Pub. 20 2021-2022 Issue 3

Table of Contents	4
Chairwoman’s Message	6
2021 New Jersey Governor’s Race — A Few Words With Governor Phil Murphy, Democratic Candidate For Governor	8
2021 New Jersey Governor’s Race — A Few Words With Jack Ciattarelli, Republican Candidate For Governor	10
5 Questions With...	12
Importance of Measuring the Customer Experience & Engagement for Online Shoppers	18
An Update On The Charge Up New Jersey EV Incentive Program	22
Franchised New Car Dea lerships Partner with New Jersey State Police	26
Legislation in the Final Months of an Election year	27
The Race to Digital Retailing: How to Win in a Competitive Landscape	28
What’s New With NJ CAR Services? New Website Launches & New Electronic Forms Available	29
Advertiser Index	30

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