have not triggered serious non-payment defaults. So your best opportunity to identify problem loans and enhance their collectability comes when borrowers request their existing loans be extended, rolled over or consolidated with new extensions of credit. Too many lenders agree to these requests in exchange for little or nothing in return, even though most borrowers would be willing to grant concessions under these circumstances. These opportunities are the doorway to implementing other enhancements discussed below. 2. Look for signals of distress in nonobvious places. You don’t have to rely on the borrower to give you the information you need. You may be surprised what people make publicly available about themselves, their friends and family members. Investigate and see if you come across anything worth asking the borrower about (e.g., pictures posted on social media showing the borrower driving around town in his new sports car the same day he asked you for a loan extension). Also, if you have access to the borrower’s bank statements (e.g., under a deposit account control agreement), have someone review the borrower’s recent cash flow activity. In addition to helpful information about the borrower’s business relationships and spending priorities with other creditors, you may find undisclosed assets, new business ventures or even evidence of fraud. For example, in a recent lender engagement, I discovered the borrower, who had been in default and not paid my client for several years, had entered into an undisclosed land sale contract that he was using to siphon off and hide my client’s cash collateral. Reviewing the borrower’s account statements, I noticed small but frequent payments over the last few years, all going to one individual (a relative of the borrower). Upon further investigation, that individual turned out to be the record owner of farmland he was “selling” to the borrower in exchange for payments that should have been used to repay my client. If that had been one of your borrowers and even assuming he was current on his payments, would you agree to roll over his loan? To lend him additional money? 3. Enhance collectability by fixing mistakes in the original loan documents. Take the time to have someone carefully go over the original loan documents and check for any mistakes or omissions, whether any assumptions made when the loan was originated need adjustment, and whether you continue to have valid, perfected security interests in all of your original collateral. Then ask the borrower to agree to any amendments needed to correct or adjust the original loan documents. Because these enhancements merely ensure the original intent of the parties is realized, an honest borrower should not push back on this request. 4. Enhance collectability by securing additional new collateral. This isn’t a novel concept, although lenders already using this strategy don’t always benefit from traditional grants of additional collateral (e.g., taking a second lien in assets that would fail to produce enough proceeds to pay off the first lien in an enforcement scenario). Lenders should think “outside the box” when requesting additional collateral. Try requesting a lien in an asset of particular importance to a borrower requesting a rollover or extension, even though the asset itself may have little or no liquidation value in your hands (e.g., trademark and brand assets in a borrower’s pet project). Remember, borrowers can only lose assets they pledged as collateral if they are unable or unwilling to fulfill their contractual obligations. If you ask for more collateral and a borrower pushes back too hard, it may mean the rollover or extension they requested involves greater credit risk than you thought before you asked. Finally, those who lend to businesses entitled to receive government assistance payments may be able to take a lien in those payments under certain circumstances. For example, a lender to a farmer receiving federal farm program payments may collect those payments if the farmer previously assigned them to the lender as collateral by executing the proper Farm Service Agency paperwork. 5. Explore and exploit opportunities to sell loans to distressed investors. Too many banks and traditional lenders ignore opportunities to get rid of “problem” loans until it is too late. Today’s secondary market is saturated with private capital providers looking to invest in distressed situations of virtually all sizes and risk levels. Typically, these investors provide additional rescue financing and turnaround expertise that original lenders can’t or won’t provide, with an expectation the borrower will return to financial health and payoff both the rescue financing and existing loan in full. As a result, these investors will often purchase existing loans for a price near or even above the returns originating lenders would realistically collect if they retained and worked the Counselor's Corner — continued from page 17 NEBANKERS.ORG 18
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