Pub. 12 2024 Issue 4

President’s Message Thankful for Our Montana Community Bankers	4
Executive Director’s Message: Finishing the Year Strong	6
Flourish: Communication Is Key To Mitigating Fraud	8
From the Top: Conquering Check Fraud One Check at a Time	10
October, Effectively	12
Women in Banking Conference Recap	14
Featured Associate Member: Collection Professionals Inc.	16
Managing Customer Complaints Is Important to an Effective CMS	18
MIB Upcoming Events	21
University of Montana Tailgate	22
Montana State University Tailgate	23
2024 MIB Membership Directory	24
MIB Associate Member Resource Guide	25
MIB Associate Member Banks	26
Bank Training Webinars	27

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