continued to grow, Chevrolet’s stand-alone Quick Lube model seemed to be a good solution. In 2003, we forged ahead with building a two-bay Quick Lube, which helped the flow within the service department and showed extensive growth in our customer base. During this time, personalization of vehicles with accessories was in demand. In 2008, we further expanded by building a state-ofthe-art accessories store selling and installing the full range of accessories such as grill guards, running boards, stereos, light packages, remote starters, window tinting and more. The facility included a Rhino lining spray booth and a down draft paint booth. Then, in 2014, we tore down the old and built a new six-bay Quick Lube with a full basement to better address the needs of our service customers. Finally, in 2022, we acquired the Ford store in Miles City, giving us the opportunity for further growth in our sales and service operations. Between all locations, we now total over 70 employees and retail about 80 units a month. After all of that, to answer your question, no, I did not also aspire to be in the automotive industry; however, business was the direction I thought I would pursue. Are there any specific individuals who had a major impact on your career? My parents, Carl and Ardella, have had a major impact on my life, including my career. The example they set instilled in me the importance of having strong moral values, a hard work ethic and compassion for others and how they should be treated. That heritage has defined who I am today. What is the most rewarding part of your career? I feel the most rewarding part of my job as a dealer principal is watching my employees grow in their careers as a salesperson, technician, office personnel and even management-level positions. Seeing growth in each employee and the difference that has taken place in their lives when they are able to be a part of decision-making and daily activities. Also, when they let you know that they love their job and working for you, it feels like being part of the family. Another reward in this business is when you are contacted by a customer expressing their appreciation for what have done for them, taking care of their automotive needs and giving them the best service possible. As I reflect and look back at my career, I see God's hand and His plan for my life. He has guided me through many changes, from education to the retail car business. I am very blessed. The values that my parents instilled in me have served me well, and I am so grateful. My life and my career are rewarding. What do you think will be some of the dominant trends within the auto industry in the next 5-10 years? I think alternative fuel sources, whether it be electric or something else, are going to be the biggest change. It’s a big shift because, especially in Montana, the infrastructure isn't ready to go full electric. There are too many miles between charging stations, and the grids aren't quite ready. I think there are going to be many good things that are happening with the quality of the vehicles that are being produced. There is a lot to look forward to. Are you involved in any civic or charitable organizations? In the area of community service, we have supported organizations that directly impact the youth in our area, including 4-H; youth hockey, soccer, and baseball; local rodeos; the CABA (Continental Amateur Baseball Association) World Series; Miles City ROCKS (Raising Our Community Kids Safely), an after school program; Special Olympics Montana; and Erin’s 13
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