15 Did you always intend to join the family company? Please tell us about your decision. I knew from the time I was little that I wanted to be a part of this company. I always enjoyed working alongside my dad, and I knew it was something I would want to do for my career. I also saw how much my dad loved doing this for a living, and I knew I would want to find that same joy. How has your perspective about the company changed as you have grown up, held positions within the company, and become president? As a child, I only saw the benefits of a family business. I didn’t see the long hours and sacrifices my parents put into it. As I have grown inside the company, I have seen those long days and hours and what this company means to so many other people. We have such a great core of employees that make this company go. I now also see the time and efforts put in by everybody in our company. As I started shadowing my dad around the office, I also learned of the great joy he got from watching everyone around him succeed. He loved seeing people grow and better their lives, personally or financially. He just loved seeing those in our company thrive. What has each job you’ve held contributed to your understanding of your company? The requirement my dad gave me was to work my way up and prove myself. When I was in high school, I worked part-time in the warehouse. During college, I spent an entire summer on our service crews. After graduating from BYU, I worked on job sites and installed products. These experiences gave me a true appreciation for how the process works. I learned how our installation crews dealt with issues on job sites that aren’t on the shop drawings. I also learned how important job site safety is. We have always taken that very seriously, and after spending a couple of years on job sites, I will continue that tradition always. The company website lists your products as daylighting solutions, space management solutions, fire and smoke containment, and commercial openings. What would you like architects to know about each of these products other than what is on the website? We know we are partnered with the very best manufacturers in the industry. Their ideals and goals align with ours, and we have long-term and successful partnerships with each one. This approach allows us to stand behind everything we do and gives architects the confidence that we will perform for their clients. Why did the company choose to focus on these products? We found that these products go to market in the same fashion; we help architects detail and specify each product. All these products require factory-trained technicians to ensure proper installation and function. In addition, our company services and maintains all our products for the life of the building. We have two full-time service technicians who only focus on ensuring that our products operate to the highest standards. For example, our technicians still service operable walls my grandfather installed in the 1950s! What are the advantages of working with commercial organizations? We have found our products lead us in that direction. We know we are partnered with the very best manufacturers in the industry. Their ideals and goals align with ours, and we have long-term and successful partnerships with each one. This approach allows us to stand behind everything we do and gives architects the confidence that we will perform for their clients. — continued on page 16
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