NJ CAR Workforce Development

SERVICE MANAGER FIXED OPS DIRECTOR FIXED OPS MANAGER SERVICE ADVISOR ADVISOR ASSISTANT SERVICE MANAGER ASSISTANT GENERAL MANAGER DEALERSHIP OWNER Skilled at problem-solving Prefers to use math to solve problems Enjoys helping and learning about people Desires to help customers overcome obstacles PROFESSIONAL GOAL A service advisor’s goal is to build consumer trust maintain satisfaction. ROLE-ALIGNING PERSONAL QUALITIES

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