©2024 Greater Los Angeles New Car Dealers Association | The newsLINK Group LLC. All rights reserved. Los Angeles Dealer is published four times each year by The newsLINK Group LLC for GLANCDA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of GLANCDA, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Los Angeles Dealer is a collective work, and as such, some articles are submitted by authors who are independent of GLANCDA. While GLANCDA encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. We are GLANCDA 4 President’s Message The Collective Strength of Members By Howard Tenenbaum, President, GLANCDA, Keyes Automotive Group 6 Ask Alison How To Help Attract and Retain Top Talent for Your Dealership By Alison McCallum, Principal, EPIC Insurance Brokers and Consultants 8 Manning Leaver Legal Lane Lemon Law 101 By Timothy D. Robinett, Esq., Partner, Manning, Leaver, Bruder & Berberich LLP 12 Why Auto Shows Are More Important Than Ever By LA Auto Show and AutoMobility LA 16 Safe Driving at Work By Sam Celly, BChE MChE, JD CSP, Celly Services Inc. 20 When Saying Less Gets You More 22 Los Angeles Auto Outlook October 2024 26 Upcoming Events Originally founded in 1907, the Greater Los Angeles New Car Dealers Association provides valuable educational and philanthropic benefits to the Los Angeles Community. The association believes that involvement with local charitable organizations makes a positive difference for everyone involved. PRESIDENT Howard Tenenbaum Keyes Automotive Group VICE PRESIDENT Jeanne Brewer Acura of Glendale SECRETARY/TREASURER Evan Ellis FIAT and Alfa Romeo of Glendale IMMEDIATE PAST PRESIDENT David Ellis Ellis Family Stores - Glendale GLANCDA DIRECTORS Tim Smith Pete Smith Ian Thomas Robb Hernandez Brad Mugg Rinaldi Halim Charles Ma Peter Browning 700 N. Central Ave., Ste. 320 Glendale, CA 91203 (213) 748-0243 | fax (213) 748-0245 GLANCDA BOARD OF DIRECTORS 3
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