justin Carr, Vice President, Warranty Processing Company 28 | Planning for Dealership Succession Dividing Multiple Dealerships Amongst Family By Duncan Moseley, Managing Director, Business Transition Advisory Group, Truist Wealth 700 North Central Avenue, Suite 320 Glendale, CA 91203 213-748-0243 | fax 213-748-0245 4
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