Pub. 10 2020 Issue 4

16 www.azbankers.org Giving Feedback Doesn’t Need to Be Stressful for a Manager By Bob Greening, Vice President, USource A N IMPORTANT ELEMENT OF EMPLOYEE DEVELOPMENT IS receiving relevant and timely feedback. Giving feedback is not easy for many managers, and can be downright stressful to the point where it is even avoided, leading to much more stress down the road! Listed below are helpful tips on providing effective feedback while reducing stress and anxiety for both the manager and the employee. Establish Trust A work environment where everyone feels respected and has a sense of self-worth enhances job motivation and commitment. Employees who feel valued are more willing to learn from feedback rather than discount it. Before providing feedback, it is important to develop a positive relationship with your employee. An employee who has experienced multiple positive moments with their manager will grow to trust that manager and be more receptive to construc - tive feedback. Provide Out of Kindness and Concern Do you give feedback to justify your own behavior, to appease another person or to elevate your self-importance? Or, do you have a genuine concern and sense of responsibility for the employee, desiring to guide and mentor? Feedback should be given from a place of caring for your employee’s learning and growth. Keep Anger Out of It Too often, feedback is given out of frustration and anger. If this is the case, take a step back and reflect again on the purpose of the