Pub. 16 2019 Issue 1

Issue 1 • 2019 1 O V E R A C E N T U R Y : B U I L D I N G B E T T E R B A N K S - H E L P I N G N E W M E X I C O R E A L I Z E D R E A M S Our Mission The mission of the New Mexico Bankers Association (NMBA) is to serve member bank needs by acting as New Mexico banking’s representative to government, the public, and the industry; pro - viding resources, education and information to enhance the opportunities for success in banking; promoting unity within the industry on common issues; and seeking to improve the regulatory climate to the end that banks can profitably compete in the providing of financial and related products and services. 2019 NMBA Board of Directors President John Gulas Los Alamos National Bank PO Box 60 Los Alamos, NM 87544-0050 President-Elect Jason Wyatt Western Commerce Bank 212 North Canal Street Carlsbad, NM 88220 Secretary/Treasurer Ron Wiser Bank of the Southwest PO Box 1638 Roswell, NM 87202-1108 Immediate Past President Michael Lowrimore Bank of the West 303 Roma Avenue, NW Albuquerque, NM 87102 Executive Vice President John W. Anderson New Mexico Bankers Association 316 Osuna NE, Suite 502 Albuquerque, NM 87107 Term Expiring 2019 Sheila Matthews Four Corners Community Bank 500 W. Main Suite 101 Farmington, NM 87401 Steve Muell First National Bank 414 10th St. Alamogordo, NM 88310 Jay Jenkins Carlsbad Nation PO Box 1359 Carlsbad, NM 88220 Term Expiring 2020 Stephen Puntch Pioneer Bank PO Box 130 Roswell, NM 88202 Danny Beyhan The Citizens Bank, Farmington PO Box 4140 Farmington, NM 87499 Lonnie Talbert Southwest Capital Bank 1410 Central Ave, SW Albuquerque, NM 87104 Term Expiring 2021 Scott Czarniak First National 1870 7300 Jefferson St., NE Albuquerque, NM 87109 David Hockmuth Wells Fargo Bank, NA 200 Lomas, NW Albuquerque, NM 87102 Mark Horn Pinnacle Bank 107 W. Aztec Ave. Gallup, NM 87301 ISSUE 12019 PAGE 2 President’sMessage – JohnS.Gulas DiversifyingOur Most Important Asset –RobNichols PAGE 10 GoodNews for Banks:Congress MakesWay forReciprocal Deposits –ChuckMcBrayer PAGE 8 PhotoCredit: JimRenfrow PAGE 14 WhyBoards& ManagementShould CareAboutBoth Cybersecurity and ITManagement Practices! –MarkAllers 2 PRESIDENT'S MESSAGE By John S. Gulas, New Mexico Bankers Association President 4 EXECUTIVE VICE PRESIDENT’S MESSAGE By John W. Anderson, Executive Vice President, New Mexico Bankers Association 8 DIVERSIFYING OUR MOST IMPORTANT ASSET By Rob Nichols, President and CEO American Bankers Association 10 GOOD NEWS FOR BANKS: CONGRESS MAKES WAY FOR RECIPROCAL DEPOSITS By Chuck McBrayer, Regional Director, Promontory Interfinancial Network, LLC 12 SOCIAL DEMOCRACY: WHAT DOES IT REALLY MEAN? By Mark Anderson, NMBA Legal and Legislative Assistant 14 WHY BOARDS & MANAGEMENT SHOULD CARE ABOUT BOTH CYBERSECURITY AND IT MANAGEMENT PRACTICES! By Mark Allers, IP Services 16 BEST PRACTICES FOR THE ULTIMATE CUSTOMER ACQUISITION EXPERIENCE By Laura Ryan, CSI 18 MARIJUANA BANKING IN 2019 By Silvia Garcia Maggio, Deputy General Counsel, Compliance Alliance 21 BANK NEWS ©2019 The New Mexico Bankers Association (NMBA) | The newsLINK Group, LLC. All rights reserved. The New Mexico Bankers Association Quarterly is published four times each year by The newsLINK Group, LLC for the New Mexico Bankers Association (NMBA) and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consid - eration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the The New Mexico Bankers Association (NMBA), its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The New Mexico Bankers Association Quarterly is a collective work and as such some articles are submitted by authors that are independent of the New Mexico Bankers Association (NMBA). While the New Mexico Bankers As - sociation Quarterly encourages a first print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003.