Pub 12 2023 Issue 3

COVER PHOTO CAPTION ON PAGE 33 OFFICIAL PUBLICATION OF KANSAS BANKERS ASSOCIATION MAY/JUNE ISSUE 3 2023 2023 BANK LEADERS OF KANSAS

forvis.com/financial-services ASSURANCE / TAX / ADVISORY FOR unmatched industry insight, VISion matters FORVIS is a trademark of FORVIS, LLP, registration of which is pending with the U.S. Patent and Trademark Office. FORward VISion counts We applaud that the dreams you finance begin with a vision of making a positive impact in the communities you serve. Our vision is helping make yours a reality. Whether you’re looking to stay compliant, manage risk, or grow strategically, our forward-thinking professionals can help you prepare for what’s next. FORVIS—created by the merger of equals between BKD and DHG—has the enhanced capabilities of an expanded national platform and deepened industry intelligence to help your bank better navigate the financial services landscape and capitalize on your vision with interest.

Executive Doug Wareham, President & CEO Kathy Taylor, EVP, General Counsel Terri D. Thomas, EVP, COO Administration Alex Orel, SVP, Government Relations Eric Stofer, SVP, Chief Financial Officer Mary Taylor, SVP, Director of Communications & Marketing Julie Taylor, VP, Computer & Information Systems Sara Blubaugh, VP, Executive Assistant to the President & CEO Tommy Powell, KBEF/Robbins Banking Institute Director Bree Magee, Communications & Marketing Manager, YBOK Division Manager Education and Conferences Brenda L. Unruh, SVP, Director, Education & Conferences/ Strategic Partnerships Becky Milne, VP, Assistant Director Education & Conferences LeAnn Mott, VP, Education & Conferences Natalie Wareham, Events Manager J.W. Wells, Ag & Trust Division Manager Alana Seelbach, Receptionist/Special Projects Insurance Alex Greig, President, KBA Insurance, Inc. Kent Owens, SVP, KBA Insurance, Inc. Elizabeth Roche, SVP, Employee Benefits Administration Jenny Figge, SVP, Operations Cari Charter, AVP, KBA Insurance, Inc. Cole Thompson, Accounts Manager Legal/Compliance Jackie Kuhn, JD, VP, Staff Attorney Gwen Hill, JD, VP, Staff Attorney Jamie Sheik, JD, VP, Legal Dept. Manager Dylan Serrault, JD, VP, CFBS Manager Bobby Young, JD, VP, Staff Attorney Adeel Syed, JD, VP, Staff Attorney Kelly VanZwoll, JD, VP, Staff Attorney & Gov’t Relations Neal Barclay, AVP, Compliance Specialist/Auditor Jeff Narron, AVP, Compliance Specialist/Auditor Kerry Clark, JD, Staff Attorney & Publications Editor Lewis Walton, JD, Compliance Specialist/Auditor Erica Friedt, Compliance Operations Specialist Heather Williams, Compliance Operations Specialist/Auditor Meridith DeForest, Administrative Legal Assistant Sarah Lynch-Chaput, Legal Intern Gabe Walker, Legal Intern Tom Thomsen, Legal Intern © 2023 Kansas Bankers Association | The newsLINK Group, LLC. All rights reserved. The Kansas Banker is published six times each year by The newsLINK Group, LLC for the KBA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Kansas Bankers Association, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Kansas Banker is a collective work, and as such, some articles are submitted by authors who are independent of the Kansas Bankers Association. While the The Kansas Banker encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 6 Washington Update America’s Banks Are Stronger Together Rob Nichols, President and CEO, American Bankers Association 8 BLOK Session II Class Convenes in Kansas City 10 2023 Women in Banking Conference There Is Power and Purpose Behind the Pearls 14 2023 Bank Leaders of Kansas (BLOK) Alumni Academy 16 JAG-K and the KBA Week 18 Windows 11 vs. Windows 10 Should You Make the Switch? By Mike Gilmore, Chief Compliance Officer, RESULTS Technology 21 KBA New Endorsed Vendor: Abrigo 22 2023 KBA Golf Classic 24 In Memory 26 2023 MOKAN Trust & Financial Services Conference 28 Kansas Bankers Educational Foundation Awards Scholarships 32 KBA News 34 Calendar of Events

WASHIINGTON UPDATE he U.S. banking system has long been the envy of the world. The reasons for this are many, but at the core, it’s because our nation has cultivated a vibrant, thriving financial services sector made up of banks of all sizes, charters, business models and risk profiles. Each one of these institutions has an important role to play in the overall economic ecosystem: from the community bank guiding a family through the purchase of a first home, to the midsize bank helping a small business manage its cashflows, to the regional bank providing commercial loans to promote the building of new retail centers and office spaces, to the large, globally active institution that supplies credit to multinational firms that provide thousands of jobs in the U.S. The breadth and diversity of our financial services sector is something no one should ever take for granted. That’s why ABA joined forces with the nation’s 51 state bankers associations to deliver a powerful message to members of Congress in the aftermath of the Silicon Valley Bank and Signature Bank failures in March: the U.S. banking system remains the deepest and most resilient in the world, and policymakers in Washington need to keep it that way for the good of the country. That message continues to hold true in the wake of the unfortunate failure of First Republic Bank in early May. The sudden and swift collapse of these institutions is something that both banks and bank policymakers can and must learn from. But in recent days, there have been some in Washington who have seized this opportunity to advance misguided policy proposals — many of which have nothing to do with the failures of these banks. These include proposals that would make it significantly harder for community banks to compete and new capital requirements for larger banks that would limit their ability to lend at a time of economic uncertainty. The policy response to these failures should not place America’s competitive, thriving banking system at risk. Rather, we must seek solutions that preserve that competitive landscape and ensure that banks of all sizes with diverse business models are allowed to compete and succeed in serving the needs of their communities. To achieve that goal, we all must stand together as an industry and resist efforts to divide us. T By Rob Nichols, President and CEO, American Bankers Association AMERICA’S BANKS ARE STRONGER TOGETHER Past experience has taught us that we are stronger and most effective in our advocacy when we speak with one voice and that there can be harmful consequences when we don’t. In the days to come, there will be many conversations about the future of banking regulation, about potential changes to the deposit insurance system and what we can do to preserve the depth and diversity of our banking system. By speaking with a united voice on these and other issues, we can move our industry forward and work with policymakers to understand what happened at SVB, Signature and First Republic. But, even more importantly, we can reinforce the overwhelming strength and resilience of the U.S. banking sector and lift up the work our nation’s banks do every day to make our communities better. Email Rob at rnichols@aba.com. 6

Education is the foundation of performance for investment portfolio managers. This is the reason The Baker Group continues to bring our history of educational experience to a bond school designed specifically for new portfolio managers and those needing to learn the fundamentals of fixed income investing. The Baker Bond School will give attendees the knowledge to better understand the various types of securities available, how to analyze them effectively, and how to use that knowledge to build and manage a highperformance investment portfolio within the framework of the entire balance sheet. What You Will Learn • Fundamentals of bonds and bond market investing • Understanding the impact of the economy, monetary policy, and interest rates on the bond portfolio • Demystifying the complex world of bond analytics including pricing, duration, convexity, and total return • Characteristics of high performance portfolios and how industry allocations have changed over the years • Introduction to bond types, and the pros and cons of including each in your investment portfolio • How to develop an effective municipal credit analysis process The Baker Group pioneered asset/liability management (ALM) more than forty years ago when we developed the first computer based ALM program designed specifically for community banks in 1979. Since then, we have spent four decades educating financial institutions how to effectively use ALM strategies to manage risk and maximize performance. The Baker Group has developed an Asset/Liability Management School designed specifically for members of the ALCO and those needing to learn the fundamentals of ALM. The Baker ALM School will give attendees the knowledge to better understand the “who, what, why, and how” of ALM and the ALCO process. What You Will Learn • Fundamentals of asset/liability management including what it is and why we do it • Understanding the impact of the economy, monetary policy, and interest rates on the earnings and capital of the institution • Regulatory expectations to ensure you are always in compliance with the latest guidance and prepared for your next exam • Practical methodologies and recommendations for how to develop assumptions that are institution specific and regularly reviewed, stress-tested, and back-tested Baker Schools Great Educational Opportunities 2 August 8-9, 2023 Oklahoma City, OK Omni Oklahoma City Hotel Cost: $495 Baker ALM School Baker Bond School May 10-11, 2023 Oklahoma City, OK Omni Oklahoma City Hotel Cost: $495 12.5 hours of CPE credits will be earned for your attendance. 10 hours of CPE credits will be earned for your attendance. For more information and to register, go to GoBaker.com/alm-school-2023. For more information and to register, go to GoBaker.com/bond-school-2023. Who Should Attend These schools are designed for presidents, CEOs, CFOs, and members of the ALCO committee. Directors and anyone else involved in the asset/liability management process will also benefit from The Baker Group schools. Member: FINRA and SIPC www.GoBaker.com | 800.937.2257 Oklahoma City, OK | Austin, TX | Dallas, TX | Houston, TX Indianapolis, IN | Long Island, NY | Salt Lake City, UT | Springfield, IL

BLOK Session II CLASS CONVENES IN KANSAS CITY he 2023 BLOK class members met in Kansas City on May 24-26 to continue their training, which kicked off at UMB Bank’s Headquarters. UMB President of Institutional Banking Phil Mason welcomed the class and stressed the importance of leadership development, how it complements technical expertise and the strong need for both. Ted Garnett of Performance Resources Consulting, LLC led the class in a half-day session titled “Leadership Accountability.” During his presentation, Mr. Garnett took the class through several hands-on exercises that helped the group learn effective leadership strategies and that you need to be accountable to your team and yourself. Day two started with a full slate of speakers at the Federal Reserve Bank in Kansas City, starting with a brief history of the Federal Reserve presented by Executive Writer and Historian Tim Todd. Mr. Todd talked about the bank’s origins, what the banking system looked like before its founding, and how it has transformed over the years. Jason Brown, Vice President and Economist, led the class through an Economic Outlook focused on Kansas and the 10th Federal Reserve District, and the morning concluded with Patrick Balint, Assistant Vice President, Kansas City E&I Community Banking Organizations, giving the group a detailed review of Kansas banking conditions and trends. Kelly Dubbert, Interim President, First Vice President and COO, warmly welcomed the class to the bank and discussed the search for a new bank president. Following lunch and a group photo, the class enjoyed a tour of the Fed. The class reconvened to listen to Tara Humston, Senior Vice President – Supervision and Risk Management Division, who welcomed the group with an in-depth presentation on the hot topics affecting the banking industry and the Federal Reserve Banking System. Ms. Humston addressed the status of the new FedNow program, the bank’s discount window, Central Bank Digital Currency (CBDC), and environmental, social, and governance (ESG) regulatory concerns. Joel Leftwich, Chief Strategy Officer for Kansas Farm Bureau (KFB), described EngagedKansas.org, a nonpartisan resource designed to encourage and support Kansans to consider public service at all levels. Mr. Leftwich talked about the partnership with the KBA and other trade groups on this initiative, why it is essential to get more people engaged in running for office, and the longterm negative impacts of not having qualified industry representatives serving in public office. A distinguished Urban Banker Panel made up of Joe Close, President of Country Club Bank in Kansas City; Travis Hicks, CEO of TriCentury T Kansas House Majority Leader, Col. Chris Croft, highlighted his own leadership philosophy centered around people, integrity and excellence. KBA President and CEO Doug Wareham and FDIC Regional Director James LaPierre kicked off the last day of the session with the importance of engaging with our regulators. (L-R) Panelists Country Club Bank’s Joe Close, TriCentury Bank’s Travis Hicks and Arvest Bank’s Mark Larrabee talked about the competitiveness of the banking industry and workforce challenges. 8

Bank in DeSoto; and Mark Larrabee, CEO of Arvest Bank in Shawnee Mission, closed out day two of the session. They gave the class a look into their market space, how they hire and retain the best talent, and pivotal moments in their career that got them to where they are today. The group also talked about how they are competitors yet resources for each other in the highly competitive marketplace of Kansas City. The class’s first speaker of the final day was FDIC Regional Director James LaPierre, who welcomed the class to the FDIC’s Kansas City office and discussed the FDIC’s regulatory priorities. Mr. LaPierre took questions from the class on the current banking conditions, including recent bank failures, and proposed changes to the FDIC assessments. The class also heard from Nathan Hinton and Shawn Schreier from the FDIC’s Division of Insurance and Research. These gentlemen presented current trends in the Kansas and Midwest economies, including consumer confidence levels and decreased housing development. They also talked about the current strength of the ag economy, including the impact of increased input costs, high land values, and current commodity prices. The last speaker of the day was retired Army Colonel and current Kansas House Majority Leader Chris Croft, who gave a presentation on “Leading With Confidence.” Col. Croft reflected on the lessons he learned as the Director of the Center for Army Leadership at Fort Leavenworth, Kansas, serving in public office, and the importance of each class member developing their own leadership philosophy and living it every day. For Session III, the class will head to Wichita in July to continue training before going to Washington, D.C., with KBA’s Federal Affairs Committee in September. Class members on their tour of the KC Fed’s money museum and vault. THANKS TO THE BLOK SPONSORS! PREMIER SILVER BRONZE KC Fed’s Tara Humston took questions from the class on hot issues impacting the Fed and the state of community banking. Interim KC Fed President Kelly Dubbert welcomed the class and discussed the status of the board’s search for a successor to Former President Esther George. Farm Bureau’s Joel Leftwich highlighted the readily available resources for those considering running for office. 9

2023 WOMEN IN BANKING CONFERENCE THERE IS POWER AND PURPOSE BEHIND THE PEARLS KBA Education and HR Committee Chair Deanne Engstrom, First Security Bank in Paola, kicked off this year’s annual event held March 21-23, at the Wichita Hyatt Regency Hotel. The first speaker, Dima Ghawi, provided an inspiring, emotion-filled message. Growing up in a conservative small community in Amman, Jordan, Dima was taught, at an early age, to be a follower: quiet and subservient. She shared the struggles and triumphs of dealing with the fear of failure, worries about being judged, and the pursuit of perfection. Dima dared each individual to look deeper into their own internal limitations and take the steps to “shatter” them. The next presenter, Phillip Van Hooser, during his session “Leading with Power and Purpose: Becoming the Leader Others Choose to Follow,” explained that leading effectively has never been a spectator sport — and never will be. The very best Kicking off this year’s event, Deanne Engstrom, First Security Bank, Paola welcomed attendees. Phillip Van Hooser explained how very important it is to lead with power and purpose, commitment, and confidence. During her powerful message of overcoming limitations, Dima Ghawi invited volunteers who wish to shatter their limitations to come on stage and take part in “shattering the vase.” Accepting the challenge are Amanda Rolfs, Central National Bank, Junction City and Stephanie Vanatta, INTRUST Bank, Wichita. 10

leaders in banking — women and men — are those who are intentional in everything they do. Such leaders lead with power and purpose, commitment, and confidence. After lunch, the conference moved to afternoon breakout sessions. Breakout Session 1 • “Service Excellence: Go from Good Service Provider to Awesome Finance Professional in 5 Easy Steps” — Joe Micallef, Grow UP Sales • “Gender Dynamics on Teams” — Catherine Nestrick, ABA • “Earning the Right to Be Heard: A Proven 5-Step Process for Selling Your Ideas to Decision Makers, Growing Your Influence, and Increasing Your Opportunities” — Phillip Van Hooser, MBA, CSP, CPAE Breakout Session 2 • “Service Excellence: Go from Good Service Provider to Awesome Finance Professional in 5 Easy Steps” — Joe Micallef, Grow UP Sales • “Gender Dynamics on Teams” — Catherine Nestrick, ABA • “Fearless and Female — Self Defense” — Cindy Coughenour Closing the day was a panel discussion facilitated by Amanda Rolfs, Central National Bank. Panelists were Julie Huber, Equity Bank; Teresa Randle, The Plains State Bank; and Tasha Bucher, The Trust Company of Kansas. Welcoming the attendees to the final day of the conference was Vice-Chair of the Education & HR Committee Kaylene Plummer, Farmers State Bank in Westmoreland. Following her was one of KBA’s highest-rated presenters, Honey Shelton, with her session, “Coaching Yourself and Others.” Participating in a panel discussion of women in non-traditional bank roles were (L-R): Tasha Bucher, Trust Company of Kansas; Julie Huber, Equity Bank; Teresa Randle, The Plains State Bank; and Amanda Rolfs, Central National Bank (moderator). One highly interactive breakout session was led by self-defense instructor Cindy Coughenour. She demonstrated a variety of scenarios and how to defend oneself in case of an unexpected encounter. Attendees to the second day of the conference were welcomed by Kaylene Plummer, Farmers State Bank, Westmoreland. continued on page 13 11

Comedian or powerful presenter? Both! Honey Shelton, SBS CyberSecurity, shared the importance of developing a positive attitude about yourself that will result in others placing trust and confidence in you. Kansas native and winner of Survivor: Guatemala, Danni Boatwright, closed out this year’s conference. She explained that having the courage to embrace the wisdom that can only be found in the darkness allows us to stand in the light. Joe Micallef, Grow UP Sales, shared insights to help bankers build, and admirably convey, greater confidence by effectively overcoming any obstacles or limiting beliefs that are prohibiting their success. 12

She explained that people who are highly successful have learned the vital importance of knowing who they are. Gaining an understanding of why and how we affect other people the way we do and why other people affect us the way they do enables us to learn to make better choices when engaging with others. Joe Micallef, Grow UP Sales, took the podium next with his presentation “Be the Confident & Courageous Champion Your Colleagues, Customers and Competitors Will Admire,” where he provided his perspective on overcoming obstacles that are prohibiting success. Cultivating self-belief and focusing on personal growth can help individuals push through their doubts and fears, enabling them to make significant strides toward success. Wrapping up this year’s conference was Danni Boatwright with “Don’t Just Survive, Thrive.” Danni outlasted, outwitted, and outplayed her competition on Survivor: Guatemala — ultimately winning the $1 million grand prize in the show’s eleventh season finale. She shared the challenges she faced during her time competing and reminded attendees that it is important to have the courage to embrace the wisdom that can only be found in the darkness so that we can stand in the light. Mark your calendars! The 2024 Women in Banking Conference will be held March 20–22 at the DoubleTree by Hilton Overland Park . There really is POWER and PURPOSE behind the pearls!! Human Resources Employee Benefits Risk Management Payroll Processing Staffing Schedule a free consultation today (316) 630-9107 | sales@syndeohro.com | syndeohro.com FREE YOUR BANK FROM THE HASSLES OF HR. continued from page 11 13

2023 Bank Leaders of Kansas (BLOK) Alumni Academy APRIL 25-26, TOPEKA his year’s kickoff event was a definite success, with an exceptional lineup of presenters, 55 alumni, and three sponsors. Ted Garnett from PS Culture Matters challenged the BLOK Alumni classes to find their “one thing.” That “one thing” is their key takeaway from this event and can be tied back to their greatest strength. Class members partnered up with someone that they did not know in order to exchange ideas, get to know each other better, and become a resource for each other in the future. The overarching theme of his presentation was accountability ... to yourself and to your team. Always entertaining and inspiring, Ted regaled the alumni group with stories and lessons from his own life and stories from leaders that he’s coached in the past to drive home his point that culture matters. The KBA GR Team gave an update on legislative and regulatory issues at the Federal and State level. Efforts to find cosponsors for the ACRE Act, a House Resolution urging Congress to roll back provisions of the Section 1071 rule, and efforts to keep the Credit Card Competition Act from being reintroduced, among other issues were highlighted as Federal legislative issues to watch. Pushing back on the CFPB’s finalization of the Section 1033 Consumer Access to Financial Records rule, the ABA lawsuit against the CFPB and Director Chopra regarding its unilateral expansion of its UDAAP authority as well as the CFPB’s obsession with fees of all kinds were Federal regulatory highlights. At the state level, the Governor’s veto of a tax package and the attempted override, success in passing reasonable ESG legislation, and finalization of the modernization of the Kansas Trust Code, among many other bills followed by the KBA, were discussed. Brenda L. Unruh, SVP, Director of Education & Conferences, Strategic Partnerships, gave the Education & Conferences Update. The KBA Education & Conferences department had a great 2022, serving over 4,600 bankers at 10 major conferences with 37 webinars/workshops. KBA continues to grow Strategic Partnerships and ask that if a bank is looking for a new product or service, look at our great lineup of partners first. Also, if a bank is working with a company that it thinks would be a great fit for all Kansas banks, please send contact information to Brenda Unruh at bunruh@ksbankers.com. Kelly VanZwoll, VP, Government Relations/Staff Attorney, updated BLOK Alumni attendees on the KBA Legal Department. The KBA Legal Department can answer your day-to-day legal and regulatory questions. If a bank is a KBCS member, staff can provide legal advice and opinions as well as draft and review documents. Through CFBS, KBA staff can provide audit and outsourced compliance services. Call and see how KBA Legal can help! Dr. Sean Payant, Haberfeld, closed out the Academy and shared three pieces of advice to be better coaches and mentors: 1. Create intentional opportunities to communicate how a bank “makes people’s lives better” by aligning its team around a higher calling. 2. Create a common purpose by producing a culture of welcoming and trusting people. Growth happens when banks have a culture of valuing people. 3. Great coaches and mentors are the keys to developing connections and driving results. T 14

Ted Garnett, from PS Culture Matters, challenged the group to find their “one thing” that can be tied back to their greatest strength. Dr. Sean Payant, Haberfeld, expressed the importance of providing a workplace culture of valuing people. KBA Officers ChairmanElect Mark Schifferdecker, the Chairman, President & CEO at GNBank in Girard, and KBA Chairman Shan Hanes, the President & CEO at Heartland Tri-State Bank in Elkhart, participated in one of Ted Garnett’s leadership exercises. (L-R) Jeremy Hacker, United Bank & Trust, Concordia; James Hagedorn, United Bank & Trust, Seneca; and Lacey Frehe, United Bank & Trust, Seneca KBA Past Chairman Mike Ewy, CEO at Community State Bank in Coffeyville, spoke to BLOK Alumni during the Academy. Congrats to Heather Campbell, Pinion Wealth Financial Services in Wichita, and Brian Whitesell, Landmark National Bank in Manhattan, on officially graduating from the Bank Leaders of Kansas (BLOK) Program! BLOK Alumni went for a networking walk around the Kansas State Capitol building during one of Ted Garnett’s leadership exercises. 15

JAG-K and the KBA Week The second annual “JAG-K and the KBA Week” kicked off this spring from April 10‑14 to help promote Financial Literacy Month. Bankers who were interested in participating coordinated a date and time with their local JAG-K classrooms to provide a financial literacy presentation while also talking about careers in banking. Aaron Zadina, Vice President and Branch Manager, Centera Bank in Greensburg, with the Kiowa County JAG-K students in the bank branch. Kelly Gerber, Assistant Vice President of IT from Community Bank of Wichita, spoke to the North High School JAG-K Class. Kiowa County JAG-K students toured the safe deposit box vault. JAG-K is a 501(c)3 not-for-profit organization that partners with Kansas schools to help students facing various challenges to success. JAG-K students are selected to join their local program if they identify with at least five barriers to success recognized by JAG National standards. These barriers are broken down into academic, environmental, physical, psychological, and work-related categories. JAG-K is an in-school, elective class that a trained JAG-K Career Specialist teaches. This Career Specialist provides individual and group instruction to 35-45 students in the classroom using the competency-based JAG National Curriculum. The Career Specialist teaches JAG-K students employability and career and leadership development skills and helps with academic remediation. Additionally, JAG-K students complete at least 10 hours of community service each year. JAG-K and KBA are excited to announce that next year will be a monthlong event that will allow more time to connect with JAG-K students. If you have any questions and would like to get involved, please reach out to Brianna Magee at bmagee@ksbankers.com. 16

Greg Waters, Vice President of The Peoples Bank in Pratt, presented to the Kiowa County JAG-K students in the bank branch. They discussed credit (credit reports, credit scores, loans, credit cards, etc.), the business side of banking, security features, and their duties and responsibilities as branch managers. Jon Thorton, Assistant Retail Banking Manager at FirstOak Bank in Independence, presented on financial literacy to the Independence High School JAG-K Class. Kelly Gerber, Assistant Vice President of IT from Community Bank of Wichita, with the Southeast High School JAG-K class. Norma Estrada, Operations Manager, and Grant Paitz, Investment Strategist and Past YBOK President, from INTRUST Bank, N.A., Wichita, with the Southeast High School JAG-K Class. Greg Waters, Vice President of The Peoples Bank in Pratt, with the Kiowa County JAG-K class after a bank tour. Chidera Machebe, System Analyst from INTRUST Bank, N.A., Wichita, with the Wichita Heights High School JAG-K Class. Eric Grooms, President, and Branda Reaves, Operations Officer, at Community National Bank & Trust Chanute (Augusta branch) with the Augusta High School JAG-K class. 17

WINDOWS 11 vs. WINDOWS 10 SHOULD YOU MAKE THE SWITCH? indows 11 is here, and while it may seem like an enticing upgrade, it is important to consider whether or not your business should make the switch. The new Windows operating system has many similarities to Windows 10, but there have also been some significant changes with this release that could impact your workflow. Here is what you need to know about Windows 11 vs. Windows 10 so that you can make a well-informed decision about whether to switch to Windows 11 or stick with the previous system. What Features Are Included in Windows 10? Released in 2015, Windows 10 is a stable and secure operating system with many features to make computing easier. It includes a virtual assistant, Cortana, that can help you with tasks like searching for files or setting reminders. It also features the Microsoft Edge web browser and integration with cloud storage services such as OneDrive and DropBox. Other major Windows 10 features include: • A Start menu with customizable live tiles • An updated taskbar • A revamped Notification Center • Picture passwords and Windows Hello facial recognition What’s New with Windows 11? Windows 11, released in 2021, is the latest version of the Microsoft operating system. In this system update, Microsoft has made a few changes that could impact how you use the system. W By Mike Gilmore, Chief Compliance Officer, RESULTS Technology The best way to decide whether or not Windows 11 is the right fit for your business is to consult with a professional who knows the ins and outs of both versions. 18

The interface updates in Windows 11 include: • The Start menu’s Mac-like redesigned look • Widgets for faster access to applications • Better Xbox gaming technology • Teams and Android apps integration The Benefits of Windows 11 vs. Windows 10 Windows 11 includes a number of performance improvements that aim to make this software update faster and more reliable than Windows 10. It also has improved security features and better compatibility with third-party applications. Many like this update because it’s a cleaner design overall and includes strong video updates. It also has better integration with mobile devices, so if your business works on multiple platforms, upgrading could be a great move. The Downsides of Upgrading to Windows 11 However, the main issue with upgrading to the newer software version is its incompatibility with older PCs. Some Windows 11 upgrades may not be supported by older hardware, complicating the upgrade process. It can cause applications to crash, slow down the system, and prevent access to certain features. Additionally, some existing applications may not work properly on the new operating system, which could create unexpected problems and require further customization or professional assistance to solve. Many users have reported more issues and bugs using Windows 11 vs. Windows 10. For example, some users have encountered problems with their printers and other hardware not being recognized on the system. Other users are upset that some of their favorite Windows 10 features have been removed in Windows 11. Removed Windows 10 Features In upgrading to Windows 11, some features from the previous version have been removed. For those who rely on these features, this could be a major setback. These removed features include: • Desktop wallpaper sync • Internet Explorer panel • Missing events in Calendar Flyout • Apps like 3D Viewer and OneNote for Windows 10 • Folders of apps and named groups Windows 11 vs. Windows 10: Which Update Is Better? As you consider Windows 11 vs. Windows 10, it’s important to understand the implications of making the switch. If your company uses older PCs, you could actually experience more problems than benefits. Additionally, the removal of certain features could require you to change how you use the system and also require you to restructure your workflow. The best way to decide whether or not Windows 11 is the right fit for your business is to consult with a professional who knows the ins and outs of both versions. They can help you evaluate which update makes the most sense for your company’s needs and what steps you should take if you choose to switch. Consult RESULTS Technology For Your IT Needs At RESULTS Technology, we can evaluate your current system and help you decide between Windows 11 vs. Windows 10. We have extensive experience working with both versions of the Microsoft operating system and understand the implications of making an upgrade. Our expert IT consultants strive to bridge the gap between business and technology and deliver the best results for our clients. Contact us today at (913) 347-6497 or scan the QR code to fill out the form to learn more about how we can help you make the right choice for your business. https://www.resultstechnology.com/get-in-touch/ Mike Gilmore is the Chief Compliance Officer of RESULTS Technology and a Certified Information Systems Auditor (CISA) with more than 30 years of experience in the banking industry. RESULTS Technology provides IT services to community banks across the Midwest. In his role as CCO, Mike provides compliance and risk assessments, audit and exam support and policy documentation. He can be reached at mgilmore@resultstechnology.com. 19

IT COMPLIANCE & SECURITY FOR COMMUNITY BANKS Watch our video! www.resultstechnology.com/bank-solutions/ Managed IT Cybersecurity Backup & Business Continuity Audit & Exam Support IT Planning & Budgeting Security Awareness Training RESULTS Technology is a family-owned, award-winning provider of managed IT compliance, infrastructure & cybersecurity services for banks. We have been helping banks reduce risks and achieve operational efficiency for more than 20 years. RESULTS Technology | 12022 Blue Valley Parkway, # 524, Overland Park, Kansas 913.928.8300 | info@resultstechnology.com www.resultstechnology.com

KBA New Endorsed Vendor ABRIGO he Kansas Bankers Association (KBA) proudly announces its endorsement of Abrigo’s Portfolio Risk, Lending and Credit, and Financial Crime products, aiming to assist its members in loan origination, enhancing credit analysis, optimizing portfolio risk, and combating financial crime. In addition to Abrigo’s software solutions, the KBA also extends its support to Abrigo’s Advisory Services. With a proven track record of providing guidance to numerous institutions annually in areas such as fraud, portfolio risk, asset/liability management, and anti-money laundering, Abrigo brings valuable expertise to the table. “We are thrilled to endorse Abrigo’s solutions for our valued KBA members,” expressed KBA President Doug Wareham. “By utilizing Abrigo’s services and products, our members can enhance their financial services to better serve their customers.” Currently trusted by more than 2,400 community financial institutions, Abrigo’s software plays a pivotal role in helping these institutions maintain compliance requirements, automate critical processes, and make informed decisions based on data. Jay Blandford, CEO of Abrigo, emphasized the significance of gaining the recognition and trust of industry leaders like the KBA, stating, “We are deeply honored to earn the acknowledgment of the Kansas Bankers Association. Our shared objective is to empower community financial institutions by equipping them with the best possible tools for their success.” Abrigo enables U.S. financial institutions to support their communities through technology that fights financial crime, grows loans and deposits, and optimizes risk. Abrigo’s platform centralizes the institution’s data, creates a digital user experience, ensures compliance, and delivers efficiency for scale and profitable growth. Visit www.abrigo.com to learn more. Follow Abrigo on social media using @WeAreAbrigo. T 21

2023 KBA Golf Classic The 2023 KBA Golf Classic was a smashing success thanks to our sponsors and all of the participants. Sand Creek Station in Newton was the site of this annual event, and the course was in perfect condition, with near-perfect weather. This tournament is now a fundraiser for the Kansas Bankers Educational Foundation (KBEF), and we are happy to report that over $15,000 was raised! A special thank you to all of our sponsors, especially Security First Title, for the wonderful breakfast and excellent barbecue lunch. First Place, First Flight Dahx Marrs — Kansas Bankers Technologies LLC, Salina Andrew Manley — First Bank Kansas, Salina Brad Shields Justin Ahlers Second Place, First Flight Dave Beagley — Wilson State Bank, Russell Brady Ruggels — Southwind Bank, Russell Brendon Gross — Gorham State Bank, Gorham Third Place, First Flight Gavin Schmidt — ESB Financial Branch, Manhattan Ryan Robke Dustin Zeck Doug Reed First Place, Second Flight Scott Carrithers — Country Club Bank, Leawood Jeff Steiner — FHLBank, Topeka Mark Schifferdecker — GNBank, NA, Girard Second Place, Second Flight Will Ramsey — Community National Bank & Trust, Iola Tom Strickler — Community National Bank & Trust, Iola Patrick Murphy — RESULTS Technology, Overland Park Scott Harris — ABA Insurance Services, Shaker Heights, OH Third Place, Second Flight Rick Smith — Prairie Bank of Kansas, Buhler Brian Reffner Lonnie Goans Colton Goans First Place, Third Flight Kent Needham — First Security Bank, Paola Michael Needham — First Security Bank, Paola Aaron Stoffer — Country Club Bank, Prairie Village Second Place, Third Flight Lance Tilton — Astra Bank, Chapman Ryan Hall Jason Loader Carl Seeyle Third Place, Third Flight Jason Kennedy — Astra Bank, Hays Ed Dewey — GNBank, NA, Bucklin Tom Wagner — Banker’s Bank of Kansas, Wichita Cole Thompson — KBA Insurance, Topeka All lined up and ready to go for tee-off at Sand Creek Station Golf Course in Newton! 22

Andrew Manley, First Bank Kansas in Salina, shot a hole-in-one on hole 3! First Place, Second Flight (L-R): Scott Carrithers, Country Club Bank, Leawood, Jeff Steiner, FHLBank Topeka, Topeka; and Mark Schifferdecker, GNBank in Girard. KBA Insurance Team (L-R): Cari Charter, AVP Employee Benefits; Elizabeth Roche, SVP Employee Benefits Administration; Kent Owens, SVP; Jenny Figge, SVP Operations; Alex Greig, President; and Cole Thompson, Account Manager. First Place, First Flight (L-R): Dahx Marrs, Kansas Bankers Technologies LLC in Salina; Andrew Manley, First Bank Kansas in Salina; Brad Shields; and Justin Ahlers. First Place, Third Flight (L-R): Aaron Stoffer, Country Club Bank in Prairie Village; Kent Needham, First Security Bank in Paola; and Michael Needham, First Security Bank in Paola. Special thanks to our KBA Golf Classic beverage cart sponsor, Travelers Insurance! KBA staff of Jenny Figge, Elizabeth Roche, Kelly VanZwoll, and Natalie Wareham were out and about on the carts keeping our golfers hydrated! 23

In Memory Charles “Cy” I. Moyer Charles “Cy” Irvin Moyer of Phillipsburg, Kansas, passed away April 7, 2023, at the age of 88, in Highland, Doniphan County, Kansas. He was born on June 22, 1934, in Severance, Doniphan County, Kansas, on the family farm in a house built by his Grandfather. Cy was the son of C.I. Moyer and Ruth (Corcoran) Moyer. He was the middle of three children, with an older and younger sister. His childhood was spent enjoying the life of a boy on the farm. At the age of 14, he and his family moved to Topeka. Cy attended grade and middle school at Lavernce School in Severance and Highland, then continued at Topeka High School, where he graduated in 1952. Following high school, he attended Kansas State University in Manhattan (K-State), graduating with a degree in animal husbandry in 1957. His time in Manhattan set him up to become a lifelong “Purple Pride” fan. While at K-State, he was a member of the Sigma Phi Epsilon fraternity. After K-State, Cy graduated from the Graduate School of Banking, University of Wisconsin, in 1965 and National Trust School, Northwestern University, in 1975. After college, Cy moved to Phillipsburg, Kansas, where he began working with the Culbertson family in First National Bank’s Agricultural department. He appreciated and valued this lifelong association with the family and community. In 1967 Cy was elected to the FNB Board of Directors. In December of 1976, he became the CEO and Executive Vice President of the bank following the untimely death of his friend and mentor Kent Culbertson — a position he held until 1999. In 1996, he was elected Chairman of the Board, a position he held until the time of his death. Professional accomplishments for which Cy was most proud include his appointment by President Bush to the President’s Council on Rural America from 1990-1992 and his tenure as the Director of the Federal Reserve Bank — Tenth District, Kansas City, Missouri from 1992-1994 and being Chairman of the Kansas Independent Bankers Association. During Cy’s time in Phillipsburg, he became known as a steadfast supporter of the community through his involvement in the United Methodist Church, Highway 36 Association, Phillipsburg Elks Lodge, Phillipsburg Lions Club, Chamber of Commerce, Phillips County and Kansas 4-H, and the Phillipsburg City Council. Through Cy’s early years in Phillipsburg, he found a great friend in McDill “Huck” Boyd. Cy appreciated Huck’s mentorship over many years. After Mr. Boyd’s passing in 1987, Cy was a driving force behind the establishment of the Huck Boyd Institute and remained a Board member until the time of his death. In addition, Cy was instrumental in the founding and creation of the McDill Huck Boyd Community Center in Phillipsburg. Cy began serving at the Dane G. Hansen Foundation in 1996. He had learned of Mr. Hansen through his parents and was privileged to have known him before Mr. Hansen passed away. In 1996 Cy became a member of both the Dane G. Hansen Foundation and the Board. He retired from these positions in December of 2022. He was an honorary participant in the groundbreaking of the Logan LIFE Center in March of 2023. The Logan LIFE Center was something Cy strongly believed in and tirelessly supported. In 1958, Cy married Charlotte Lee Lybarger. To this union, three children were born: Charles Bryant, Clinton I., and Jaret Lee. Cy and Charlotte made their home and life in the Phillipsburg community until the time of her passing in 2001. In 2002, Cy was united in marriage to Gladys V. Hazlett Sutton. Cy is preceded in death by his parents, his wife Charlotte and her parents Janey and Clarence Lybarger, his oldest sister Elizabeth Gaile Peach and her husband Dick, Gladys’s son George as well as several aunts, uncles, and cousins. Survivors include his wife Gladys, his children Bryant and wife Lanny of Topeka, Kansas, Clinton and wife Lisa of Overland Park, Kansas; Jaret and his wife Shawna of Emporia, Kansas; Jeannette and husband Bill Prochazka of Phillipsburg, Kansas; his sister Ruth Anna Gerald and brother-in-law Wayne Lybarger. Surviving grandchildren are Colton Moyer, Samuel Moyer, Michaela Belcher, Arissa Kennedy, Sarah Kocher, Ryan Sutton, Colin Sutton, and many great-grandchildren and an unlimited number of friends.

In Memory Thomas L. Holder Thomas Lee Holder (known to many as Tommy Lee the Musician), age 87, of Manhattan, died on Saturday May 20, 2023, at the Meadowlark Hills Retirement Community in Manhattan. Tommy was born on December 12, 1935, in Junction City, Kansas, the son of Mary Quinn. She passed away from childbirth pneumonia, and Tommy was raised by his grandmother, Alice Quinn. She taught him that hard work and honesty was the key to life. Tommy attended Junction City schools and graduated from Junction City High School with the class of 1953. Tommy organized several bands from the age of 14. His first band was a Neighbor Dixieland Band, then when he was a freshman in high school, he played with the Rhythm Kings. They performed at many school dances. In 1953, he moved to Manhattan he started the Tom Holder Quartet, then joined the Gordon Bute Big Band, and later he formed the Tommy Lee Band in 1957. Over the years, he filled in and played with many other bands in the area. As he learned from his grandmother, working hard was important, and he always had a job. He worked at the Dairy Queen in Junction City, and then in Manhattan he was the assistant manager at the newly opened Dairy Queen. He later was promoted to manager and then limited partner in September 1958. The Dairy Queen was sold in 1967, Tom was part of the business for 21 years. After Dairy Queen, he went to work for J.C. Penney in the management program. A year later, he was contacted by the Union National Bank in Manhattan. He interviewed with the Chairman and Owner of the Bank, Tom Griffith, and was hired in the summer of 1969. He enjoyed his career at the bank, working there for 33 years. Tom worked as a teller, general bookkeeper and then was promoted to the loan department, then loan security officer in 1972. He helped engineer the move to the new bank at 7th and Poyntz. He was then promoted to Assistant Vice President in 1974, and in 1976 he became the VP of Loans until his retirement. He was preceded in death by his daughter, LaShelle Pennell. Tom is survived by his wife, Betty Holder; his daughters, Mary Newman, of Ozark, Missouri and Kimberly Whitley, of Lincoln, Nebraska; his grandchildren: Crystal Bachoritch, Savannah Miller, Abby Lang, Lacy Schlegel, Afton Lopez, and his grandson, Corey Whitley; and also, his eleven great-grandchildren. 25

2023 MOKAN Trust & Financial Services Conference he 44th Annual MOKAN Trust & Financial Services Conference was held on May 10-12, 2023, at the Sheraton Overland Park Hotel & Convention Center in Overland Park, Kansas. Over 300 folks were in attendance! A sincere thank you to the attendees, sponsors, and speakers for making this event so successful! Kicking off the program on Wednesday was Sam Donaldson, Professor of Law at Georgia State University, who discussed “Recent Developments in Federal Wealth Transfer Taxes.” The session gave an entertaining recap of important cases, rulings, regulations, and legislation from the past 12 months in the federal estate and gift tax laws. After lunch, Sam Donaldson covered “Recent Developments in Federal Income Taxes.” Specific topics that were addressed included the IRS’s ongoing woes with the Administrative Procedure Act, recent changes to the minimum distribution rules and the new rules applicable to syndicated conversation easements. The attendees had three concurrent breakout session topics to choose from, which included, “Getting You Up to Date on Digital Assets, at Least as of Today” presented by Mike Tropeano with Broadridge Financial. This session covered how to be prepared to support digital assets and what fiduciaries need to know. Karen Weber with Weber Law Office discussed how to protect assets from the extraordinary cost of long-term care. Stephen Soper with Wright Investor’s Service spoke on alternative investments, how important it is to diversify an investment portfolio, and described several types of alternative investment asset strategies. Senior Strategist, Chris Pettit, with Vanguard Investment Advisory Research Center kicked off Thursday morning of the program with, “Preparing and Preserving Intergenerational Wealth.” The session covered the massive scope of wealth T 26

positioned for transfer as baby boomers pass assets to their children and grandchildren in younger generations. Next, Jeff Levine with Kitces.com and Buckingham Wealth Partners shared information on “3 Estate Planning Themes for 2023.” Attendees analyzed the paradigm shift in end-of-life tax planning created by the ballooning estate/gift tax exemption. After lunch, Jeff Levine returned for a second session titled, “Managing and Minimizing RMD Obligations.” A sound understanding of the RMD rules by advisors is a necessity as RMDs are one aspect of retirement distribution planning that impacts nearly all clients at one point or another. To wrap up day two of the program, three concurrent breakout sessions were offered: “Ethics: Just Because You Can, Doesn’t Mean You Should,” presented by Terri Thomas, Kansas Bankers Association; “Dealing with Specialty Assets Within Trusts,” presented by Matt Gunderson, Farmers National Company; and “Creating Belonging Cultures for the New Reality,” presented by Thresette Briggs, Performance 3. The final morning of the program kicked off with “SECURE 2.0 and Changes to Defined Contribution Plans — What Do You Really Need to Know?” by Larry Divers, Cannon Financial. More options for your customers, without more risk to your bank. Why Partner With Us? Ag Resource Management offers an innovative solution to lenders by mitigating your risks with watch list and nonperforming loans. We can help you take these assets off of your balance sheet and increase your lending ability. We achieve this with a blend of proprietary technology and data validation in valuing a growing crop, monitoring that crop, and keeping track of collateral as it approaches maturity. Loans are processed swiftly and we communicate with you throughout the process. We’re just a call away. Get started today with our teams in Kansas. Ryan Schreibvogel 1805 East Mary Street, Suite B Garden City, KS 67846 (620) 371-4858 RSchreibvogel@armlend.com Wade Simpson 5506 Corporate Drive, Suite 1760 Saint Joseph, MO 64507 (816) 226-4574 WSimpson@armlend.com ARM is an equal opportunity provider. KBA 5/23 An independent licensee of the Blue Cross Blue Shield Association Traveling abroad? Take GeoBlue® with you • EASY, Affordable, Worry-Free Travel Medical Insurance • Anyone can purchase a GeoBlue plan – no Blue Cross policy necessary! Learn more and get a quote: geobluetravelinsurance.com/kba Larry focused on changes in SECURE 2.0 that impact Defined Contribution Plans and new regulations concerning eligibility and participation, contributions and benefits, distributions, and lifetime income. Next, Andrew Opdyke, First Trust Advisors spoke on “Where’s the Finish Line?” which focused on the Fed’s actions throughout 2022, making the critical question on many investors’ minds, “When will the Fed’s job be done?” To wrap up MOKAN, the Kansas City Chiefs mascot, KC Wolf (also known as Dan Meers) gave a powerful presentation on courageous leadership and living a life of influence. Dan shared his incredible injury story and the important life lessons that he learned during his long road to recovery! This concluded the 44th MOKAN Trust and Financial Services Conference. Please mark your calendars for the 2024 MOKAN Trust and Financial Services Conference to be held on May 15-17, 2024, back at the Sheraton Overland Park Hotel & Convention Center in Overland Park, Kansas. 27

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