Jay Kenney SVP & Southwest Regional Manager for PCBB pcbb.com | jkenney@pcbb.com Dedicated to serving the needs of community banks, PCBB’s comprehensive and robust set of solutions includes cash management, international services, lending solutions, and risk management advisory services. • Security measures, as many small businesses worry about fraud when it comes to cross-border transactions, knowing that their financial information is secure is essential. • Reduced costs, such as lower transfer fees and/or better exchange rates compared to other providers. • Ongoing communication, so that businesses can track the status of their payments in real-time and know when money has been safely received. Initiatives such as SWIFT gpi can allow a bank to offer their business customer more visibility regarding a payment’s status. • Efficiency and reliability to ensure funds are transferred quickly, and without hassles. Offering cross-border payment facilities — whether in-house or through a correspondent bank — should enable community banks to support their small business customers to expand internationally, grow their e-commerce business and work with suppliers around the world. Providing secure, efficient, reliable, and transparent services can help deepen long-term customer relationships, attract new business customers, and increase an institution’s fee income. If you’d like to offer international services to your small business customers, PCBB provides a full suite of international services that includes all those listed above, and even more payment options to help your small business customers expand their markets outside the U.S. To ensure our customers remain competitive, we make investments to keep up to date with industry and technology advancements, like FedNow and SWIFT gpi. w To continue this discussion, or for more information, please contact Jay Kenney. Providing secure, efficient, reliable, and transparent services can help deepen longterm customer relationships, attract new business customers, and increase an institution’s fee income. 23 THE ARIZONA BANKER
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