Smishing Content Malicious actors can be creative when it comes to crafting a believable message. Though all messages should be scrutinized before taking action, certain topics have become popular for smishing. Users should take extra caution when reviewing these types of messages: • Messages about finances (banking, investments, retirement, etc.). • Messages about package deliveries (Amazon, UPS, FedEx, etc.). • Messages from tech companies (Apple, Google, Microsoft, etc.). • Messages from public authorities or government agencies (IRS, FBI, law enforcement, etc.). • Messages about newsworthy topics (emergencies, natural disaster aid, etc.). Red Flags Texting has become so prevalent in our society that it’s commonplace to receive texts from retailers, banks, healthcare providers, schools, etc. Here are some additional tips to help users tell the difference between malicious smishing messages and harmless appointment reminders: • The sending phone number is unknown to the recipient. • The sending phone number is an email address. • The message implies a sense of urgency. 27 NEBRASKA BANKER
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