Pub. 11 2021 Issue 3

4 azbankers.org Paul Hickman President & CEO Bill Ridenour General Council Fennmore Craig Steven Killian Director of Government Relations Kerensa Williams Director of Operations Carly Friday Membership & Government Relations Coordinator 111 West Monroe, Suite 440 Phoenix, Arizona 85003 Phone: (602) 258-1200 AZBA OFFICERS, DIRECTORS AND STAFF 2020-2021 AZBA STAFF IN THIS ISSUE @ 2021 Arizona Banker Association (AzBA) |The newsLINK Group, LLC. All rights reserved. The Arizona Banker is published four times each year by The newsLINK Group, LLC for AzBA and is the official publication for the association. The information contained in this publication is intended to provide general information for review and consideration. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your specific circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the association, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Arizona Banker is a collective work, and as such, some articles are submitted by authors who are independent of AzBA. While AzBA and the newsLINK Group encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact The newsLINK Group at 855-747-4003. 6 Banking On Inclusion: America’s Banks Embrace Bank On Movement 8 AzBA’s Annual August Congressional Roundtable 9 Under The Copper Dome: 2021 Session Recap and Political Update 10 2021 Arizona & Colorado Bankers Conference 12 Interested in Cutting Customer Service Costs by 30%? Let’s Chat. 14 Four Critical Reminders to Transition from LIBOR to SOFR 15 The Black and White of TRID Timing 18 Digital Banking: Facing Operational Challenges and Strategic Opportunities 20 Digital Personalization: 33% Say It’s Not Worth the Risk 22 How Community Banks Can Prepare for CECL Changes Banking Equipment and Security Services Bankers Bank of the West..............................................Page 13 Bell Bank..........................................................................Page 2 Equipment Leasing Equipment Leasing Services, L.L.C..................................Page 5 Financial United Bankers Bank....................................................Page 17 BHG Bank Group.................................................................OBC Independent Trust Companies Zia Trust, Inc...................................................................Page 7 Cannabis Banking Shield Compliance...........................................................Page 3 OFFICERS Brian Schwallie Chairman Head of Commercial Deposits and Payments U.S. Bank Jack Barry Immediate-Past Chairman Chairman and CEO Enterprise Bank & Trust Brad Parker Chairman-elect Phoenix City President BBVA Scott Vanderpool Vice Chairman/Secretary Market Executive Bank of America Rob Schwister Treasurer Market President Alerus Financial MEMBERS AT LARGE Kyle Becton Market Executive JP Morgan Chase Bank Neal Crapo Executive Vice President Wells Fargo Don Garner CEO Alliance Bank of Arizona Joel Johnson Executive Vice President First Bank Kyle Kennedy Phoenix President Bell Bank Dave Matthews Senior Vice President/Regional President Bank 34 Dave Ralston Arizona Market CEO BOK Financial Brian Riley President & CEO Foothills Bank Dina Ryan Director/Southwest Region State and Local Government Relations Citigroup Patrick Strieck Head of Retail Banking BMO Harris Bank Ralph Tapscott President and CEO Horizon Community Bank Mark Young President and CEO National Bank of Arizona