Pub. 9 2021-2022 Issue 4

700 North Central Avenue, Suite 320 Glendale CA 91203 213-748-0243 | fax 213-748-0245 GLANCDA BOARD OF DIRECTORS 18 14 Originally founded in 1907, the Greater Los Angeles New Car Dealers Association provides valuable educational and philanthropic benefits to the Los Angeles Community. The Association believes that involvement with local charitable organizations makes a positive difference for everyone involved. We are GLANCDA ©2022 Greater Los Angeles New Car Dealers Association | The newsLINK Group, LLC. All rights reserved. Los Angeles Dealer is published four times each year by The newsLINK Group, LLC for GLANCDA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of GLANCDA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Los Angeles Dealer is a collective work, and as such, some articles are submitted by authors who are independent of GLANCDA. While GLANCDA encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. PRESIDENT David Ellis Glendale Dodge Chrysler Jeep VICE PRESIDENT Howard Tenenbaum Keyes Automotive Group SECRETARY/TREASURER Jeanne Brewer Acura of Glendale IMMEDIATE PAST PRESIDENT Fritz Hitchcock Hitchcock Automotive Resources GLANCDA DIRECTORS Jake Kahen Ian Thomas Peter Hoffman Darryl Holter Pete Smith Tim Smith Matt Browning Evan Ellis 2 | President's Message 4 | Weighing In on EVs and the Value of Dealerships 8 | Combating Catalytic Converter Theft 10 | Robb Hernandez — Carrying on a Family Legacy 14 | Auto Buying Preferences 18 | The Pandemic Has Changed the Way Dealerships Do Business 1 Pub. 9, Issue 4

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