Since 1857, Cline Williams has devoted attention to the unique needs of the banking and nancial services industries. Since then, we have provided our clients with the resources they need in the areas that are most important to them – from lending and collections, to regulatory compliance, to mergers and acquisitions, and so much more. We’re more than a law rm. We’re a partner for your bank. LINCOLN I OMAHA I AURORA I FORT COLLINS I HOLYOKE WE’RE YOUR PARTNER IN BANKING. 2120 South 72nd Street, Suite 1200, Omaha 402.391.6777 www.crokerlaw.com respondents specifically noted the responsiveness of the NBA staff who support these programs and the importance of having an NBA staff advocate to help with claims navigation when needed. 9. Approximately 50% of respondents utilize NBISCO for insurance coverage. Seventy percent of these rated the knowledge and responsiveness of the NBISCO staff as “excellent.” 10. When asked about the issues that need NBA focus moving forward, the attraction and retention of banker talent was the number one priority. Participants also mentioned the need for pushing back against credit unions and Farm Credit, fighting regulatory overreach, young banker education, using enhanced cyber tools, having human resources assistance and consulting, helping address Community Reinvestment Act requirements, and offering Medicare supplement insurance coverage as a priority for the NBA and NBISCO. I am honored to work with an engaged NBA team that supports the work of our bank members in a professional and highly effective way. They truly epitomize exceptional customer service, typically with a smile and a hello (and sometimes a hearty laugh). Clearly, we have much to celebrate and even more to look forward to as we move into 2023! 9
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