Pub. 11 2024 Issue 1

President's Message - Driving Positive Change and Prosperity 6
Getting to Know New GLANCDA Board Member Charles Ma 8
You're Invited! GLANCDA Member Luncheon & Annual Meeting 11
Ask Allison - Controlling Your Dealerships’ Healthcare Costs 12
Congratulations Pete Smith! 15
Getting to Know Our New GLANCDA Board Member Peter Browning 16
Control What You Can 18
How to Build a Consumer-Friendly Service Experience That Is Efficient 20
Buy-Sell: Identifying Unique Considerations When One Party Is a Foreign Entity 22

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