prefer a fully self-directed and independent approach to learning. In the financial sector, there are courses that are legally mandated. However, there is room to provide opportunities for cross training. Providing them with access to a course catalog will equip them with information and insight on other training topics available to them. Another way to provide flexibility in training is providing a choice in the format. For example, one employee may prefer the traditional format of training while another would rather watch a video including infographics and animation. The content is the same, however, giving a choice in the format allows for the flexibility and the opportunity to provide training that Gen Z desires. 3 – Meaning Gen Zers are often asking themselves, “Where does this job fit into my life?” rather than asking, “Where do I fit into this company?” A study by Barnes and Noble College shows that Gen Z students refuse to be passive learners. They don’t want to sit through training and take notes. Rather, they want to be immersed in the training experience and fully engaged. They prefer to be hands-on, constant learners. Robert Half reports that 64% of Gen Z job seekers are looking for career growth job opportunities, not just a paycheck. Connecting a Gen Z employee to why they need to take training will gain their buy-in and connect them to the content. In addition, providing them opportunities for professional development will engage them in further advancing their career. In the end, each generation has its own set of characteristics which makes them unique. L&D departments have a unique opportunity to shift and expand their training and education programs to meet the needs of a diverse set of employees. Becoming familiar with generational learning styles, motivators and how they prefer to consume information is key to developing effective training programs. This article is brought to you by BankWebinars.com as an example of a topic discussed during their webinars. We enjoyed talking about Gen Z and hope to see you during one of our online training sessions. Robert Half reports that 64% of Gen Z job seekers are looking for career growth job opportunities, not just a paycheck. Pub. 12 2023 Issue 1 17
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